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OMNICHANNEL SHOPPING
Dell revives XPS as component costs surge; consumer business head on brand equity, pricing strategy and India pushDell Technologies is bringing back its recognizable XPS consumer PC brand after a brief hiatus. The company is also expanding its omnichann...29 Jul, 2026, 01.27 PM IST- Ex-Myntra chief Nandita Sinha named Swiggy Instamart CEO; Amitesh Jha exitsSinha joins at a time when Instamart has been losing market share even as it attempts to contain its mounting losses. A Flipkart group vete...28 Jul, 2026, 09.03 PM IST
- Offline Zinda Hai: Why retailers are betting big on outletsIndia's largest retailers are opening thousands of new physical stores across the nation. This expansion targets emerging consumer markets ...24 Jul, 2026, 01.30 PM IST
- Reliance launches AJIO Beauty to capture India's booming marketReliance Retail has launched AJIO Beauty, expanding its beauty business. This move integrates cosmetics and personal care onto its fashion ...22 Jul, 2026, 04.13 PM IST
- IKEA expands Delhi footprint with second city store in Saket, deepens NCR growth strategyIKEA India is opening its second city store in Delhi at DLF Avenue, Saket. This new store will offer nearly three thousand products for cus...21 Jul, 2026, 05.05 PM IST
- Reliance Retail's Tira brings K-beauty brand Dr. Melaxin to IndiaReliance Retail's Tira platform has exclusively launched Dr. Melaxin in India. This South Korean dermo-cosmetic brand offers science-backed...21 Jul, 2026, 04.57 PM IST
- How Nestasia grew into a Rs 177-crore brand and set its sights on the next big leapFrom leaving corporate careers to building a Rs 177-crore omnichannel brand, Nestasia’s journey reflects the rise of India’s new-age home a...16 Jul, 2026, 10.26 AM IST
- Pick n Pay launches AI grocery shopping assistant in South AfricaSouth African retailer Pick n Pay has launched an AI-powered shopping assistant named "Penny" to simplify grocery ordering. Customers can n...02 Jul, 2026, 10.37 PM IST
- The future of Indian retail is AI and omnichannel: A preview from ET Soonicorns Summit 2025From AI-powered customer engagement to real-time inventory orchestration and dynamic pricing models, this personalisation-focused omnichann...10 Sep, 2025, 01.25 PM IST
- The future of Indian retail is AI and omnichannel: A preview from ET Soonicorns Summit 2025From AI-powered customer engagement to real-time inventory orchestration and dynamic pricing models, this personalisation-focused omnichann...10 Sep, 2025, 09.43 AM IST
- Meta unveils AI-driven ad tools to enhance sales for e-commerce and retail brandsMeta’s omnichannel ads reduce CPA by 15% and increase ROAS by 12%, retail brands like Taneira see higher in-store traffic with omnichannel ...04 Apr, 2025, 03.45 PM IST
- E-commerce didn’t kill brick-and-mortar stores, but created a balance with omnichannel: ShopClues’ GhaiSpeaking from her experience at ShopClues, which was founded in 2011 and became one of the earliest unicorns in India, Ghai said that back ...04 Apr, 2022, 04.16 PM IST
- Shoppers Stop collaborates with Accenture for digital commerce transformationSameer Amte, a managing director at Accenture, who leads its retail practice in India, said, "We are combining our deep retail experience w...07 Sep, 2021, 03.35 PM IST
- Payment Reconciliation For E-Commerce:Be smart, Save costs, Save time!24 Dec, 2020, 12.50 PM IST
- Payment Reconciliation For E-Commerce:Be smart, Save costs, Save time!22 Dec, 2020, 07.00 PM IST
- COVID-19: Retail sales recovery period for India might kick-start from May, says reportThe short-term impact of the coronavirus pandemic on retailers in the country will be severe, but retail sales recovery period for India is...02 Apr, 2020, 04.08 PM IST
- Winning edge for brands: How to provide exemplary customer experiencesMost customers today are looking at the 4Cs-Convenience, Comfort, Customization, and Credibility, which is at the core of their buying beha...30 Aug, 2018, 12.02 PM IST
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