India's Railway Minister announced 136 operational Vande Bharat trains. These trains boast advanced safety systems and passenger comforts. ...

The objective of the pre-feasibility study is to assess the development and monetization of a mass transit system between Mathura and Vrind...

The 'Rail Madad' app allows passengers to lodge complaints through mobile app/web platform and enables them to check real-time feedback on ...

Twenty-two stations would be developed into world-class facilities and 963 stations will be equipped with CCTV cameras by the end of 2018.

The audit of trains, under Project Swarn (Gold), would be done on the basis of nine parameters by a third party agency, mostly the Quality ...

The coaches will also have mobile charging points and reading lights for each passenger along with easy upper berth climbing arrangement af...

All-out efforts will be made to keep the tracks clean as well as part of the government's ongoing cleanliness campaign, said a senior railw...

From the passengers' feedback, popular trains will also be audited for on-board housekeeping services, linen quality, toilet condition, dis...

After receiving 1,000 tweets and 200 complaints, IR has been contemplating new features to allow passengers to connect with senior rail man...

The station at Bilaspur in Chhattisgarh was third among the 75 A1-category railway stations followed by Solapur and Mumbai Central.

Public Accounts Committee today visited New Delhi and Old Delhi railway stations as part of its exercise to give report on Railways to Parl...

In an effort to further improve services, the Delhi Metro Rail Corporation (DMRC) will be conducting a customer satisfaction survey between...

"The feedback service is in line with the emphasis given by Suresh Prabhu on the best connect between railway administration and railway us...

Prabhu is unlikely to announce many rail projects despite demands from states as several unfinished works are already languishing due to la...

"There are about 2.5 cr passengers travelling on trains daily & my endeavour would be to see that if there could be even 5% improvement," s...

According to sources, better passenger amenities and strengthening of safety and security in trains are likely to be focus of Railway Minis...

Service will be on select trains to facilitate passengers to contact onboard staff through SMS or phone call for complaints related to clea...