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How AI Is changing marketing from guessing to precise, measurable outcomesET Most Innovative AI Product Awards 2026 recognises impactful AI solutions. Marketing & Customer Engagement highlight data-driven strategi...- These mid-cap stocks with ‘Strong Buy’ & ‘Buy’ recos can rally over 25%, according to analystsOver the next few sessions, as the uncertainty caused by the Gulf war intensifies and makes you anxious, remember this: It is not the first...
- From users to builders: How AI and low-code are rewriting who builds softwareCitizen development and AI-driven “vibe coding” are reshaping how software is built inside organisations, shifting creation power from IT t...
- HGS’ NXT DIGITAL appoints Hemlata Sharma to lead retail businessHinduja Global Solutions (HGS) has welcomed Hemlata Sharma as the new leader of its retail operations. In her role, Sharma is set to enhanc...
- How to become a CRM developer: In-demand job roles and skills required in CRM FieldThe Indian software industry has developed throughout the years and is liable for driving digitalization worldwide. At the behest of Indust...
- Pandemic fuels Kapture’s growth as SMBs look for CRM solutionsThe company’s all-in-one customer service platform delivers intelligent and contextual solutions that help companies lower their operationa...
- Zendesk announces partnership with Tata Consultancy ServicesCustomer relationship management firm Zendesk has entered into a strategic alliance with Tata Consultancy Services to provide enterprise gr...
- EY in India acquires CRM solutions company, C CentricRecently, EY in India also acquired user experience design compnay, Fortune Cookie UX Design.
- Cloud-based CRMs have a field day as local firms adopt techThe overall CRM software market in India stands at $462.7 million, with an annual growth rate of 20.5%, according to Gartner.
- CRM Software: A guide to how SMEs can boost its customer relationsAlthough it has become commonplace in larger companies, the proliferation of CRM (Customer Relationship Management) tools into the SME fold...
- Indegene collaborates with Microsoft to deliver new life sciences-focused business applicationsIndegene and Microsoft will focus on addressing the specific challenges faced by life science manufacturers.
- CRMnext raises Rs 42 crore from Norwest Venture PartnersCRMnext has raised Rs 42 crore in series A round funding from Norwest Venture Partners. The company provides cloud-based customer relations...
- CRM software revenue reached $12 bn in 2011: GartnerGartner's '2012 CEO Survey' revealed that the CRM sector is forecast to grow 7 per cent in 2012 and CRM has moved up from the No 18-ranked ...
- Microsoft unveils new CRM version with built-in social networkMicrosoft today launched the new version of its customer relationship management solution 'CRM R7 2011' in India, with integrated social ne...
- Tech Mahindra partners Microsoft to offer solutions to telcosTech Mahindra has inaugurated a Microsoft Dynamics CRM Lab in Noida to focus on providing CRM offerings to telecom service providers global...
- HCL Tech partners Talisma to provide new servicesHCL Technologies BPO Services said on Friday it has entered into a strategic partnership with Talisma Corporation to offer its clients an e...
- Microsoft launches CRM solutionMicrosoft India on Wednesday launched its customer relationship management (CRM) software to help businesses optimise costs and streamline ...
- IQMS Software bags $1 mn orderTrac Tel Solutions Inc, the US subsidiary of IQMS Software, has bagged $1 million order for on-site consulting work. The order has to be ex...
- Strategic movesFor companies big and small CRM has become a necessity - SMEs in particular have realised its vast importance.
- Sonata partners with Microsoft for ERP solutionsSoftware services and product distribution company, Sonata Information Technology Ltd in association with Microsoft India Pvt Ltd, recently...
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