Announcing the move in a LinkedIn post on Thursday, Garg stated that he will continue supporting founders ...More

Announcing the move in a LinkedIn post on Thursday, Garg stated that he will continue supporting founders and portfolio companies at Together Fund alongside his new responsibilities at Emergent. ...Less

Kuku FM's parent has taken the first step towards a stock market listing. This and more in today's ETtech ...More

Kuku FM's parent has taken the first step towards a stock market listing. This and more in today's ETtech Top 5. ...Less

Freshworks announced significant job cuts, reducing its workforce by 11% or approximately 500 employees. ...More

Freshworks announced significant job cuts, reducing its workforce by 11% or approximately 500 employees. This move comes as the business software company navigates industry-wide disruptions driven by rapid advancements in artificial intelligence. The company cited AI's role in product development and automation of routine tasks as key factors. ...Less

GitLab is cutting jobs to redirect resources towards the growing market for AI agents, aiming to capitali ...More

GitLab is cutting jobs to redirect resources towards the growing market for AI agents, aiming to capitalize on emerging "agentic" opportunities. The company plans to reduce management layers and reorganise R&D teams, integrating AI agents to automate internal workflows and improve efficiency. While some roles may be enhanced by AI, others will be expanded to maintain momentum. ...Less

Freshworks announced job cuts as it ramps up AI focus. This and more in today's ETtech Top 5. ...More

Freshworks announced job cuts as it ramps up AI focus. This and more in today's ETtech Top 5. ...Less

Groww delivered strong returns to early investors after the IPO lock-in expired. This and more in today's ...More

Groww delivered strong returns to early investors after the IPO lock-in expired. This and more in today's ETtech Top 5. ...Less

AI is now writing a large part of code for tech companies. Google, Microsoft, Meta, and Indian firms like ...More

AI is now writing a large part of code for tech companies. Google, Microsoft, Meta, and Indian firms like Meesho and Freshworks are using AI extensively. This shift boosts productivity. Developers are focusing on complex tasks and quality. ...Less

Cloudflare announced significant layoffs, cutting approximately 20% of its workforce, impacting over 1,10 ...More

Cloudflare announced significant layoffs, cutting approximately 20% of its workforce, impacting over 1,100 global employees. This restructuring is driven by the company's rapid adoption of artificial intelligence tools and a shift towards an 'agentic AI-first operating model.' Despite stronger first-quarter results, the company forecasts second-quarter revenue slightly below expectations. ...Less

Tech companies are implementing significant workforce reductions, with 114,210 roles cut in early 2026, d ...More

Tech companies are implementing significant workforce reductions, with 114,210 roles cut in early 2026, driven by AI and automation. Major players like Meta, Coinbase, and Freshworks are restructuring, leading to leaner teams and a shift towards efficiency. ...Less

Happy Thursday! VCs are doubling down on India’s deeptech, with early-stage bets leading the charge. This ...More

Happy Thursday! VCs are doubling down on India’s deeptech, with early-stage bets leading the charge. This and more in today’s ETtech Morning Dispatch. ...Less

Indian AI startups targeting global markets are now advised by venture capital firms to establish an earl ...More

Indian AI startups targeting global markets are now advised by venture capital firms to establish an early US presence, particularly in San Francisco. This strategic shift is driven by the critical need for proximity to customers, capital, talent, and emerging AI trends to effectively scale and gain a competitive edge. ...Less

New-age companies Swiggy and Urban Company closed the March quarter in the red, even as revenues surged. ...More

New-age companies Swiggy and Urban Company closed the March quarter in the red, even as revenues surged. This and more in today's ETtech Top 5. ...Less

Skyroot Aerospace became India’s first spacetech unicorn after its latest funding round. This and more in ...More

Skyroot Aerospace became India’s first spacetech unicorn after its latest funding round. This and more in today’s ETtech Top 5. ...Less

Apple's outgoing CEO Tim Cook expressed immense excitement for India, highlighting strong double-digit gr ...More

Apple's outgoing CEO Tim Cook expressed immense excitement for India, highlighting strong double-digit growth in iPhone, iPad, and Mac sales. The company is expanding its retail and manufacturing presence, with about one in five iPhones now made in India, creating significant job opportunities and solidifying its position as a key market and production hub. ...Less

Apple CEO Tim Cook is thrilled about India's market potential. iPhone, iPad and Mac sales are growing str ...More

