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MULTILINGUAL BOTS
BLS International introduces AI-Powered VoiceBot service to support visa applicantsBLS International has introduced an AI VoiceBot for Spain-Ireland visa applicants. This new service operates around the clock, providing in...23 Feb, 2026, 02.32 PM IST- THV launches its AI-powered hotel management system, Hotel Superhero, as a SaaS offering for independent hotelsTreebo Hospitality Ventures has launched Hotel Superhero, an AI-powered, voice-and-chat based hotel management system for independent hotel...01 Oct, 2025, 12.04 PM IST
- Voice AI moves beyond scripts as Indian firms tap multilingual botsAI-powered voice assistants are transforming customer interactions across India, handling queries in multiple languages with unprecedented ...03 Sep, 2025, 11.39 AM IST
- Conversive acquires VoxGenie to offer multimodal Voice AI engagementThe acquisition marks a major milestone for Conversive, positioning it as the first omnichannel and multimodal engagement platform, the Pun...17 Jul, 2025, 06.25 PM IST
- Krutrim eyes AI growth with BharatSah’AI’yak acquisitionOla’s AI unit, Krutrim, has acquired BharatSah’AI’yak from consultancy firm Samagra to boost its role in government digital initiatives. Th...20 Jun, 2025, 06.10 PM IST
- A(I) rich harvest: Big Tech, startups arming farmers with real-time insights to boost yields, sustainabilityThe farm sector is battling productivity and sustainability challenges with unpredictable climate changes thrown in. AI is lending farmers ...17 Apr, 2025, 10.11 PM IST
- Grok 3 AI launch: All you need to knowGrok 3, a competitor of ChatGPT, is intended to go live at 8 PM Pacific Time on Monday (0400 GMT on Tuesday). The chatbot was trained on sy...18 Feb, 2025, 09.41 AM IST
- BharatGPT-maker CoRover ties up with ChangeInkk to launch AI-driven help desk for learning disabilitiesBharatGPT-maker CoRover and non-profit organisation ChangeInkk are partnering to launch AskPurpleFlame, a multilingual AI-driven help desk ...08 Oct, 2024, 08.03 PM IST
- Fellow writers, ChatGPT is here to assist you, not replace you: Here’s howGenerative AI tools such as ChatGPT can aid writers by assisting in idea generation, making keyword searches easier, proofreading and editi...21 Apr, 2023, 11.45 AM IST
- Backed by tech, consumer interaction with brands and purchases will see significant changes in 2023Over the next few years, we can expect to see a shift from live-agent assisted voice to AI-driven voice responses on IVRs in customer suppo...29 Dec, 2022, 12.09 PM IST
- Contact Centre Automation: The Winning Strategy for 202213 Jan, 2022, 05.25 PM IST
- View: Why use muscle? Big data can collect debt without harassmentBy training the algorithms to mine the data, the big data analytics can now predict which customers will most likely resume paying after mi...19 Apr, 2021, 08.05 AM IST
- Australian AI agency Versa forms JV with Mogae to enter IndiaVersa India will focus on creating conversational experiences that will help streamline customer experiences12 Nov, 2020, 09.34 AM IST
- Axis Bank Q2 takeaways: Provisions drop sharply, asset quality improvesThe key driver of fee income growth was retail fees, which grew 82 per cent QoQ and constituted 62 per cent of the bank’s total fee income.28 Oct, 2020, 07.51 PM IST
- Yellow Messenger raises $20 million Series B from Lightspeed Venture PartnersYellow Messenger will use the funds to expand globally and strengthen its multi-lingual voice bot platform.16 Apr, 2020, 06.47 PM IST
- 100 million reasons why startups need to speak local lingoDigital payment companies, banks and consumer internet startups are all starting to offer regional languages to connect better with consume...23 Jul, 2019, 08.53 AM IST
- Ratan Tata backed startup, Niki.ai, reports 430% revenue growthThe startup, backed by Ratan Tata, Unilazer Ventures and SAP.iO, among others, said that this translated into a 56% month-on-month growth i...09 May, 2018, 01.51 PM IST
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