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CUSTOMER DISSATISFACTION WITH SERVICE
The great food delivery reset: How small restaurants are challenging commission-driven delivery models- 'Foreign MNC behaving like lala company': Techie claims every minute is tracked, employees left glued to screens, no lunch and coffee breaks
- Meta CEO Mark Zuckerberg makes two promises after 8,000 layoffs, one on future job cuts
- ‘Water is also a drink’: Waitress mocked customer asking for water at NYC diner, vanished during service, then pushed for preset tip; customer’s final comment left her speechlessA Reddit post about a tense tipping experience at a NYC diner has gone viral after a customer claimed a waitress mocked their water order, ...16 May, 2026, 11.45 AM IST
- ‘You are not superior, you are luckier’: Gurgaon CEO explains basic human decency with one simple restaurant etiquetteA CEO's observation of a customer's aggressive reaction to a restaurant mistake highlights a common issue. Service staff face immense press...19 Apr, 2026, 06.03 PM IST
- Complaints against credit bureaus rise sharply as borrower frustration spikes over credit score, data accuracyAccording to industry experts, the rise in complaints should be seen as both a warning and an opportunity -- a signal that grievance mechan...02 Dec, 2025, 04.23 PM IST
- PSU banks to drive Viksit Bharat 2047Financial Services Secretary M Nagaraju urged PSBs to strive for global competitiveness and strengthen governance at the PSB Manthan 2025. ...13 Sep, 2025, 10.51 PM IST
- Ola Electric forms new service team amid rising customer complaintsOla Electric has established a new service team to address the increasing number of customer complaints regarding service issues. The compa...18 Sep, 2024, 03.23 PM IST
- Optimum internet outage: Nearly 10,000 report issue after total internet blackout. Here is the latest updateOptimum customers in Metro New York experienced a major service disruption on Monday evening, affecting Wi-Fi and landline internet. Over 9...03 Sep, 2024, 01.02 PM IST
- Outsourcing carries risks of reliance on single vendor: RBI Deputy Governor RaoRBI Deputy Governor M Rajeshwar Rao highlighted third-party dependence risks, referencing the Microsoft outage. He noted vendor lock-in, cy...23 Jul, 2024, 01.18 AM IST
- RBI Deputy Governor M Rajeshwar Rao flags risks of relying on single vendor for servicesDeputy RBI Governor Rao highlighted the risks of single-vendor dependency at a CareEdge event, citing the Microsoft outage. An RBI survey r...22 Jul, 2024, 07.25 PM IST
- 'I do hope I land safely!': Cushionless seats on Bengaluru-Bhopal IndiGo flight raises safety concerns; Airline clarifiesIndiGo faces scrutiny as passengers share photos of missing seat cushions on flights. The airline responds, explaining the cushions are rem...07 Mar, 2024, 06.17 PM IST
- 'Shark Tank India' judge Anupam Mittal criticises IndiGo for 'inhumane' treatment of passengers; airline respondsShaadi.com CEO Anupam Mittal criticised IndiGo Airlines for its treatment of passengers, citing significant flight delays and lack of ameni...08 Feb, 2024, 01.54 PM IST
- P&G to invest Rs 300 crore as supply chain catalyst fundProcter & Gamble India (P&G India) has announced plans to invest Rs300 crore into a fund called the P&G Supply Chain Catalyst Fund. The fun...28 Sep, 2023, 12.13 PM IST
- Not banking with a bankDistributors leverage end-customer relationships to offer unique financial services propositions. Distributor-aggregators enhance the propo...14 Oct, 2022, 10.56 PM IST
- Ola, Uber to have a competitor in cityHoysala Caabz plans to charge 18%, hoping to bring more cab drivers under its platform.16 Aug, 2019, 10.03 AM IST
- RBI asks banks to enable account number portability"Banks should look forward to providing more choices to the new generation of customers who are more technology savvy," RBI Deputy Governor...31 Jul, 2017, 08.37 PM IST
- Mis-selling a big issue for bank clients; dissatisfied by high charges and poor serviceThe next time someone from your bank suggests an investment, take a close look at the fine print. There’s a 60% chance the product won’t su...08 Dec, 2015, 06.08 AM IST
- IRDAI wants insurers to stick to grievance redressal normsAccording to the guidelines, insurers are required to follow the minimum turnaround time to resolve customer complaints.26 Apr, 2015, 12.33 PM IST
- Lloyds hangs up on India; 600 jobs may goLloyds TSB Group decided to stop all customer calls to its centre here after protests from unions.02 Mar, 2007, 07.50 PM IST
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