Apple CEO Tim Cook is thrilled about India's market potential. iPhone, iPad and Mac sales are growing strongly. Despite this success, Apple holds a modest market share. The company is also expanding its retail presence. Supply chain issues and rising component costs are impacting production. ...Less

Kabeer Biswas, Dunzo cofounder, has launched a new AI concierge startup named M. The company secured Rs 1 ...More

Kabeer Biswas, Dunzo cofounder, has launched a new AI concierge startup named M. The company secured Rs 102 crore in funding from Peak XV Partners, Blume Ventures, and Cred. M aims to automate household tasks using artificial intelligence. This venture follows Biswas's exit from Flipkart. ...Less

The ET Gen AI Hackathon 2026 enters its final stage with a distinguished jury panel set to evaluate high- ...More

The ET Gen AI Hackathon 2026 enters its final stage with a distinguished jury panel set to evaluate high-impact AI prototypes built to solve real-world challenges at scale. ...Less

AI firms are actively acquiring startups to build full-stack capabilities as enterprises move towards lar ...More

AI firms are actively acquiring startups to build full-stack capabilities as enterprises move towards large-scale AI deployment. This consolidation is driven by the need for complementary product capabilities and intellectual property in a rapidly evolving market. ...Less

Mathrubootham said Anthropic’s February Claude Cowork plugins triggered a sell-off in markets across the ...More

Mathrubootham said Anthropic’s February Claude Cowork plugins triggered a sell-off in markets across the globe, erasing $285 billion in software valuations within 48 hours, igniting “SaaSpocalypse” hysteria. ...Less

The Street was expecting Freshworks' revenue for Q3 to be in the range of $90.8 million and that it would ...More

The Street was expecting Freshworks' revenue for Q3 to be in the range of $90.8 million and that it would post a loss of 10 cents per share, according to analyst estimates compiled by financial markets data provider Refinitive. ...Less

"I want all my employees to have BMWs," Freshworks CEO Girish Mathrubootham had told The Economic Times i ...More

"I want all my employees to have BMWs," Freshworks CEO Girish Mathrubootham had told The Economic Times in an interview in 2015. After the Freshworks IPO, that may have become a reality for at least 500 of them. ...Less

Freshworks Inc, a company that Girish Mathrubootham cofounded in 2010, has become the first Indian SaaS s ...More

Freshworks Inc, a company that Girish Mathrubootham cofounded in 2010, has become the first Indian SaaS startup to list on the Nasdaq, opening the doors for others of its ilk to take Indian software to the world. ...Less

Freshworks plans to sell 28.5 million shares at a price of $36 in the IPO, up from the marketed range of ...More

Freshworks plans to sell 28.5 million shares at a price of $36 in the IPO, up from the marketed range of $32-$34 the company announced earlier this week, pointing to strong investor interest. ...Less

Freshworks had priced its initial public offering (IPO) above the top end of the range to raise $1.03 bil ...More

Freshworks had priced its initial public offering (IPO) above the top end of the range to raise $1.03 billion. It had earlier raised its price range, aiming to sell 28.5 million shares at $32-34 each. ...Less

Freshworks, which counts Nucor, S&P Global and Bridgestone as its clients, offers an IT service managemen ...More

Freshworks, which counts Nucor, S&P Global and Bridgestone as its clients, offers an IT service management product called Freshservice, which assists businesses with employee onboarding and management. ...Less

Freshworks’ strong Q3 performance comes ahead of what company cofounder and CEO Girish Mathrubootham said ...More

Freshworks’ strong Q3 performance comes ahead of what company cofounder and CEO Girish Mathrubootham said was a “Happy Diwali” for employees, with some of them being able to sell up to 20% of their shares in the company starting Thursday. ...Less

Freshworks reported a $39.7 million profit in the October-December quarter, reversing a $23.8 million los ...More

Freshworks reported a $39.7 million profit in the October-December quarter, reversing a $23.8 million loss a year earlier, as rising adoption of its AI offerings lifted margins. Revenue increased to $222.7 million, while full-year 2025 revenue grew 16% to $838.8 million. Despite this, the stock fell to $8.66 amid AI concerns. ...Less

The Freshworks IPO saw the SaaS startup sell 28.5 million shares at $36 apiece, up from the marketed rang ...More

