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VOICE AI CRM
Otto launches voice AI CRM, letting field sales reps update seals with a phone callNew platform replaces post-visit data entry with a two-minute conversation, automatically handling CRM updates, follow-ups, and manager rep...- Fireflies brings AI voice dictation to email, Slack, documents and prompts across the workdayFireflies.ai has introduced a voice dictation feature called Fireflies Talk that allows users to speak instead of type across several appli...
- AI-powered digital accessibility: Combining automation with human expertiseAs digital experiences expand across websites, documents, videos, and multiple languages, accessibility can no longer remain a one-time com...
- Motilal Oswal deploys Zoho platform across 10,000 users and 15 business verticalsMotilal Oswal Financial Services has deployed Zoho's unified enterprise platform across its operations. This initiative aims to unify custo...
- “Whether we leave anyone behind”: Sameer Nigam’s blueprint for PhonePe’s second decadeAt Global Fintech Fest 2026, PhonePe founder‑CEO Sameer Nigam framed the company’s first ten years as the construction of India’s financial...
- GFF 2026: Mahindra Finance scales Sarvam voice AI partnership to 1 crore calls across 12 languagesMahindra Finance and Sarvam are deploying voice AI agents across India. These agents have completed over one crore calls in twelve Indian l...
- PhonePe's Sameer Nigam unveils vision for next decade of financial inclusion at GFF 2026PhonePe has shared its ambitious ten-year strategy aimed at transforming India's digital landscape and promoting financial inclusion. By el...
- Ringg AI raises $10 million in funding from Peak XV Partners, othersFounded in 2023 by Siddharth Tripathi, Kali Charan Vemuru and Utkarsh Shukla, the startup counts Policybazaar, CRED, Flipkart, Groww and Pr...
- From 100,000 calls a month to 5 million a day: Inside Vobiz’s AI telephony betFounded by Suman Gandham and Vikash Srivastava, Vobiz is betting that the rise of AI voice agents will require a telecom layer built for ma...
- Fireflies CEO Krish Ramineni wants to turn its AI notetaker into an ‘action-taker’Over the next year, Fireflies plans to add more than a dozen capabilities beyond meetings, according to Ramineni.
- Otto secures $500,000 to build AI chief of staff for salesFounded by Omkar Pandharkame, Otto offers a new approach to sales support. It automates traditional CRM tasks with an intelligence-driven s...
- Slack upgrades Slackbot with 30 new features; embeds Salesforce CRMWith this, Slackbot can now summarise meetings, trigger follow-up actions, and operate independently with minimal input. The integration po...
- Sales reps miss critical buyer moments. This AI catches them allMost business decisions are shaped in conversations, yet these moments often disappear without a trace. Conversational AI is changing that ...
- Zoho Notebook introduces advanced AI features for students and businessesZoho has introduced a major update to its note-taking application, Zoho Notebook, adding advanced artificial intelligence (AI) features und...
- Conversive acquires VoxGenie to offer multimodal Voice AI engagementThe acquisition marks a major milestone for Conversive, positioning it as the first omnichannel and multimodal engagement platform, the Pun...
- LTIMindtree to invest $6 million in Voicing. AI startupThe investment will be made within seven days of the agreement and LTIMindtree USA Inc., would be entitled to acquire convertible instrumen...
- CoRover.ai officially launches BharatGPT in partnership with Google CloudThe launch constitutes a ‘monumental leap’, it said, adding that BharatGPT was ‘meticulously tailored’ for Indians.
- Tech Mahindra partners with Yellow.ai to bolster enterprise customer experiences with conversational AIAs part of the partnership, Tech Mahindra and Yellow.ai will work towards developing next-gen conversational-AI solutions to elevate omnich...
- CRM Software: A guide to how SMEs can boost its customer relationsAlthough it has become commonplace in larger companies, the proliferation of CRM (Customer Relationship Management) tools into the SME fold...
- Zoho CRM introduces first conversational AI for sales teams Zia VoiceMost features are available immediately on the Enterprise and Ultimate editions of Zoho CRM, while some features are being rolled out to cu...
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