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Why professional haircare is emerging as India’s next big beauty playThe landscape of India's salon industry is evolving dramatically, moving past conventional services. Consumers now crave bespoke hair and s...- Customer challenged Rs 10 extra carry bag charge at Shoppers Stop; company said he knew bags were not free; consumer court ordes him to pay Rs 10,000A consumer commission in Hyderabad dismissed a man's complaint over being charged Rs 10 for a carry bag at Shoppers Stop, after finding he ...
- Foldable phone developed a black line along the crease within a year, company denied warranty, asked Rs 1.3 lakh to fix it; consumer court orders Google to pay Rs 1.1 lakhA Kasaragod district consumer commission has ordered Google to refund the full price of a customer's foldable phone after the company denie...
- Centre tightens e-commerce sales rules, puts ‘fake’ discounts on watchNew e-commerce rules will mandate displaying prior prices alongside discounts. Platforms must clearly identify sponsored listings and avoid...
- Government amends e-commerce rules to check price manipulation, dark patterns, fake sponsored listingsNew e-commerce rules will take effect from January 1, 2027. These amendments aim to strengthen consumer protection and transparency in onli...
- Passengers robbed at gunpoint in reserved sleeper coach: NCDRC holds Railways responsible for safety lapse, orders Rs 20,000 compensationThe National Consumer Disputes Redressal Commission found Railways deficient in service. Passengers were robbed at gunpoint inside a reserv...
- Customer books Bali tour but it gets cancelled due to Covid; after pandemic, travel agency keeps rescheduling it, court awards him Rs 1.12 lakh payoutA Kerala consumer commission ordered a travel agency to refund Rs 82,500. The agency failed to conduct a Bali tour or return the money for ...
- Kerala man buys Rs 22,000 Samsung phone that stops working in 2 months; service centre seeks Rs 10,000 despite warranty, court orders Rs 37,499 payout rejecting liquid damage blameSamsung compensation news: A Kerala consumer commission ordered Samsung to refund a customer Rs 22,499 for a faulty mobile phone. The phone...
- Ather & Ola Electric: A tale of two contrasting ridesAther Energy's stock price has significantly increased since its IPO. Ola Electric's shares are currently trading below their initial publi...
- Credit card lost, and someone used it; who will cover the lost money - you or the bank?What if a transaction takes place after you lose your card, and you don’t block it before that? Who has the liability then - you or the ban...
- Dhirendra Shastri on Bengal politicians' radar for 'Pakhandi', 'Ganda Khana' commentControversy erupted in West Bengal over remarks by Bageshwar Dham priest Dhirendra Shastri, who allegedly called Bengalis “pakhandis” over ...
- Man refused to marry after turning 30, later joined a matrimonial site, but interested matches said they were already married; company ordered to pay him Rs 9000A Kerala man who paid ₹5,800 for a 90-day M4 Marry.com subscription after struggling to find a marriage match had his account blocked befor...
- MP hooch tragedy: Death toll rises to 15, three of 40 hospitalised remain criticalThe spurious liquor tragedy in Sagar, Madhya Pradesh, has claimed fifteen lives. Nearly forty people remain hospitalized, with three in cri...
- Karnataka food safety officials seize expired, mislabelled products from Amazon, Instamart units in BengaluruIn a recent crackdown, authorities in Karnataka uncovered significant violations at Amazon and Instamart facilities. During unannounced ins...
- Man ordered an iPhone Pro, instead received a fake Chinese phone with Apple logo; Court orders Flipkart to pay him Rs 1.7 lakhA Bulandshahr man who ordered an iPhone 14 Pro from Flipkart for Rs 1.43 lakh received a fake Chinese phone with a counterfeit Apple logo i...
- Eleven dead after consuming spurious liquor in Madhya Pradesh's Sagar districtEleven people died and 54 fell ill from spurious liquor consumption. The illicit alcohol was reportedly supplied from Lalitpur in Uttar Pra...
- Customer paid Rs 13,000 for car ownership transfer, but dealer kept it in its workshop for years, court orders Rs 2.57 lakh with 10% interestConsumer court car dealer case: A consumer commission has upheld an order directing a car dealer to pay Rs 2.57 lakh to a customer after fa...
- Holiday membership for Rs 1.1 lakh promised 4-5 star hotels with meals: Customer gets 3-star stays, court orders full refund with 9% interestHoliday membership refund: A consumer commission has directed Park Club International to refund Rs 95,000 to a member who paid Rs 1.10 lakh...
- From viral posts to raids: How online anger is reshaping India’s food-safety crackdownSocial media outrage is driving India's food-safety crackdown across the nation. Viral posts expose hygiene issues, prompting increased gov...
- For retailers, ecommerce highs come with headachesTata-owned retail chain Trent reported a 35% year-on-year jump in consumer complaints to over 300,000 in FY26, which its latest annual repo...
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