The Freshworks IPO saw the SaaS startup sell 28.5 million shares at $36 apiece, up from the marketed range of $32-34. Freshworks’ share price then surged on listing, rising as much as 33% to $48 in initial trade on Nasdaq. ...Less

The move comes after the mandatory lock-in period post IPO ended, allowing all vested shareholders to sel ...More

The move comes after the mandatory lock-in period post IPO ended, allowing all vested shareholders to sell up to 20% of their holding in the company, which Freshworks estimated made 58.2 million shares eligible for sale in the public market as on November 4. ...Less

Sebi has teamed up with Google to take on misleading financial influencers and shady trading apps. This a ...More

Sebi has teamed up with Google to take on misleading financial influencers and shady trading apps. This and more in today's ETtech Top 5. ...Less

Freshworks has appointed Anil Kommineni as Site Head of Freshworks Hyderabad. Anil had previously led and ...More

Freshworks has appointed Anil Kommineni as Site Head of Freshworks Hyderabad. Anil had previously led and scaled engineering teams at Amazon, Microsoft and Teradata. Kiran Darisi, co-founder and distinguished engineer at Freshworks will also be moving to the Hyderabad office. ...Less

Freshworks has asked a US court to dismiss a case filed against it by rival Zoho, saying that the petitio ...More

Freshworks has asked a US court to dismiss a case filed against it by rival Zoho, saying that the petition lacked "specificity and particularity" to allege that it stole confidential customer data. ...Less

Malik will focus on accelerating revenue growth and will lead all the global go-to-market teams, Freshwor ...More

Malik will focus on accelerating revenue growth and will lead all the global go-to-market teams, Freshworks said. ...Less

Freshworks’ board said the decision was taken in the backdrop of the macroeconomic headwinds that have cr ...More

Freshworks’ board said the decision was taken in the backdrop of the macroeconomic headwinds that have created challenges for the company’s stock price. ...Less

It said this engagement AnsweriQ will help enhance customer servicing and comes on the heels of nearly 60 ...More

It said this engagement AnsweriQ will help enhance customer servicing and comes on the heels of nearly 60% year-over-year growth in billings for the company. AnsweriQ’s Seattle office expands Freshworks’ U.S. footprint from San Mateo, Calif., and Denver to the Pacific Northwest tech center. ...Less

Excluding items, Freshworks projects annual profit per share between 23 cents and 25 cents from its prior ...More

Excluding items, Freshworks projects annual profit per share between 23 cents and 25 cents from its prior forecast of 18 cents to 22 cents. ...Less

Freshworks reported an 18% year-on-year revenue rise to $204.7 million for Q2, with net loss narrowing to ...More

Freshworks reported an 18% year-on-year revenue rise to $204.7 million for Q2, with net loss narrowing to $1.7 million. Boosted by strong AI adoption and cost reductions, the SaaS firm raised its FY25 revenue guidance. AI tools Freddy Copilot and Agent surpassed $20 million ARR, reflecting strong enterprise demand. ...Less

Litigation firms Scott + Scott Attorneys and The Schall Law firm said they have filed securities class ac ...More

Litigation firms Scott + Scott Attorneys and The Schall Law firm said they have filed securities class action suits against Nasdaq-listed product software company Freshworks. ...Less

Freshworks Inc has appointed Shelton Rego as Vice-President of Sales India operations. Rego will oversee ...More

Freshworks Inc has appointed Shelton Rego as Vice-President of Sales India operations. Rego will oversee regional business strategy, market expansion, customer relationships, and new partnerships. Previously, he worked at Jio Cloud, Google Cloud, SAP Concur, and Oracle. Freshworks aims to leverage his experience to strengthen its SaaS market share in India. ...Less

Freshworks beat analyst estimates to report $128 million in revenue in the quarter-ended September 30, an ...More

Freshworks beat analyst estimates to report $128 million in revenue in the quarter-ended September 30, and held its annual guidance at $494-496 million, even as losses touched $3.1 million, up from $1.5 million last year ...Less

Freshworks has been introducing its customer engagement and associated software products across regions. ...More

Freshworks has been introducing its customer engagement and associated software products across regions. ...Less

During the June quarter, Freshworks had 855 customers providing it with annual recurring revenue (ARR) of ...More

During the June quarter, Freshworks had 855 customers providing it with annual recurring revenue (ARR) of more than $100,000, against 737 such customers in 2022 and 535 in 2021. ...Less

Freshworks also announced a common data platform to unify important customer information from marketing, ...More

