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TRAIN PASSENGER COMPLAINT
'No water in train toilets': Railways told to pay Rs 15,000 to passenger travelling from Bengaluru to ShivamoggaA consumer commission in Shivamogga has directed South Western Railway to refund Rs 1,000 with 6% annual interest and pay Rs 15,000 in comp...
Forgot your charger, shoes or laptop on a train? Delhi RPF gets 54% more calls from passengers in 2026; check how to recover lost itemsThe Delhi division of the Railway Protection Force (RPF) received 12,232 calls about belongings lost or left behind on trains and at railwa...
Bengaluru Metro Shocker: ‘I caught him red-handed’: Woman alleges fellow passenger secretly recorded her on metro, FIR filedSowpika took a stand against a man suspected of secretly recording her while traveling on a Bengaluru Metro train. She captured her emotion...
Getting food on train? Surprise checks on train meals & station food counters to get stricter; how IRCTC plans to catch vendors violating hygiene rulesIndian Railways is strengthening food safety and hygiene checks after repeated passenger complaints, with IRCTC partnering with the Quality...
Railways may fine you Rs 1,000 or imprison you for up to six months for playing loud music or videos on trains; awareness drive plannedRailway authorities plan to raise awareness regarding noise caused by mobile phones in trains and stations. Announcements will inform passe...
Ahmedabad to become a key Vande Bharat maintenance centre: Rs 307 crore hub to handle everything from coach repairs to traction motorsAhmedabad is set to get a Rs 307 crore Vande Bharat train maintenance hub at Sabarmati, enabling major repairs and scheduled overhauls to b...
Train passengers take note: 5 superfast trains, including 2 Vande Bharat Express services, get AI-based cleaning checks & a 2-hour complaint resolution targetNortheast Frontier Railway (NFR) has introduced technology-driven on-board services in five superfast trains to improve cleanliness, hygien...
Passenger's earbud tip gets stuck inside ear on moving train; what Indian Railways did next left him pleasantly surprisedA passenger travelling on the Kaveri Express received medical assistance after a wireless earbud’s silicone tip got stuck in their ear duri...
Rs 5,000 fine for talking or watching on speaker mode! Railway passengers could land in trouble for playing reels, films or cartoons loudly or making phone calls on trainsRailways has warned passengers against playing music, watching videos or making loud phone calls using speaker mode on trains and railway p...
Kolkata Rajdhani Express introduces floral comforters instead of blankets, Howrah-New Delhi train’s First AC passengers get festive upgrade ahead of Durga PujaHowrah-New Delhi train floral comforter: Eastern Railway has replaced standard blankets with floral comforters in First AC of Howrah-New De...
Railways plans to step up cleanliness checks on 11 long-distance trainsRailway authorities are implementing a plan to enhance monitoring of cleanliness on long-distance trains. Eleven specific trains have been ...
‘You made Indian Railways as Blinkit’: Passenger in urgent need of diapers is stunned by RailMadad’s 10-minute response; internet reactsA passenger travelling with his six-month-old baby praised Indian Railways after his request for diapers was reportedly addressed within 10...
SC orders enhanced beat patrolling in Delhi, verification of public transport vehicles' driversThe Supreme Court has mandated enhanced beat patrolling in Delhi, particularly near educational institutions. It emphasized strict verifica...
Railways targets 11 trains with 40+ hour journeys: Passengers may soon see a big change in how coaches are cleaned en routeThe Railway Board has selected 11 long-distance trains with journeys exceeding 40 hours for enhanced cleanliness and service monitoring. Th...
NCW calls for driver verification, SOS buttons, route alerts to ensure women's safetyThe National Commission for Women has recommended enhanced safety measures for women using app-based transport services. Guidelines include...
Bengaluru man returns from late-night movie to find home ransacked, gets attacked by two burglars who flee with gold and silver jewelleryBengaluru news: A 31-year-old man returned home late to find his house ransacked and two intruders inside. The intruders attacked him with ...
Man couldn't get his Rs 170 back after stopping milk delivery; court orders dairy to pay nearly 15x the amountA Delhi consumer commission has ordered Sanjeevani Dairy Farms to refund Rs 170 retained in a customer's milk delivery app wallet after he ...
Railway passengers looted at gunpoint for 75 minutes on train, TTE and coach attendant were missing; NCDRC orders Rs 20,000 compensationIn what can be termed as a shocking theft, armed robbers boarded train number 5610 in 2004 and looted for about 1 hour 15 minutes then pull...
Passenger urinates inside crowded train coach, internet is furious; Railway Seva responds after disturbing incident caught on cameraA viral video allegedly showing a man urinating inside a crowded train coach has sparked outrage online, with passengers seen confronting h...
Remove 43 TASMAC liquor shops near railway stations & tracks: Railway flags drinking, trespassing and safety risks across Tamil NaduSouthern Railway has asked the Tamil Nadu government to relocate 43 TASMAC liquor outlets near railway stations and tracks in Chennai and n...