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HEAD OF BUSINESS PROCESS MANAGEMENT SERVICES
Scaling growth and risk: Why managed services are now mission-critical for India IncThe question should no longer be about whether to adopt managed services but about how to use and leverage them to transform functions.- The next big money game is here. Everyone wants a seat at the tableIndia's wealth management scene is experiencing a remarkable transformation. With the rapid rise of affluent households, there’s a surge in...
- TCS partners with Anthropic to deploy Claude across enterprise operations at scaleTCS and Anthropic have partnered to deploy Claude across enterprise operations, from software engineering to customer service, signalling a...
- Motilal Oswal shares jump 5% after UBS initiates coverage with 'Buy', sets Rs 1,150 targetShares of Motilal Oswal Financial Services rose sharply on Friday after UBS initiated coverage with a 'Buy' rating and Rs 1,150 target pric...
- Payoneer India Cross-Border Excellence Awards 2026 launched to recognise the country’s leading cross-border businessesPayoneer and The Economic Times have launched the Payoneer India Cross-Border Excellence Awards 2026. These awards will celebrate Indian bu...
- If AI agents can act on their own, who is responsible for their actions?Microsoft CEO Satya Nadella believes businesses should begin treating AI agents more like employees, complete with identities, permissions,...
- Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...
- Rivvun AI raises $7.55 million led by Sitara Capital, 3one4 CapitalRivvun AI, a Seattle and Pune-based startup, has secured $7.55 million in funding led by Sitara Capital and 3one4 Capital. The company leve...
- KIADB to digitise land management process in 100 days, says minister PatilKarnataka's Industries Minister M B Patil announced a 100-day deadline for digitizing the entire land management and plot allotment process...
- Tourism and hotel sector stocks: Time for a correction in business? Are analysts getting it wrong? 15 stocks from the ecosystemThe Indian hotel and tourism ecosystem has benefitted from the post-Covid travel urge. Occupancies were high, room rates firm, supply is, i...
- Meta launches business agent AI to automate customer service, sales and business operationsMeta has unveiled Meta Business Agent, an AI-powered assistant designed to help businesses automate customer support, sales, scheduling and...
- ‘Outcome-based’ contracts risk revenue growth for tech firmsThe increasing adoption of AI is driving Indian IT firms and clients towards outcome-based contracts. While this shift aims to improve clie...
- BP names heads for two main businesses after revampBP is reorganising its business into two core units, upstream and downstream. Gordon Birrell will lead the upstream operations, while Richa...
- India a major growth market for Celonis, says senior execThe Germany-based company said it already serves 260 global capability centres (GCCs) in India, counting companies such as Mercedes-Benz, H...
- TCS forms business unit to help MNCs set up GCCsTata Consultancy Services has launched a new business unit, Global Value & Innovation Centres, to assist enterprises in establishing and ma...
- Zee appoints Tejkarran Singh Bajaj as Zee5 India business headZee Entertainment Enterprises Ltd (ZEEL) has appointed Tejkarran Singh Bajaj as Business Head for Zee5 India to bolster its digital busines...
- TCS signs multi-million euro AI deal with Canada LifeUnder the partnership, TCS will use its artificial intelligence and digital capabilities to manage and modernise Canada Life's data centres...
- Citi leverages AI to transform payments, boost efficiency and enhance cross-border transactionsCiti is leveraging AI to revolutionize its payments business, enhancing developer efficiency by up to 40% and streamlining complex cross-bo...
- Hiring manager kept waiting but candidate never showed up for interview: Later, HR reveals shocking reason behind his absenceA hiring manager shared on Reddit how an interview candidate was mistakenly labelled a no-show after failing to join a scheduled virtual in...
- A 62% rise in BPM deal value belies fears of AI dominancePure-play BPM companies achieved their strongest quarter for annual contract values in early 2026, defying expectations of immediate AI-dri...
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