Freshworks also announced a common data platform to unify important customer information from marketing, sales, support and customer success to enhance visibility of functions across the board. ...Less

Freshworks plans to confidentially submit paperwork for the offering to the U.S. Securities and Exchange ...More

Freshworks plans to confidentially submit paperwork for the offering to the U.S. Securities and Exchange Commission in the coming weeks, according to people familiar with the matter. ...Less

The India-focused investment fund now holds a 4% stake, worth $221 million, in Freshworks. In the Septemb ...More

The India-focused investment fund now holds a 4% stake, worth $221 million, in Freshworks. In the September quarter, while Westbridge slashed its stake, marquee investors such as Vanguard Group and Blackrock increased their holding in Freshworks. ...Less

Freshworks is on a spree expanding in the Asia-Pacific region, too, doubling its customer base in the reg ...More

Freshworks is on a spree expanding in the Asia-Pacific region, too, doubling its customer base in the region over the last two years. ...Less

During 2020, the company unveiled Freshworks CRM, a single solution that unifies the customer journey wit ...More

During 2020, the company unveiled Freshworks CRM, a single solution that unifies the customer journey with out-of-the-box capabilities and delivers more personalized conversations at every customer touchpoint for improved business outcomes. ...Less

The chairman of the board of directors of Freshworks sold 2.5 million shares in two tranches on December ...More

The chairman of the board of directors of Freshworks sold 2.5 million shares in two tranches on December 18 and 19, filings made with the US Securities and Exchange Commission (SEC) showed. Before this, he held around a 5% stake in the company. In February this year, he had divested shares worth $9.6 million. ...Less

The customer engagement software company said TCS brings deep customer relationships, multiple-domain exp ...More

The customer engagement software company said TCS brings deep customer relationships, multiple-domain expertise and modern thinking in providing digital transformation experience for businesses while Freshworks brings a strong suite of products that help businesses realize accelerated ROI by providing a cohesive experience to unify their marketing. ...Less

Freshworks, a global SaaS company based in Chennai, secured 2,200 cinema tickets for the exclusive use of ...More

Freshworks, a global SaaS company based in Chennai, secured 2,200 cinema tickets for the exclusive use of its workforce for the release of Rajinikanth's latest movie "Jailer". Other companies across South India designated August 10th a holiday and some offered complimentary tickets to their employees. Freshworks has grown into a global company with a $12.2 billion valuation and a client list including Allbirds, Bridgestone and NHS. The company was established in 2010 as Freshdesk and underwent a rebranding in June 2017 to encompass its software suite. ...Less

A person aware of the reorganisation said Freshworks was trying to match skills to demand across teams an ...More

A person aware of the reorganisation said Freshworks was trying to match skills to demand across teams and the exercise may lead to some employees getting impacted. “We are trying our best to see if we can accommodate folks whose skills can be better utilised in other teams. That is the effort going on now.” ...Less

Freshworks is tapping the need for an AI engine that can gather real-time behavioural data while it works ...More

Freshworks is tapping the need for an AI engine that can gather real-time behavioural data while it works across multiple communication channels. ...Less

Srinivasan Raghavan comes with over two decades of leadership experience in the enterprise SaaS industry. ...More

Srinivasan Raghavan comes with over two decades of leadership experience in the enterprise SaaS industry. He joins the executive management team of Freshworks, reporting directly to President and CEO Dennis Woodside. Earlier, Srinivasan was chief product officer at RingCentral, where he broadened the company’s offerings by launching cloud-based solutions for contact centres, marketing, and sales intelligence, thus generating new revenue streams. ...Less

The San Mateo, California-based firm joins a slew of listings from the software and technology sector. Mo ...More

The San Mateo, California-based firm joins a slew of listings from the software and technology sector. Most such debuts have seen strong interest from market participants who expect the companies to benefit from the shift to hybrid work following the pandemic. ...Less

The software as a service (SaaS) company has raised its full-year 2023 financial forecast midpoint for an ...More

The software as a service (SaaS) company has raised its full-year 2023 financial forecast midpoint for an adjusted operating profit of $5 million. It was moved to a range of $2 million to $8 million, against a previously forecast adjusting operating loss of $6 million to $14 million. ...Less

Freshworks’ market cap stood at $13.56 billion compared to Zendesk’s $12.1 billion — a decline of 16% sin ...More

