A 62% rise in BPM deal value belies fears of AI dominancePure-play BPM companies achieved their strongest quarter for annual contract values in early 2026, defying expectations of immediate AI-dri...
Delhi WFH advisory explained: Delhi govt asks private offices, IT firms to adopt 2 days work from home amid fuel-saving pushDelhi WFH advisory explained: Delhi Chief Minister Rekha Gupta has announced a wide-ranging fuel-saving and cost-cutting campaign under “Me...
Uber's India data centre bet; Cyber cover meets AI riskUber will establish its first data centre in India with the Adani Group. This and more in today’s ETtech Top 5.
90% of mature AI adopters cut BPO spends, says Z47-OpenAI reportThe report, The India AI Edge: How India Uses AI, based on OpenAI’s India usage data and a survey of more than 100 CXOs, found that more th...
Who is Muthukrishnan Dhandapani and how did he become Rahul Gandhi's investment advisor?Muthukrishnan Dhandapani, a Chennai-based mutual fund distributor and ex-BJP supporter, went viral on X after revealing that he has been ad...
Tech Mahindra to buy 85% in Canada’s Avant Techno SolutionsTech Mahindra is acquiring an 85% stake in Canadian wealth management firm Avant Techno Solutions for CAD 28 million. This strategic move a...
India to attract major share of EQT's $15.6-billion Asia fund: EQT India headEQT expects India to remain a top capital destination in its new Asia fund, with roughly one-third allocation historically. The firm sees s...
4-member panel with retired judge, ex-IPS officer to probe Nashik TCS caseA Fact Finding Committee has started its inquiry into serious allegations at a TCS office in Nashik. The committee will speak to all partie...
AI firms scout for startup buyouts to boost full-stack tech capabilitiesAI firms are actively acquiring startups to build full-stack capabilities as enterprises move towards large-scale AI deployment. This conso...
Nasscom reaffirms zero tolerance on harassment amid TCS BPO caseThe Indian technology industry takes misconduct and harassment very seriously. Industry body Nasscom stated this in response to allegations...
Who is Nida Khan? HR manager at centre of TCS Nashik probe over harassment, POSH lapsesAn HR manager at a TCS BPO unit in Nashik, Nida Khan, is under scrutiny as a widening investigation into alleged sexual harassment and coer...
New Mountain Capital buys healthcare BPO firm emidsIndia is one of the largest markets for emids through its operations in Bengaluru and Hyderabad offices.
- Khazanah emerges top bidder for Ruias-owned BPO firm Aegis Global
Khazanah is said to have emerged as a ‘serious bidder’ for the BPO firm which employs more than 60,000 people and has revenues of nearly $1...
- Mphasis Q2 net down 17 pc at Rs 219.29 crore
IT and BPO firm Mphasis today posted about 17 per cent decline in its net profit at Rs 219.29 crore for the second quarter (Q2) ended April...
- Firstsource to focus on Organic growth
Pure-play BPO firm Firstsource Solutions plans to focus on organic growth and expand its existing platforms, with acquisitions not a priori...
Offshore-only BPO model won't work: Firstsource MDMatthew Vallance, CEO & MD, Firstsource in an interview with ET said the way forward for the BPO firm is to focus on its areas of specialis...
- BPO firms eye next-gen growth
Global deal pipelines are slowly warming up. But there are also worries on account of the European debt crisis.