Govt setting up ecosystem to resolve consumer complaints at pre-litigation stage: Consumer Affairs SecretaryThe government is developing a system to address consumer complaints pre-litigation, featuring a hassle-free, rapid platform via the Nation...
15 Mar, 2025, 02.29 PM IST
CCPA orders Ola Cabs to issue invoices after ridesThe Central Consumer Protection Authority (CCPA) has instructed Ola Cabs to issue travel bills to customers after rides. The CCPA has given...
15 Nov, 2024, 02.41 PM IST
Government orders probe into complaints against Ola Electric’s products, servicesThe Ministry of Consumer Affairs, under which the Central Consumer Protection Authority (CCPA) operates, has asked the Bureau of Indian Sta...
14 Nov, 2024, 06.55 PM IST
Over 10K consumer complaints against Ola Electric in last 1yr; CCPA issues notice to companyConsumer rights regulator CCPA issues a notice to Ola Electric for over 10,000 unresolved complaints related to quality and after-sales ser...
11 Oct, 2024, 07.24 PM IST
National Consumer Helpline facilitates Rs 1 crore refund to students from coaching centresThe National Consumer Helpline has facilitated a refund of Rs 1 crore in enrolment fees to students of various competitive exams. This acti...
22 Sep, 2024, 04.55 PM IST
What's free web check-in when all seats are paid? Govt asks airlines, raises concerns over unfair practicesThe Indian consumer affairs ministry has expressed concerns over unfair trade practices by airlines and online travel aggregators. These pr...
26 Oct, 2023, 11.12 AM IST
Number of consumer cases disposed in 2022 exceeds total cases filed last year: GovtIn 2022, the total number of cases filed stood at 1,73,457 while the cases disposed of stood at 1,82,248 last year. From July 2022, there h...
14 Mar, 2023, 11.07 PM IST
Grievance redressal mechanism of e-commerce players not up to mark: Consumer Affairs SecyAddressing an event organised by the Public Affairs Forum of India (PAFI), Singh said the number of complaints registered on the National C...
22 Dec, 2022, 05.57 PM IST
48% of complaints on National Consumer Helpline against e-commerce players during Jan-Aug"There are huge number of complaints against e-commerce players," Consumer Affairs Secretary Rohit Kumar Singh told reporters here. The e-c...
07 Sep, 2022, 11.51 PM IST
Over 8,700 complaints registered against cab aggregators on service deficiency, says governmentThe Centre on Wednesday informed the Lok Sabha that it has received 8,740 grievances reported against the cab aggregators for deficiency in...
21 Jul, 2022, 02.36 PM IST
CCPA seeks RBI intervention on banks delaying refund in case of failed transactionsIn a letter to RBI Deputy Governor M K Jain, the Central Consumer Protection Authority (CCPA) Chief Commissioner Nidhi Khare stated that 2,...
01 Jan, 2021, 12.29 PM IST
Complaints against e-commerce companies top list at national consumer helplineThe National Consumer Helpline (NCH), a joint initiative of the consumer affairs department and Indian Institute of Public Administration (...
22 May, 2017, 12.22 PM IST
E-commerce companies at the receiving end, plaints swell to 49,000For speedy redressal of these complaints, the National Consumer Helpline has partnered with 225 companies under a convergence programme, it...
21 Mar, 2017, 03.43 PM IST
E-commerce sites have second highest share of grievances“In some cases, people complain about their reduced and non-payment of salary .There are also cases where callers asked for return of Rs 2....
18 Jul, 2016, 10.59 AM IST
- National Consumer Helpline receives 12,704 complaints in May; maximum from Delhi
The National Consumer Helpline received 12,704 complaints last month, out of which maximum calls were from Delhi
19 Jun, 2013, 10.13 PM IST
- Maximum number of consumer complaints against telcos in Q1, Airtel registered maximum complaints
The NCH received 3,390 consumer complaints related to the telecom sector out of a total of 17,072 complaints in the first quarter this fisc...
31 Aug, 2011, 03.42 PM IST
- Airtel tops list of companies with max consumer complaints
India's largest mobile service provider Bharti Airtel has earned the dubious distinction of being the company facing the largest number of ...
07 Jun, 2011, 06.10 AM IST