Freshworks’ market cap stood at $13.56 billion compared to Zendesk’s $12.1 billion — a decline of 16% since Oct. 28 when Zendesk announced the acquisition of Momentive Global, the makers of SurveyMonkey, for $4 billion in stock. ...Less

Earlier, Freshworks hired David Thompson as chief marketing officer, Suresh Seshadri as chief financial o ...More

Earlier, Freshworks hired David Thompson as chief marketing officer, Suresh Seshadri as chief financial officer and Suman Gopalan as chief human resources officer. ...Less

Girish Mathrubootham has stepped down from the position of Freshworks Inc's chief executive officer (CEO) ...More

Girish Mathrubootham has stepped down from the position of Freshworks Inc's chief executive officer (CEO) and the company has appointed Dennis Woodside as the new CEO & President, effective from May 1. ...Less

Zoho filed a fresh complaint against Freshworks in November 2020 following one previously in March, accus ...More

Zoho filed a fresh complaint against Freshworks in November 2020 following one previously in March, accusing it of intentionally accessing its database without authorization and obtaining information through one of its employees. ...Less

Freshworks became the first SaaS company from India to go public in the US. ...More

Freshworks became the first SaaS company from India to go public in the US. ...Less

The stake was sold through several open market transactions between December 9, 2024, and January 28, 202 ...More

The stake was sold through several open market transactions between December 9, 2024, and January 28, 2025, according to the filings. The sales, totalling 2.93 million shares, were conducted at prices between $17 and $19.20 each. After the transaction, Peak XV Partners now holds a 3.9% stake in Freshworks. ...Less

Randi Bryant says she is impressed by Freshworks founder Girish Mathrubootham's leadership during the pan ...More

Randi Bryant says she is impressed by Freshworks founder Girish Mathrubootham's leadership during the pandemic, as the SaaS startup went above and beyond to support a global team. ...Less

Freshworks listed the size of the IPO as $100 million, a placeholder that will change when terms of the s ...More

Freshworks listed the size of the IPO as $100 million, a placeholder that will change when terms of the share sale are set. The SaaS startup is also weighing a merger with SPAC or further capital infusion by private investors. ...Less

“We had a strong finish to the year as we surpassed $100 million in quarterly revenue and achieved 44% ye ...More

“We had a strong finish to the year as we surpassed $100 million in quarterly revenue and achieved 44% year-over-year growth in the fourth quarter,” said Girish Mathrubootham, CEO and founder of Freshworks. ...Less

While businesses are adopting AI-driven software from firms such as Freshworks for IT services, workflow ...More

While businesses are adopting AI-driven software from firms such as Freshworks for IT services, workflow automation and customer support improvement, ⁠the new ⁠sophisticated tools from AI firms promising to do the same could threaten their market. ...Less

The infusion, led by Sequoia and Accel Partners, will be used to expand Freshworks’ global footprint as w ...More

The infusion, led by Sequoia and Accel Partners, will be used to expand Freshworks’ global footprint as well as continue investment in its integrated Software-as-a-Service platform. ...Less

Zoho seeks a discovery process into ‘scope of unauthorised access’ to investigate if other employees have ...More

Zoho seeks a discovery process into ‘scope of unauthorised access’ to investigate if other employees have committed more such actions; calls for a jury trial ...Less

Freshworks raised its revenue growth estimates for the third consecutive quarter after reporting a 15% ye ...More

Freshworks raised its revenue growth estimates for the third consecutive quarter after reporting a 15% year-on-year rise in July-September revenue to $215.1 million, driven by stronger enterprise adoption of its AI offerings. The company’s GAAP loss narrowed significantly to $7.5 million from $38.9 million last year. ...Less

Mclaren Racing has a new partner. Freshworks will now be an official partner of the Mclaren Formula 1 Tea ...More

Mclaren Racing has a new partner. Freshworks will now be an official partner of the Mclaren Formula 1 Team. Mclaren will use Freshworks' Freshservice to improve IT services. The AI platform will help Mclaren manage IT better. Freshworks branding will be on Mclaren cars and apparel. The partnership aims to boost efficiencies and improve performance on the track. ...Less

Girish Mathrubootham, founder of Freshworks, will step down as executive chairman on 1 December 2025, end ...More

