HGS’ NXT DIGITAL appoints Hemlata Sharma to lead retail businessHinduja Global Solutions (HGS) has welcomed Hemlata Sharma as the new leader of its retail operations. In her role, Sharma is set to enhanc...
01 Apr, 2026, 04.38 PM IST
How to become a CRM developer: In-demand job roles and skills required in CRM FieldThe Indian software industry has developed throughout the years and is liable for driving digitalization worldwide. At the behest of Indust...
20 Feb, 2023, 02.11 PM IST
Pandemic fuels Kapture’s growth as SMBs look for CRM solutionsThe company’s all-in-one customer service platform delivers intelligent and contextual solutions that help companies lower their operationa...
30 Jun, 2021, 11.16 AM IST
Zendesk announces partnership with Tata Consultancy ServicesCustomer relationship management firm Zendesk has entered into a strategic alliance with Tata Consultancy Services to provide enterprise gr...
25 Mar, 2020, 03.37 PM IST
EY in India acquires CRM solutions company, C CentricRecently, EY in India also acquired user experience design compnay, Fortune Cookie UX Design.
25 Jul, 2019, 04.07 PM IST
Cloud-based CRMs have a field day as local firms adopt techThe overall CRM software market in India stands at $462.7 million, with an annual growth rate of 20.5%, according to Gartner.
08 Mar, 2019, 09.30 AM IST
CRM Software: A guide to how SMEs can boost its customer relationsAlthough it has become commonplace in larger companies, the proliferation of CRM (Customer Relationship Management) tools into the SME fold...
08 Jun, 2018, 10.49 AM IST
Indegene collaborates with Microsoft to deliver new life sciences-focused business applicationsIndegene and Microsoft will focus on addressing the specific challenges faced by life science manufacturers.
16 May, 2017, 07.08 PM IST
CRMnext raises Rs 42 crore from Norwest Venture PartnersCRMnext has raised Rs 42 crore in series A round funding from Norwest Venture Partners. The company provides cloud-based customer relations...
06 May, 2014, 07.58 PM IST
- CRM software revenue reached $12 bn in 2011: Gartner
Gartner's '2012 CEO Survey' revealed that the CRM sector is forecast to grow 7 per cent in 2012 and CRM has moved up from the No 18-ranked ...
26 Apr, 2012, 03.04 PM IST
Microsoft unveils new CRM version with built-in social networkMicrosoft today launched the new version of its customer relationship management solution 'CRM R7 2011' in India, with integrated social ne...
10 Dec, 2011, 10.54 AM IST
- Tech Mahindra partners Microsoft to offer solutions to telcos
Tech Mahindra has inaugurated a Microsoft Dynamics CRM Lab in Noida to focus on providing CRM offerings to telecom service providers global...
29 Dec, 2010, 06.20 AM IST
- HCL Tech partners Talisma to provide new services
HCL Technologies BPO Services said on Friday it has entered into a strategic partnership with Talisma Corporation to offer its clients an e...
08 Jan, 2010, 05.45 PM IST
- Microsoft launches CRM solution
Microsoft India on Wednesday launched its customer relationship management (CRM) software to help businesses optimise costs and streamline ...
28 Jan, 2009, 05.20 PM IST
- IQMS Software bags $1 mn order
Trac Tel Solutions Inc, the US subsidiary of IQMS Software, has bagged $1 million order for on-site consulting work. The order has to be ex...
19 Mar, 2008, 12.26 PM IST
- Strategic moves
For companies big and small CRM has become a necessity - SMEs in particular have realised its vast importance.
24 Jul, 2007, 04.58 AM IST
- Sonata partners with Microsoft for ERP solutions
Software services and product distribution company, Sonata Information Technology Ltd in association with Microsoft India Pvt Ltd, recently...
12 Sep, 2006, 05.10 PM IST