Boy turns delivery agent for Zomato following father’s accident, brand offers assistance after video goes viral

Life poses numerous challenges. While some overcome these challenges with ease, for some the struggle begins even before crossing the threshold of adulthood. The story of a seven-year-old boy has taken the internet by storm and yet again highlighted the plight of millions who have been struggling to meet ends.

Social entrepreneur, Rahul Mittal, took to his Twitter account to share an inspiring video of a young boy. The boy, whose name is not known, had turned a delivery boy for Zomato after his father met with an accident. In the short video, Mittal can be heard asking the boy questions about his work.

Mittal in his tweet said that the boy went to school in the morning and worked as a delivery boy after 6pm every day. Mittal in his tweet asked netizens to applaud the zeal of the boy and help his father get back on his feet.


“This 7 year boy is doing his father job as his father met with an accident the boy go to school in the morning and after 6 he work as a delivery boy for @zomato we need to motivate the energy of this boy and help his father to get into feet #zomato,” read Mittal’s tweet.
In the 30-second clip, the boy can be seen telling Mittal that he works from 6PM to 11PM everyday to support his family. The boy told Mittal that he cycles around to deliver food to customers. The tweet went viral with over 3,000 likes and hundreds of comments.

Following the tweet, Zomato Care, the brand’s official support page, replied asking for the details about the boy’s father. The popular food delivery brand told Gadgets 360 that it was grateful to the Internet for bringing the incident to their notice. The company acknowledged that there were manifold violations such as child labour and misrepresentation. Zomato said that it has educated the family on these grounds while not taking any stringent actions considering the circumstances.

Meanwhile, in a subsequent tweet, Mittal said that the boy reportedly said that Zomato has frozen his father’s account and that he was unable to work. The entrepreneur went on to say that the boy was no longer involved in any labour and that Zomato has helped the family financially.

“To All those who advocating law here and raising an issue about child labour and policy According to the boy #Zomato have freeze the father id and now he is not doing any labour work and zomato helped them financially too , his father id will unfreeze as soon as he able to work,” read Mittal’s tweet.

“The father onboarded on Zomato post his accident; therefore, the accidental support we offer to our active delivery partners cannot be extended to him. As an exception and on humanitarian grounds, our teams have extended whatever support was possible in the said situation," the Zomato spokesperson was quoted as saying by Gadgets 360.