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CUSTOMER SATISFACTION INDEX
Infosys shares jump 6%, rally 10% in 3 days as IT stocks shine. More upside ahead?Infosys shares have rallied sharply, rising nearly 10% in three days as investors reassess valuations following a steep AI-driven correctio...- Neuland Laboratories shares rally 7% as profit jumps seven-fold and revenue doubles in Q4Neuland Laboratories shares saw a significant jump following a strong Q4 performance. The company reported a massive increase in profit and...
- Hyundai tops in after-sales customer satisfaction survey: StudyHyundai, the country's second largest car seller, scored the highest 912 points in after-sales customer satisfaction survey, the JD Power 2...
- Telecom companies reject Trai plan to compute call drop ratesTelecom companies have urged the sector regulator to continue with current practice of using network statistics to calculate call drop rate...
- Indian banks low on customer satisfaction: ICSI studyForeign lenders have taken the top three slots on the customer satisfaction rating chart.
- Foreign banks fare better in customer satisfaction: ICSI studyHSBC tops the list of 12 large Indian banks with a customer satisfaction score of 76, with Standard Chartered and Citibank close on its hee...
- Uniphore launches new version of its speech analytics software, auMinaauMina enables contact centers drive critical business goals by analyzing existing speech data to identify trends, predict outcomes and pre...
- Customer happier with original tyres, JK Tyre at top: JD PowerThe overall incidence of problems cited by customers has dropped significantly to 9 per cent in 2015 from 18 per cent in 2010.
- Maruti Suzuki ranked No 1 for the 15th consecutive year in customer service indexMaruti Suzuki India has been ranked No 1 for the 15th consecutive year in the JD Power sales and service satisfaction survey concluded rece...
- Biju Patnaik Airport wins first prizeBiju Patnaik Airport here has won the first prize after being adjudged the best airport in the country, airport sources here said.
- Facebook customer satisfaction in US plummets: ReportIrked by changes to its user interface and privacy issues, customer satisfaction with social network site Facebook has suffered a major dec...
- Large US bank customers more dissatisfied-studySome of the largest US banks ranked very low for retail customer satisfaction, a marketing research company said.
- Indian companies best in terms of employee satisfaction: StudyIndian companies rank top among global peers in employee satisfaction, reflecting their successful business practices, says a study. Top bi...
- ICICI Lombard expects 10% rise in motor insurance businessICICI Lombard General Insurance is expecting 10 % increase in its motor insurance turnover in the current year despite increasing competiti...
- Car buyers' satisfaction with US brands stumblesU.S. car buyers are growing less satisfied with their purchases from domestic automakers while their Asian and European competitors continu...
- US airline customer satisfaction drops lowest since 2001Passengers are more dissatisfied with US airlines' customer service than they have been in years at a time when carriers are charging more ...
- MRF tops TNS' customer satisfaction indexTyre manufacturer MRF has been rated as the most preferred brand for truck and bus tyres in terms of customer satisfaction followed by Ceat...
- Auto defects soar amid price war in ChinaDefects have been found in 77% of locally made cars in China, largely due to a price war forcing manufacturers to cut corners, state press ...
- Values differ for MNCs, Indian cosCompanies across the globe appear to have homed in on customer satisfaction, quality and innovation as the three dominant corporate values,...
- Environment ranks low in Indian corporate valuesThe study was prepared by Ecco International Communications Network, a global PR and communications agency.
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