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RAIL MADAD COMPLAINT
Passenger urinates inside crowded train coach, internet is furious; Railway Seva responds after disturbing incident caught on camera- AI eyes on your train food! Worried about train food hygiene? Railways brings tech solution to keep a 24x7 watch on pantry cars, kitchens and food handling
- Diwali train tickets 2026 booking starts: Want a confirmed berth? Check how to book tickets in advance & whether your busy route has special trains
- Place aluminium foil in your sink to prevent clogs: How to use this hack to keep drain problems awayPlace aluminium foil in your sink to prevent clogs: Simplify your kitchen routine with a handy aluminium foil hack designed to make waste c...17 Aug, 2026, 02.16 PM IST
- Railway hack of the day: Dirty coach, broken AC or staff problem? Here’s how to raise a train complaint quickly on Rail MadadRail Madad provides a digital solution for train and station complaints, allowing passengers to easily report issues by entering their jour...17 Aug, 2026, 01.52 PM IST
- Senior citizen couple was denied full access to their reserved berths due to overcrowding; they pursued the matter against Indian Railways in consumer commission and won Rs 50,000 in damagesFamily bought reservation ticket to travel to Tirupati but due to overcrowding manyunreserved, waiting list and ticketless passengers occup...11 Aug, 2026, 04.08 PM IST
- Viral video shows man lighting diya inside moving train, sparks fire safety concerns; watchA viral video shows a passenger lighting an oil lamp and incense on a moving train. This act raised significant concerns about passenger sa...28 Jul, 2026, 02.27 PM IST
- What is Rail Madad service? Reddit post shows how a man recovered his wife’s shawl left on a trainA man successfully retrieved his wife's forgotten shawl from a train thanks to Indian Railways' Rail Madad service. After realizing the ite...14 Jan, 2026, 03.29 PM IST
- Railways launches RailOne Super AppIndian Railways has launched RailOne, a Super App integrating various railway services. This app combines features from over a dozen apps d...01 Jul, 2025, 02.52 PM IST
- IRCTC Swarail app: Ticket booking, PNR status, file complaints, check services and features of Indian Railways new appIRCTC has launched its new SwaRail mobile app, developed by CRIS, on both Google Play Store and Apple App Store. The app integrates various...21 May, 2025, 02.14 PM IST
- 'Indian Railways is not safe': Passenger travelling to Vaishno Devi in Hemkunt Express 3AC beaten for complaining about overchargingA YouTuber, Vishal Sharma, faced assault on the Hemkunt Express. He had complained about overcharging by pantry staff via the RailMadad app...08 May, 2025, 02.06 PM IST
- Railway travel just got convenient - Indian Railways starts beta testing ‘SwaRail’ appIndian Railways introduces a SuperApp, 'SwaRail,' for train travelers. It’s a unified platform for all things, adding to the user 'sconveni...03 Feb, 2025, 03.30 PM IST
- Viral Video: Passenger calls 139 to complain about overcharging Rs 5 for water bottle; Railways orders refund, fines caterer Rs 1 lakhIndian Railways fined a catering service Rs 1 lakh. A passenger was overcharged for a bottle of water on the Pooja SF Express. The passenge...25 Nov, 2024, 02.50 PM IST
- One railway app for ticketing, tracking trains expected to make its debut in DecemberThe Indian Railways plans to launch a super app by December-end, consolidating several existing services such as ticket booking, food deliv...03 Nov, 2024, 11.25 PM IST
- Railways to hold Rail Chaupal to promote community engagement, resolve complaintsThe Railway Ministry is set to conduct 'Rail Chaupal' events at various stations nationwide to engage the community and address public comp...11 Oct, 2024, 07.40 PM IST
- 'Very dirty food quality': Man shares video of food served on Vande Bharat Express; Railway Seva respondsIn one of the videos, it could be seen that other passengers were also asking the railways staff to take away the food that was being serve...12 Jan, 2024, 01.10 PM IST
- Now, railway passengers can register criminal complaints onlineThe new website www.railways.delhipolice.gov.in and the mobile app Sahyatri will have the country-wide data.11 Oct, 2019, 03.05 PM IST
- No plans to privatise railways: Piyush GoyalThe railways seeking foreign investment in areas such as technological upgradation and modernisation had raised concerns over the national ...11 Jun, 2018, 04.51 PM IST
- Indian Railways: Now you can lodge your complaint using 'Rail MADAD' mobile appThe 'Rail Madad' app allows passengers to lodge complaints through mobile app/web platform and enables them to check real-time feedback on ...11 Jun, 2018, 04.19 PM IST
- Railways eyes 200 apps for smoother, transparent travelPeople will also be able to track the progress in construction of foot-overbridges, installation of escalators at stations, status of const...02 Apr, 2018, 12.13 PM IST
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