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AIRLINE LOYALTY PROGRAMME
Air India partners with Booking. com for integrated travel and stay bookings, offering exclusive rewardsAir India has joined forces with Booking. com, a leading online travel agency, to offer a seamless travel booking experience. Through a new...
IndiGo launches ‘Cabs with IndiGo’ airport transfer service across Indian citiesIndiGo has introduced 'Cabs with IndiGo', an airport transfer service. Customers can now book cabs to and from airports across India. The s...
One Dreamliner leaves, six routes go dark, but IndiGo unveils 'bigger' FY30 ambitionsIndiGo unveiled an ambitious plan to nearly double its scale by FY30, targeting 200 million passengers annually. The airline will focus on ...
Beyond the room: Why India Inc's luxury hospitality bet is becoming an experience businessIndia's luxury hotels are evolving beyond just rooms. Companies are now creating immersive experiences that blend wellness, food, and cultu...
Air India, Riyadh Air sign agreement to expand premium travel options between India, Saudi ArabiaIndia's leading global airline, Air India, and Saudi Arabia's new national carrier, Riyadh Air, have signed a Memorandum of Understanding (...
Air India, Riyadh Air ink initial pact for codeshare partnershipAir India and Saudi Arabia's Riyadh Air have signed an initial agreement. This partnership will offer seamless travel connections between I...
Air India, Riyadh Air sign pact to boost connectivity between India and Saudi ArabiaAir India and Riyadh Air have signed an MoU to enhance air connectivity between India and Saudi Arabia. The partnership will introduce code...
Air India’s Maharaja Club reward points now valid on Air India ExpressAir India's Maharaja Club loyalty program is expanding. Members can now earn and use reward points on Air India Express flights. This chang...
Air India working on elevating passenger experience with new lounge at San Francisco airportAir India is enhancing passenger experiences by opening its Maharaja Lounge in San Francisco. This marks the first lounge opening outside I...
Air India expands its Maharaja charm in North America with San Francisco lounge debutAir India has unveiled its new Maharaja Lounge at San Francisco International Airport, a significant step in its strategy to elevate its pr...
Air India’s cabin glow-up is fighting the pressure of a brutal money heatAir India is undergoing a significant fleet overhaul, investing $400 million in refurbishing cabins with new seats, entertainment systems, ...
Air India Maharaja Club: Earn up to 200,000 bonus points for converting reward points under airline's May 2026 offerThe Bonus Points earned during the Points Fest can significantly enhance members’ ability to redeem rewards across Air India’s expanding do...
Flying via Dubai? New ticket refund rules for delays and other consumer rights you must knowNew consumer rights rules for air travel in Dubai took effect on April 28, 2026, empowering passengers with clearer information on ticket p...
Get up to 10% discount on this flight ticket on Etihad Airway's guest loyalty program if you are a Gold, Platinum and Emerald memberEtihad Airways is now offering a 10% discount on promo seats for its top-tier loyalty members. Gold, Platinum, and Emerald members of the E...
Etihad enhances loyalty programme with new discounts, seat benefitsEtihad Airways has enhanced its Etihad Guest loyalty program by offering exclusive discounts of up to 10% on Promo seats for Gold, Platinum...
American Airlines, Alaska Air join others in raising baggage fees as fuel costs climbAmerican Airlines and Alaska Air have raised checked baggage fees, citing increased jet fuel costs driven by Middle East tensions and disru...
Collecting airmiles can help you save huge in travel costs: Don’t underestimate this money saverThe concept of loyalty programmes has evolved into a multi-billion-dollar industry. However, in India, we still don’t prioritise them as cu...
Global travel SaaS biggie seeks to spread wings in India, sets sights on airline loyalty programmesIBS Software, a SaaS provider in the global travel sector, plans to expand its footprint in India's airline and loyalty program markets. Th...
Air India launches revamped customer reward programme with added featuresAir India's Flying Returns loyalty programme is revamped with a spend-based model, no expiry for active members, and benefits across Star A...
- Customer loyalty a myth
Companies that produce or market mass consumption items (including services, like airline flights) are constantly devising ways to retain t...