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NCH RECEIVES COMPLAINTS
NCH receives 3,000 GST-related complaints post tax cuts: Consumer Affairs SecretaryThe National Consumer Helpline has received nearly 3,000 GST-related complaints since reduced taxes were implemented. The Consumer Affairs ...- Non-reduction of prices post GST cut? Consumers can file complaints via toll-free number, WhatsAppThe government has urged consumers to report instances where businesses aren't passing on the benefits of the recent GST rate cuts. Effecti...
- Ecommerce leads refund grievances with 3,594 cases, Rs 1.34 crore refunds, says NCHThe ecommerce sector has recorded the highest volume of refund-related grievances with 3,594 cases, resulting in refunds worth Rs 1.34 cror...
- Govt setting up ecosystem to resolve consumer complaints at pre-litigation stage: Consumer Affairs SecretaryThe government is developing a system to address consumer complaints pre-litigation, featuring a hassle-free, rapid platform via the Nation...
- CCPA orders Ola Cabs to issue invoices after ridesThe Central Consumer Protection Authority (CCPA) has instructed Ola Cabs to issue travel bills to customers after rides. The CCPA has given...
- Government orders probe into complaints against Ola Electric’s products, servicesThe Ministry of Consumer Affairs, under which the Central Consumer Protection Authority (CCPA) operates, has asked the Bureau of Indian Sta...
- Over 10K consumer complaints against Ola Electric in last 1yr; CCPA issues notice to companyConsumer rights regulator CCPA issues a notice to Ola Electric for over 10,000 unresolved complaints related to quality and after-sales ser...
- National Consumer Helpline facilitates Rs 1 crore refund to students from coaching centresThe National Consumer Helpline has facilitated a refund of Rs 1 crore in enrolment fees to students of various competitive exams. This acti...
- What's free web check-in when all seats are paid? Govt asks airlines, raises concerns over unfair practicesThe Indian consumer affairs ministry has expressed concerns over unfair trade practices by airlines and online travel aggregators. These pr...
- Number of consumer cases disposed in 2022 exceeds total cases filed last year: GovtIn 2022, the total number of cases filed stood at 1,73,457 while the cases disposed of stood at 1,82,248 last year. From July 2022, there h...
- Grievance redressal mechanism of e-commerce players not up to mark: Consumer Affairs SecyAddressing an event organised by the Public Affairs Forum of India (PAFI), Singh said the number of complaints registered on the National C...
- 48% of complaints on National Consumer Helpline against e-commerce players during Jan-Aug"There are huge number of complaints against e-commerce players," Consumer Affairs Secretary Rohit Kumar Singh told reporters here. The e-c...
- Over 8,700 complaints registered against cab aggregators on service deficiency, says governmentThe Centre on Wednesday informed the Lok Sabha that it has received 8,740 grievances reported against the cab aggregators for deficiency in...
- CCPA seeks RBI intervention on banks delaying refund in case of failed transactionsIn a letter to RBI Deputy Governor M K Jain, the Central Consumer Protection Authority (CCPA) Chief Commissioner Nidhi Khare stated that 2,...
- Complaints against e-commerce companies top list at national consumer helplineThe National Consumer Helpline (NCH), a joint initiative of the consumer affairs department and Indian Institute of Public Administration (...
- E-commerce companies at the receiving end, plaints swell to 49,000For speedy redressal of these complaints, the National Consumer Helpline has partnered with 225 companies under a convergence programme, it...
- E-commerce sites have second highest share of grievances“In some cases, people complain about their reduced and non-payment of salary .There are also cases where callers asked for return of Rs 2....
- National Consumer Helpline receives 12,704 complaints in May; maximum from DelhiThe National Consumer Helpline received 12,704 complaints last month, out of which maximum calls were from Delhi
- Maximum number of consumer complaints against telcos in Q1, Airtel registered maximum complaintsThe NCH received 3,390 consumer complaints related to the telecom sector out of a total of 17,072 complaints in the first quarter this fisc...
- Airtel tops list of companies with max consumer complaintsIndia's largest mobile service provider Bharti Airtel has earned the dubious distinction of being the company facing the largest number of ...
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