Tech Mahindra partners Microsoft to offer solutions to telcos

NEW DELHI: IT firm Tech Mahindra today said it has partnered with software giant Microsoft to offer customised CRM solutions for telecom service providers.

As a part of the initiative, Tech Mahindra has inaugurated a Microsoft Dynamics CRM Lab in Noida to focus on providing CRM offerings to telecom service providers globally, Tech Mahindra said in a statement.

Microsoft Dynamics CRM is a customer relationship management solution that provides tools and capabilities needed to create and maintain profiles of customers.