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CUSTOMER ENGAGEMENT AI
Mukesh Bansal-led Nurix AI acquires Verloop to expand enterprise offeringsFounded in 2024, Nurix develops AI software for enterprises to automate customer support and other business processes. Through this deal, V...- WhatsApp brings AI-powered Business Agent to India, expands enterprise tools for customer supportWhatsApp has introduced the Meta Business Agent in India, an AI-powered assistant that helps businesses automate customer interactions, rec...
- AI expected to unlock up to 35% in profitability for Indian MSMEs; Nearly 60% to achieve double-digit revenue growth: ReportArtificial intelligence integration promises significant profit improvements for Indian MSMEs. Digital adoption helps nearly sixty percent ...
- 5 Skills every mid-career professional needs to learn in 2026The workplace is evolving faster than ever, and experience alone is no longer enough to stay ahead. From AI leadership to strategic decisio...
- Stronger India-Japan MSME collaboration can boost electronics, software exports: ESC IndiaThe bilateral partnership can unlock opportunities for MSMEs in AI, electronics, software exports, and semiconductors, says Gurmeet Singh, ...
- Yotta raises $150 million at $3.9 billion valuation to fund AI infrastructure expansionYotta Data Services secured $150 million from investors for business expansion. The company plans to significantly increase its AI cloud ca...
- Why Your Digital Investments Aren’t Creating ValueMany companies are pouring money into AI, analytics, and CRM platforms, yet struggle to translate those investments into measurable revenue...
- WhatsApp turns admin, puts fee on business chats powered by AI modelsBeginning October 1, AI conversations on WhatsApp powered by third-party models could cost businesses nearly twice as much as those handled...
- Nokia: How a forgotten stock from Finland doubled investors wealth in AI comeback storyNokia shares have doubled in 2026 as investors increasingly view the company as an AI infrastructure player. Strong cloud and AI orders, br...
- Meta introduces token-based pricing for WhatsApp BusinessMeta's shift to token-based pricing signals a new phase in enterprise messaging, with businesses paying for AI usage instead of message vol...
- Tata Technologies expands partnership with Tenneco in $100 million dealTata Technologies and Tenneco LLC have inked a significant five-year deal exceeding $100 million to boost engineering and digital transform...
- These 7 private and public banking stocks have an upside of up to 24% in one year, according to analystsAt the end of the day, both private and PSU banks are equally impacted by what goes on in the economy. If they are behaving differently in ...
- NRI equity inflow falls; Pi Ventures preps exitsNRI accounts are surging even as stricter compliance and a softer market cool equity inflows. This and more in today’s ETtech Morning Dispa...
- Netradyne announces partnership with GeosecureThe technology focuses on real-time intervention for risky behaviors and rewards safe driving, addressing critical issues like driver fatig...
- Tech Mahindra collaborates with Perplexity to boost sales with AITech Mahindra is revolutionising its sales strategies through a partnership with AI innovator Perplexity. By integrating Perplexity Enterpr...
- Maruti Suzuki picks 5 startups including Sarvam AI for multilingual customer supportMaruti Suzuki is partnering with five innovative startups to boost operational efficiency and customer experience. These collaborations, bo...
- Hexaware Technologies shares jump 8% after securing Anthropic authorised reseller status for Amazon BedrockHexaware Technologies shares rose sharply on Monday after the IT services company became an Anthropic Authorised Reseller for Amazon Bedroc...
- Over 78% of firms expect AI agents to handle customer support within 18 months, Adobe findsIndian businesses are racing towards AI-powered customer support, with nearly 78% expecting AI agents to handle interactions soon. However,...
- Indians are more open to personal AI agents than anyone else in Asia Pacific, says Adobe studyAdobe’s 2026 AI and Digital Trends Report suggests Indian consumers are leading the Asia-Pacific region in embracing personal AI agents, wi...
- Marketing platform JustAI raises $17 million led by Base10AI marketing platform JustAI has secured over $17 million in Series A funding, led by Base10, with participation from Y Combinator and Peak...
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