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GLOBAL HELPDESK
International Trade Centre begins work on G20 MSME portalThe ‘Jaipur Call for Action’ under India’s G20 presidency has roped in Geneva-based ITC for “appropriate, aggregated, trade-related informa...17 Sep, 2023, 11.33 PM IST- Infosys, TK Elevator announce workplace transformation dealInfosys will provide Artificial Intelligence-powered IT helpdesk services, digital workplace management, as well as network services, power...09 Jun, 2022, 10.55 PM IST
- Rezolve.ai plans $10 million Series A fundraiseService desk automation startup Rezolve.ai is planning a $10 million Series A fundraise to fuel its expansion activities and product innova...23 Oct, 2021, 02.30 PM IST
- Hiver targets helpdesk market with the launch of Analytics 2.0The analytics platform, one of the core requirements of customer support teams, will help teams track all the key metrics to measure custom...07 Aug, 2020, 03.42 PM IST
- Haptik launches WhatsaApp chatbot for novel Coronavirus awarenessGiven the accessibility of WhatsApp as a medium and people’s preferences to chat, Haptik said that it had built a chatbot called “nCov help...10 Feb, 2020, 08.42 PM IST
- EU data laws are giving the creeps to social giantsCompanies that operate or have clients in the EU are currently struggling to be compliant with the new norms.27 Mar, 2018, 08.44 AM IST
- Facility management firm The Global HelpDesk to enter global marketThe company also looks to increase its headcount and will be partnering with skill development organisations like the National Skill Develo...20 Feb, 2018, 04.14 PM IST
- HGS to hire 500 people for European operationsThese are across roles in customer service, acquisition (sales), retention (loyalty), technical helpdesk and provisioning. These roles will...09 Sep, 2015, 03.05 PM IST
- Discontent rises amongst Uber drivers in India against it's global policiesUber drivers in India peeved against its policy of no 24-hour helpdesk and delayed payments; customers complain of no call centre support.04 Sep, 2014, 11.14 AM IST
- Jet Airways inks Rs 283 crore deal with IBMJet Airways announced a deal worth approximately Rs 283 crore for 10 years with IBM to outsource its business transformation and IT service...22 Sep, 2010, 02.41 AM IST
- HCL sets up its first unit in BrazilIndia’s fifth largest IT outsourcer HCL Technologies on Wednesday anounced that it has setup its first centre in Latin American market at R...09 Jun, 2010, 08.29 PM IST
- Patni Computers sets up North American hub for BPO operations in TexasHub will employ over 300 staff providing a range of insurance, financial services, F&A, technical support & multi-lingual helpdesk services...16 Mar, 2010, 04.22 PM IST
- Nokia outsources its desktop maintenance and support to HCLHandset maker Nokia has outsourced its desktop maintenance and support in 76 countries to IT services firm HCL Technologies in a multi-mill...29 Jan, 2009, 06.18 PM IST
- HCL Technologies bags contract from NokiaIT services firm HCL Technologies on Thursday announced that it has bagged a multi-year helpdesk and desktop management outsourcing service...29 Jan, 2009, 03.38 PM IST
- Genpact to expand Kolkata workforceGenpact, a leading IT services and technology solutions firm, will be ramping up its Kolkata workforce to 5,000 associates by ’10. Currentl...19 Oct, 2006, 03.11 AM IST
- Genpact to expand Kolkata workforceGenpact, a leading IT services and technology solutions firm, will be ramping up its Kolkata workforce to 5,000 associates by ’10. Currentl...19 Oct, 2006, 03.11 AM IST
- Genpact to beef up Kolkata staffThe Kolkata facility has been built at an investment of Rs 15 crore towards building infrastructure and IT backbone.17 Oct, 2006, 10.00 PM IST
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