Girish Mathrubootham, founder of Freshworks, will step down as executive chairman on 1 December 2025, ending a 15-year journey. Current lead independent director Roxanne Austin will take over as chair. Mathrubootham said that he will now focus on the Together Fund and AI startups, supporting India’s vision of becoming a leading product-driven nation. ...Less

Chief human resources officer Suman Gopalan and chief marketing officer Stacey Epstein are leaving the fi ...More

Chief human resources officer Suman Gopalan and chief marketing officer Stacey Epstein are leaving the firm, the company said in a statement on Monday. While Gopalan spent a little over 5 years with the firm, Epstein was with Freshworks for over nearly 2.5 years. ...Less

The company said Woodside will be responsible for leading Freshworks’s global business operations and str ...More

The company said Woodside will be responsible for leading Freshworks’s global business operations and strategy. ...Less

Speaking on the sidelines of the Freshworks’ experience event in Mumbai, Shelton Rego, vice president - I ...More

Speaking on the sidelines of the Freshworks’ experience event in Mumbai, Shelton Rego, vice president - India business, said the company is using about 40 foundation models to build its own stack. By the end of 2025, it hopes to launch a lot of agentic AI services. ...Less

Freshworks has hired Abe Smith, former executive at Zoom, as its Chief of Global Field Operations. The co ...More

Freshworks has hired Abe Smith, former executive at Zoom, as its Chief of Global Field Operations. The company's Chief Revenue Officer, Pradeep Rathinam, will be leaving at the end of the month. Freshworks reported a 20% increase in total revenues to $160 million for Q4, with a net loss of $28 million. ...Less

This is the Indian SaaS unicorn’s first acquisition of a company with operations based out of San Francis ...More

This is the Indian SaaS unicorn’s first acquisition of a company with operations based out of San Francisco. ...Less

The Chennai-based firm also upped its revenue guidance. Freshworks has given a 2024 full-year guidance re ...More

The Chennai-based firm also upped its revenue guidance. Freshworks has given a 2024 full-year guidance revenue of $707 -$713 million, which has gone up marginally by around 1-2% on the back of rising demand for the firm’s AI solutions. ...Less

Freshworks reported a strong March quarter, with revenue increasing by 19% to $196.3 million and a signif ...More

Freshworks reported a strong March quarter, with revenue increasing by 19% to $196.3 million and a significantly narrowed net loss. The company's growth was driven by increased customer adoption and operating efficiency, with a focus on AI-powered solutions. Freshworks anticipates continued growth in Q2 and for the full year, projecting revenue between $815.3 million and $824.3 million. ...Less

In June last year, Freshworks had said that it had reached $100 million in annual recurring revenues (ARR ...More

In June last year, Freshworks had said that it had reached $100 million in annual recurring revenues (ARR). Analysts tracking the space peg the current ARR at $150-200 million. ...Less

T-Hub will scout the best and varied tech talent to build innovative products by using AI, computer visio ...More

T-Hub will scout the best and varied tech talent to build innovative products by using AI, computer vision and data analytics on a SaaS platform. ...Less

The Chennai and San Mateo, California-headquartered firm reduced its net loss by around 21.7% to $21.9 mi ...More

The Chennai and San Mateo, California-headquartered firm reduced its net loss by around 21.7% to $21.9 million during the quarter under review, compared to a net loss of $28 million in Q4 of 2023. ...Less

Founded in 2010, in Chennai, Freshworks competes with the likes of Salesforce, helping businesses with cu ...More

Founded in 2010, in Chennai, Freshworks competes with the likes of Salesforce, helping businesses with customer management, offering products that include a messaging platform and an artificial intelligence (AI)-powered chatbot for customer support and call-centre solutions. ...Less

Freshworks' stock decline attributed to AI impact concerns. Mathrubootham plans to release AI adoption st ...More

Freshworks' stock decline attributed to AI impact concerns. Mathrubootham plans to release AI adoption stats later. Woodside appointed new CEO, Device42 acquired. Clear path to billion-dollar revenue. Transition details and Silicon Valley experience emphasized. ...Less

As the first Indian products company to list on the Nasdaq, software-as-a-service (SaaS) firm Freshworks ...More

As the first Indian products company to list on the Nasdaq, software-as-a-service (SaaS) firm Freshworks saw Indian investors put over $600,000, or Rs 5 crore, in the first two days of the IPO on platforms like Stockal, Vested Finance and Scripbox. ...Less

Freshworks has indeed come a long way. Here's what makes the business software company click. ...More

