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ZOMATO SUPPORT TEAM
ET at Apple’s Bengaluru developer showcase: The apps headed to WWDC 2026Indian developers are showcasing innovative apps for the Apple ecosystem. These apps focus on personal experiences, design, and AI. Develop...11 May, 2026, 02.11 PM IST- As mercury soars, e-commerce platforms step up measures to protect delivery workersIndian e-commerce and quick-commerce platforms are introducing measures to protect delivery workers from severe heatwaves. Companies are pr...03 May, 2026, 02.07 PM IST
- Inside AI-led digital storefronts; Lalit Keshre’s big ET Awards winHappy Monday! Digital platforms and brands are building their own AI storefronts. This and more in today’s ETtech Morning Dispatch.27 Apr, 2026, 07.41 AM IST
- Layoffs hit tech, GCCs; Startups rewrite summer rulesHappy Wednesday! Tech and GCC talent are facing more layoffs as they move up the value chain and integrate into global operations. This and...15 Apr, 2026, 07.57 AM IST
- Manoj Kohli joins Adobe International Advisory BoardAdobe has welcomed former SoftBank India head Manoj Kohli to its International Advisory Board. With decades of experience in telecom and te...30 Mar, 2026, 02.20 PM IST
- Zomato launches AI-backed customer support platform NuggetZomato developed Nugget as an internal tool over the past three years, and it now supports over 15 million interactions per month on its pl...18 Feb, 2025, 08.37 AM IST
- Zomato shares in focus after launch of AI-backed customer support platform NuggetZomato's CEO Deepinder Goyal has introduced Nugget, an AI-supported customer support platform for its food delivery, Blinkit, and Hyperpure...18 Feb, 2025, 08.14 AM IST
- Zomato sends customer the wrong dish, assures her she will 'love it'In an unusual event, a Hyderabad student received an incorrect food order from Zomato and was oddly instructed to "please have it" after lo...15 Oct, 2024, 03.44 PM IST
- Zomato back online in some cities after brief outage“… we are facing a temporary glitch. Please be assured our team is working on this and we will be up and running soon,” the company’s custo...09 Oct, 2022, 09.24 PM IST
- Boy turns delivery agent for Zomato following father’s accident, brand offers assistance after video goes viralThe short clip of the boy is going viral on the Internet.05 Aug, 2022, 11.35 AM IST
- Delivery executive's death: Wife to be provided job, insurance, other support, says Zomato CEOIn a tweet, Zomato Founder Deepinder Goyal said, "We are deeply aggrieved by the death of our delivery partner Salil Tripathi in an unfortu...13 Jan, 2022, 03.38 PM IST
- Zomato to increase number of women delivery partners to 10% by year-end"So far, our inclusive workplace initiatives haven't taken into consideration the fact that only about 0.5% of our delivery partners are wo...25 Jun, 2021, 06.52 PM IST
- Medikabazaar offers to hire around 200 recently laid-off Zomato employeesZomato had laid off 541 employees across its customer, merchant and delivery partner support teams earlier this month.17 Sep, 2019, 04.32 PM IST
- Zomato lays off 540 employees from its customer support teamZomato said these jobs will be automated and those laid off will get severance of two to four months.07 Sep, 2019, 06.10 PM IST
- Zomato fires 60 from support teamZomato dubbed the move as a correction carried out due to improvement in service quality over the last few months.08 Aug, 2019, 08.39 AM IST
- Zomato hacked: Security breach results in 17 million user data stolenZomato attributed the breach to human error, where an employee’s development account got compromised and hackers got to lay their hands on ...19 May, 2017, 10.18 AM IST
- Zomato shuts down online ordering operations in 4 citiesZomato has announced it will be shutting down its online ordering service in Lucknow, Kochi, Indore and Coimbatore.12 Jan, 2016, 01.46 AM IST
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