Motilal Oswal Financial Services has deployed Zoho's unified enterprise platform across its operations. This initiative aims to unify custo...

At Global Fintech Fest 2026, PhonePe founder‑CEO Sameer Nigam framed the company’s first ten years as the construction of India’s financial...

Mahindra Finance and Sarvam are deploying voice AI agents across India. These agents have completed over one crore calls in twelve Indian l...

PhonePe has shared its ambitious ten-year strategy aimed at transforming India's digital landscape and promoting financial inclusion. By el...

Founded in 2023 by Siddharth Tripathi, Kali Charan Vemuru and Utkarsh Shukla, the startup counts Policybazaar, CRED, Flipkart, Groww and Pr...

Founded by Suman Gandham and Vikash Srivastava, Vobiz is betting that the rise of AI voice agents will require a telecom layer built for ma...

Over the next year, Fireflies plans to add more than a dozen capabilities beyond meetings, according to Ramineni.

Founded by Omkar Pandharkame, Otto offers a new approach to sales support. It automates traditional CRM tasks with an intelligence-driven s...

With this, Slackbot can now summarise meetings, trigger follow-up actions, and operate independently with minimal input. The integration po...

Most business decisions are shaped in conversations, yet these moments often disappear without a trace. Conversational AI is changing that ...

Zoho has introduced a major update to its note-taking application, Zoho Notebook, adding advanced artificial intelligence (AI) features und...

The acquisition marks a major milestone for Conversive, positioning it as the first omnichannel and multimodal engagement platform, the Pun...

The investment will be made within seven days of the agreement and LTIMindtree USA Inc., would be entitled to acquire convertible instrumen...

The launch constitutes a ‘monumental leap’, it said, adding that BharatGPT was ‘meticulously tailored’ for Indians.

As part of the partnership, Tech Mahindra and Yellow.ai will work towards developing next-gen conversational-AI solutions to elevate omnich...

Although it has become commonplace in larger companies, the proliferation of CRM (Customer Relationship Management) tools into the SME fold...

Most features are available immediately on the Enterprise and Ultimate editions of Zoho CRM, while some features are being rolled out to cu...