Freshworks has indeed come a long way. Here's what makes the business software company click. ...Less

Dennis Woodside replaces Girish Mathrubootham as Freshworks CEO amid market concerns. Woodside faces the ...More

Dennis Woodside replaces Girish Mathrubootham as Freshworks CEO amid market concerns. Woodside faces the challenge of steering the company in the CRM sector, focusing on small and midsize businesses, following Mathrubootham's exit. ...Less

It’s a season of mergers and acquisitions in the startup space as established players venture out for new ...More

It’s a season of mergers and acquisitions in the startup space as established players venture out for new buys. ...Less

The Freshworks board had okayed the award in a pre-IPO decision in September last year, with a third of t ...More

The Freshworks board had okayed the award in a pre-IPO decision in September last year, with a third of the nine million share award routed as Restricted Stock Units (RSUs) that began vesting with him beginning November last year. ...Less

Mathrubootham attributed Freshworks’ success to employees at the company. “All the credit goes to my incr ...More

Mathrubootham attributed Freshworks’ success to employees at the company. “All the credit goes to my incredible Freshworks ‘kudumba’ (family) for all the hard work that has helped us get where we are today. The journey continues as we strive to build an iconic global product company out of India. I consider this an honour, a milestone in our dream of seeing India as a ‘product nation’ on the world stage,” he said. ...Less

Tech firm Freshworks Inc. has appointed Mika Yamamoto as its chief customer and marketing officer with im ...More

Tech firm Freshworks Inc. has appointed Mika Yamamoto as its chief customer and marketing officer with immediate effect, the company said on Tuesday. ...Less

Up to 36% of the company’s revenues come from large customers while the remaining is from SMBs, Freshwork ...More

Up to 36% of the company’s revenues come from large customers while the remaining is from SMBs, Freshworks CEO Girish Mathrubootham had earlier indicated. ...Less

The partnership’s first vertical solution, vaxyn8, leverages Freshworks Neo platform’s capabilities to br ...More

The partnership’s first vertical solution, vaxyn8, leverages Freshworks Neo platform’s capabilities to bring to market an easily configurable vaccine management solution ...Less

The vision of the founder of the company is summed up in one of his posts: “I wanted us to think and act ...More

The vision of the founder of the company is summed up in one of his posts: “I wanted us to think and act like a global company even if we were still a team of 10.” Per its website, the provider of enterprise-grade, AI-assisted service software has served more than 73,000 customers in over 120 countries. ...Less

Freshworks president Dennis Woodside appointed as new CEO. Mathrubootham to be redesignated as executive ...More

Freshworks president Dennis Woodside appointed as new CEO. Mathrubootham to be redesignated as executive chairman. Recently his performance-based stock incentives were cancelled recently citing macroeconomic concerns. The Freshworks stock fell nearly 25% as the news sparked a massive selloff. Freshworks was founded in Chennai in 2010, primarily targeting small and medium businesses with its CRM software. ...Less

Freshworks has become the first Indian software products company to list on Nasdaq, raising more than $1. ...More

Freshworks has become the first Indian software products company to list on Nasdaq, raising more than $1.03 billion from investors through its initial public offering at a market cap of $10.13 billion. ...Less

Close to 36% of revenues come from large customers and the rest from small and medium business. ...More

Close to 36% of revenues come from large customers and the rest from small and medium business. ...Less

The company will continue to hire aggressively across segments from engineering to marketing in key geogr ...More

The company will continue to hire aggressively across segments from engineering to marketing in key geographies this year, chief executive Girish Mathrubootham told ET after the quarterly results announcement. ...Less

Founder and CEO Girish Mathrubootham unveiled Freshsuccess at the Refresh 19 conference in Las Vegas on W ...More

Founder and CEO Girish Mathrubootham unveiled Freshsuccess at the Refresh 19 conference in Las Vegas on Wednesday. ...Less

Mathrubootham also quoted Steve Jobs in the note. ...More

Mathrubootham also quoted Steve Jobs in the note. ...Less

Zoho CEO Sridhar Vembu criticized Freshworks for laying off 13% of its workforce, despite having $1 billi ...More

Zoho CEO Sridhar Vembu criticized Freshworks for laying off 13% of its workforce, despite having $1 billion in cash and announcing a $400 million stock buyback program. Vembu called the move "naked greed" and questioned the company's leadership for lacking vision and empathy. ...Less