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THE NATIONAL CONSUMER HELPLINE
FirstCry ordered to pay Rs 50,000 compensation to customer for tagging him 'fraud' after he cancelled tricycle orderA consumer commission has ordered FirstCry to pay Rs 50,000 compensation. The online retailer cancelled a customer's order without reason. ...- Lok Adalat in Noida on May 9: Settle traffic challans & cases quickly; here’s howA Lok Adalat will be held at Surajpur Court in Noida on May 9, 2026. This event offers a chance to quickly settle pending UP police traffic...
- How a Rs 20 electricity bill payment by an SBI customer led to the bank paying Rs 2.2 lakh in compensationA State Bank of India customer was defrauded of ₹1.99 lakh after attempting a ₹20 electricity bill payment. The National Consumer Disputes ...
- A loan you never took; How PAN fraud is wrecking credit scores in India and what you should do to protect yourselfIndians are facing a new threat: PAN-based loan fraud. Criminals are using stolen PAN details to take out loans without consent. This is da...
- Counterfeit goods, expiry tampering a 'very huge problem', says Consumer Affairs SecretaryCounterfeit products and altered expiry dates present a significant challenge. Consumer Affairs Secretary Nidhi Khare highlighted the ongoi...
- National Consumer Helpline ends 2025 with Rs 45 crore recovered for citizensThe National Consumer Helpline has achieved significant success in 2025. It resolved over 67,000 consumer grievances, recovering Rs 45 cror...
- Govt enables GST grievance redressal on National Consumer HelplineThe Consumer Affairs Ministry will activate a special section on the INGRAM portal. This will address consumer questions and complaints abo...
- Govt launches AI-enabled helpline, ecommerce safety measures to boost consumer protectionLeading platforms, including Reliance Retail, Tata Sons and Zomato adopted a safety pledge as the government rolled out new consumer protec...
- 18,890 complaints received against Ola, Uber on National Consumer Helpline since 2017: Govt441 grievances have been received on PG (Public Grievance) portal and 18,890 complaints received on National Consumer Helpline from January...
- ChatGPT may soon help consumers file complaintsChatGPT, developed by US-based OpenAI, is a chatbot that leverages artificial intelligence to offer answers to complex queries in a convers...
- Goyal launches right to repair portal & new premise of National Consumer HelplineAmong others, he also suggested clubbing of similar or connected matters, granting at least limited financial autonomy to the consumer comm...
- 48% of complaints on National Consumer Helpline against e-commerce players during Jan-Aug"There are huge number of complaints against e-commerce players," Consumer Affairs Secretary Rohit Kumar Singh told reporters here. The e-c...
- Hotels, Restaurants cannot deny entry or service based on service chargeIf any consumer finds that a hotel or restaurant is levying service charge in violation to the guidelines, a consumer may make a request to...
- Consumer grievances: Refunds, non-delivery top complaints against etailersRefunds seemed to be especially a problem for air passengers who cancelled their tickets and call drops were the most common gripe of mobil...
- Complaints against e-commerce companies top list at national consumer helplineThe National Consumer Helpline (NCH), a joint initiative of the consumer affairs department and Indian Institute of Public Administration (...
- E-commerce companies at the receiving end, plaints swell to 49,000For speedy redressal of these complaints, the National Consumer Helpline has partnered with 225 companies under a convergence programme, it...
- Government to strengthen National Consumer Helpline: Ram Vilas PaswanA committee under the chairmanship of Minister of State for Consumer Affairs C R Chaudhary will consider mechanism for setting up four regi...
- How and where to file investor, consumer complaintsIf you are upset over a faulty product, mis-selling, fraud or deficiency in service, here's how you may redress your grievance.
- National Consumer Helpline receives 12,704 complaints in May; maximum from DelhiThe National Consumer Helpline received 12,704 complaints last month, out of which maximum calls were from Delhi
- Consumer helpline gets firms to lend an earThe National Consumer Helpline has roped in 200 companies to resolve complaints under its initiative called the “convergence system”, which...
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