Salesforce to buy AI agent platform Fin for about $3.6 billion

Salesforce said on Monday it had acquired autonomous AI agent platform Fin for about $3.6 billion.

The ‌deal ⁠strengthens ⁠Salesforce's Agentforce platform, ​as technology firms compete to roll ​out usage-basaed autonomous digital workers across ​enterprises.

Following completion, Salesforce ⁠and Fin ‌will ​expand ​options for deploying ⁠AI agents in customer service, ​allowing customers to ​incorporate them with existing systems, the companies said.


The deal is expected to ‌close in the fourth quarter of ​Salesforce's ​fiscal ⁠year 2027, and no change is expected to the ​company's forecast and capital return program.