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INDIAN CUSTOMER SERVICE EXPECTATIONS
Suits & Sayings: Staying PutET’s roundup of the wackiest whispers in corporate corridors.- SBI's improving performance warrants better valuation, chairman Setty says: ReportState Bank of India's chairman believes the bank is undervalued, citing improvements in financial strength, customer base, and earnings. He...
- Air India Express set to open bookings for inaugural international flight to Abu DhabiAir India Express is poised to launch international flights from the new Navi Mumbai Airport to Abu Dhabi on July 15, marking a significant...
- Amazon India announces Prime Day 2026 sale; check dates, offers and membership discountsAmazon India's 10th Prime Day sale is set for July 4-6, exclusively for Prime members via the app. Expect massive discounts on electronics,...
- Jio IPO: Spectrum acquisition, among 7 risks investors need to know about India’s largest offerThe IPO comes at a time when Jio's operating performance remains robust. For the March quarter of FY26, the telecom giant reported a 13% ye...
- Indian passport, visa services in UAE to pause for five days from June 26Indian passport, visa, and attestation services in the UAE will be temporarily suspended from June 26-30 due to a change in service provide...
- Betting on India’s travel boom? Motilal Oswal sees TBO Tek and Ixigo as key beneficiariesThe industry has evolved significantly over the past two decades—from a fragmented, offline agent-driven market to a digitally enabled ecos...
- India, Uzbekistan aim to double bilateral trade in 3 yearsIndia and Uzbekistan are set to significantly boost bilateral trade, aiming to double it within three years. Discussions at the recent Inte...
- Service exports are powering India's global growth story. It's time to recognise the businesses behind it.As India's services sector drives global growth, the Payoneer India Cross-Border Excellence Awards 2026 celebrate businesses exporting inno...
- What’s open and closed on Juneteenth 2026? Banks, USPS, stock market, stores and restaurant hoursJuneteenth, a federal holiday, marks the end of slavery in the US. This year, many services are affected. Post offices and banks are closed...
- RMZ to ramp up data center capacity with $35 billion push, exec saysThe Bengaluru-headquartered company, which currently has 250 megawatts of capacity, is in the final stages of discussions for three data ce...
- Indian money in Swiss banks dips to CHF 3.25 bn; customer deposits upIndian funds in Swiss banks saw a decrease in 2025, reaching 3.25 billion Swiss francs. However, customer deposits experienced a significan...
- 'Fastest we've ever put a trade deal into force': British High Commissioner to India Lindy Cameron hails India-UK trade dealThe India-UK Comprehensive Economic and Trade Agreement (CETA) will take effect on July 15, 2026, marking the fastest trade deal implementa...
- ET Most Innovative AI Product Awards 2026: The next retail breakthrough may already be in your pocketET Most Innovative AI Product Awards 2026 spotlights the products quietly reshaping retail. From improving product discovery and customer e...
- India-UK trade deal to offer export benefits from day-one; steel issues addressed: Govt SourcesThe landmark India-UK Comprehensive Economic and Trade Agreement (CETA) will come into force from July 15, 2026, with the government workin...
- TSC India announces expansion into hotels and visa servicesJalandhar-based TSC India Ltd has expanded its travel services platform by entering the hotels and visa segments. The company acquired GITH...
- IndiGo launches ‘Cabs with IndiGo’ airport transfer service across Indian citiesIndiGo has introduced 'Cabs with IndiGo', an airport transfer service. Customers can now book cabs to and from airports across India. The s...
- Indian exporters look beyond US, UK amid global uncertainties: PayPal's Abid MurshedIndian MSMEs are shifting focus from initial sales to sustainable global growth, facing challenges in operational realities and cost compet...
- Salesforce to buy AI agent platform Fin for about $3.6 billionSalesforce is acquiring Fin, an autonomous AI agent platform, for approximately $3.6 billion. This move will strengthen Salesforce's Agentf...
- Maruti Suzuki introduces prepaid smart maintenance planMaruti Suzuki India Ltd has launched a new prepaid after-sales maintenance plan for its customers. This 'smart maintenance plan' offers fle...
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