AI chatbot's BMW buy-back offer sparks questions over accountability in automated customer interactionsA customer's attempt to sell his BMW back to a dealership turned into a lesson in AI accountability when an artificial intelligence chatbot...
12 Jun, 2026, 04.46 PM IST
Air India says 96% of Ahmedabad crash victims' families have received interim compensationAir India is nearing completion of compensation for AI171 crash victims. Most families have received interim aid, with final payouts underw...
11 Jun, 2026, 04.28 PM IST
Air India's long history as it continues to face fallout from deadly crashInvestigators will delay the final report on the deadly Air India Boeing 787 crash. The analysis of the plane's engines requires more time....
11 Jun, 2026, 11.07 AM IST
IndiGo says it is monitoring Middle East situation, assures passengers on safetyIndiGo has issued a travel advisory for passengers flying to and from the Middle East, assuring them of its commitment to safety amidst evo...
11 Jun, 2026, 10.45 AM IST
AirAsia ordered to pay Rs 90,750 after flight delay damages Kerala man's plantA farmer's hybrid jackfruit sapling was damaged due to a significant flight delay by AirAsia, leading to a missed connection. The consumer ...
11 Jun, 2026, 10.21 AM IST
Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...
11 Jun, 2026, 06.00 AM IST
Meta launches business agent AI to automate customer service, sales and business operationsMeta has unveiled Meta Business Agent, an AI-powered assistant designed to help businesses automate customer support, sales, scheduling and...
10 Jun, 2026, 11.07 AM IST
IndiGo shares in focus as ATF prices rise 10% as fuel retailers launch 3-year price stabilisation schemeIndiGo shares are in focus after state-run fuel retailers raised aviation turbine fuel prices by around 10% while introducing a three-year ...
10 Jun, 2026, 08.50 AM IST
Air India opens booking for flights under hub-and-spoke model; services to begin from Varanasi on June 25Air India has launched its 'Easy Connect' flights, a new hub-and-spoke travel model. The first flight departs from Varanasi on June 25. Pas...
09 Jun, 2026, 11.03 PM IST
Emirates to offer incentives, safety assurances as Iran war hits travelEmirates plans incentives beyond lower fares to attract passengers concerned about the Iran war. The airline prioritizes reliability and cu...
09 Jun, 2026, 08.53 PM IST
Air India Express defers Noida Airport launch, exits Hindon amid cost-cuttingAir India Express has indefinitely postponed its operations from Noida International Airport. This reduces the number of airlines launching...
09 Jun, 2026, 03.03 PM IST
Air India, Thai Airways to enter into codeshare agreement this year, expand travel options for travellersAir India and Thai Airways are set to launch a codeshare agreement. This partnership will offer more travel choices for passengers flying b...
08 Jun, 2026, 07.15 PM IST
Global airlines slash 2026 profit forecast on fuel shock from Iran warThe global airline industry has significantly lowered its 2026 profit forecast due to rising fuel costs and disruptions from the Iran war. ...
07 Jun, 2026, 07.06 PM IST
IndiGo suspends Kuwait flights until further notice due to airspace closureIndiGo has suspended all flights to and from Kuwait indefinitely due to the ongoing closure of Kuwaiti airspace. The airline is closely mon...
06 Jun, 2026, 10.36 AM IST
Air India, Riyadh Air sign agreement to expand premium travel options between India, Saudi ArabiaIndia's leading global airline, Air India, and Saudi Arabia's new national carrier, Riyadh Air, have signed a Memorandum of Understanding (...
05 Jun, 2026, 10.59 PM IST
IndiGo shares snap 3-day rally, fall over 1% as airline suspends flights to 6 countries amid soaring operational costsIndiGo's parent company, InterGlobe Aviation, saw its shares dip as the airline announced temporary flight suspensions to six international...
05 Jun, 2026, 09.25 AM IST
IndiGo to suspend Manchester flights from Aug 31, return one leased Dreamliner amid rising costsIndiGo is pausing flights to and from Manchester starting August 31. This decision stems from prolonged airspace restrictions and increased...
02 Jun, 2026, 10.11 PM IST