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DIGITAL CUSTOMER EXPERIENCE
Psychology says women who return clothes often after ordering online aren't indecisive or always making impulsive decisions: What this shopping habit really means?Psychology says women who return clothes often after ordering online aren't simply making random decisions. Research suggests this habit ca...- The operations network behind Amazon's play to become India's everyday storeAmazon is reshaping India's quick-commerce sector through significant investments in foundational infrastructure rather than merely focusin...
- Father's Day 2026: Thoughtful gift ideas to celebrate dads with meaningful surprisesFather's Day 2026: Father's Day 2026 arrives on Sunday, June 21. This occasion is ideal for showing dads love with personalized keepsakes, ...
- TSC India announces expansion into hotels and visa servicesJalandhar-based TSC India Ltd has expanded its travel services platform by entering the hotels and visa segments. The company acquired GITH...
- Indian exporters look beyond US, UK amid global uncertainties: PayPal's Abid MurshedIndian MSMEs are shifting focus from initial sales to sustainable global growth, facing challenges in operational realities and cost compet...
- India’s MSMEs are no longer digitising for compliance alone: Tally’s Tejas GoenkaAs MSMEs accelerate their digital transformation journey, technology is becoming central to growth, efficiency, and resilience. Tejas Goenk...
- CarTrade Tech shares surge 12% in two days after launching new used-car platformCarTrade Tech shares rallied after the company launched CarTrade Used Auto, a new platform targeting India’s fragmented used-car market. In...
- BigBasket CEO Hari Menon steps down; Amazon veteran Amit Nanda takes overBigBasket CEO Amit Nanda: Tata-owned BigBasket founder Hari Menon has stepped down from the CEO role at the e-grocery firm, the company ann...
- Self-driving tech supplier Mobileye plans US robotaxi service next yearMobileye will launch its own robotaxi service in the United States next year. The company plans to deploy about 100 robotaxis in a major US...
- Adani Ports to invest up to $100 million with Kaleris to accelerate terminal automationAdani Ports is partnering with Kaleris to deploy AI-powered systems across its container terminals. This expansion aims to significantly in...
- India's industrial moment: How AVEVA is turning data into the new competitive edgeIndian industries are investing heavily in digital transformation but face challenges in using their data. AVEVA's industrial intelligence ...
- ET Most Innovative AI Product Awards 2026: Recognising the AI innovations driving business transformationAs artificial intelligence becomes central to how organisations operate, compete, and grow, businesses are increasingly looking for solutio...
- Google's biggest search overhaul in 25 years will make queries longer, smarter, and more interactive.Google is redesigning its iconic search bar for the first time in 25 years as AI transforms how people find information online. Powered by ...
- In most aggressive phase of India expansion; here for long-term market wins: Amazon India headAmazon is in its most aggressive expansion phase in India, with plans to invest $35 billion by 2030 on top of the $40 billion already commi...
- Tata Play loss widens to Rs 551 crore in FY26 as customers migrate to streaming, DD Free DishTata Play faced a wider net loss and lower revenue in the 2025-26 financial year. Customers are moving away from DTH services to free platf...
- UAE launches major digital upgrade for students and universitiesThe UAE's Ministry of Higher Education is launching a major digital overhaul, consolidating 38 services into 18 streamlined offerings and b...
- Autodesk revamps self-serve store for next generation of creators and buildersThis digital-first approach simplifies discovery, purchase, and management of Autodesk solutions, reflecting India's growing digital econom...
- Visa plugs its payment network into ChatGPT letting AI agents shop, pay for usersIt is not OpenAI's first attempt at e-commerce. The company late last year announced Instant Checkout, which allowed ChatGPT to scour the i...
- Weis Markets rolls out Instacart's AI-powered caper carts to reinvent in-store shoppingWeis Markets has partnered with Instacart to launch AI-powered Caper Carts, bringing smart shopping cart technology to select grocery store...
- BFSI’s new trust economy: Why privacy is the quietest driver of growthWith India's DPDP framework taking shape, forward-looking financial institutions are turning privacy into a competitive advantage with supp...
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