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CUSTOMER GRIEVANCES
How digital distribution shifts the balance of power towards the customerThe insurance sector grapples with pressing issues like mis-selling and customer complaints, which hinder the efficacy of policies. However...- Consent managers search for viable revenue model as registration nearsConsent managers are intended to help individuals manage, review and withdraw consent for the processing of their personal data, and they'r...
- Rs 36.4 lakh fraud in Post Office through NSC and term deposit: India Post employees convicted; Madhya Pradesh HC grants relief to depositorsEmployees at the Bina branch of India Post defrauded depositors out of Rs 36.4 lakh through forged documents. The Madhya Pradesh High Court...
- India is addressing Wall Street’s favourite ‘elephant’ in the room to its own advantageThe Indian government has identified 762 potential applications of artificial intelligence across 62 ministries and departments, spanning f...
- 3 Warning Signs Your Supplier Is in DistressSuppliers to multinational corporations are under growing pressure from tariffs, logistics disruptions, compliance demands, and repeated gl...
- Anthropic IPO rocks Indian IT; Why Walmart is in no hurry to list FlipkartAnthropic’s US IPO filing sent Indian IT stocks lower on Tuesday. This and more in today’s ETtech Top 5.
- Research: Navigating the Business Risks of Changing Pro-America SentimentU.S. firms increasingly operate in a marketplace where “Made in USA” is no longer a neutral provenance claim but a charged political signal...
- Rs 435 on Rs 4350: Shangri-La Eros Delhi fined Rs 1 lakh for adding 10% service charge to food bills automatically; CCPA says customers cannot be forced to request its removalCCPA has fined Shangri-La Eros Delhi Rs 1 lakh for automatically adding a 10% service charge to restaurant bills. The regulator rejected th...
- Woman found AC, TV damaged in shifting, 23 items missing; sought Rs 7.75 lakh compensation from movers; gets relief in consumer commissionThe lady claimed that the AC was delivered in broken condition, which is beyond repair and the LED TV was also damaged. When she told this ...
- UPI Payment failed or stuck? When banks must refund your money and pay ₹100 per day in compensationHave you ever faced a situation where a UPI payment was debited from your account but not received by the recipient? Discover the steps to ...
- Gurgaon Electricity Update: New power company, more choice? Eleven Power gets 25-year licence; What it means for 8.3 lakh consumersHaryana Electricity Regulatory Commission has granted a 25-year electricity distribution licence to Eleven Power for Gurgaon, Manesar, Sohn...
- 'Twelve years, 12 questions': Akhilesh Yadav targets Centre on banking problems in IndiaAkhilesh Yadav has posed twelve significant questions to the Centre about the current state of the banking sector. His concerns highlight i...
- Listen to consumer feedback, it helpsIn a move to address mounting criticism, the Election Commission of India has streamlined the electoral roll verification process in Delhi,...
- Zetwerk IPO eyes big returns; Flipkart alumni seek Esop buybackZetwerk’s early investors are poised for big gains as the platform prepares to go public. This and more in today’s ETtech Top 5.
- Google Gmail account dispute: Delhi High Court says commercial email services don't qualify as public functionThe Delhi High Court has dismissed a petition by Janta Live Press Network seeking restoration of its disabled Gmail account, ruling that pr...
- GST reforms 2026: Govt plans faceless, centralised CGST system for 2 lakh multi-jurisdiction taxpayersGST reforms 2026 will move around 2 lakh businesses operating across multiple CGST jurisdictions towards a centralised, faceless tax admini...
- Flipkart customer orders smartphone but receives soap in sealed box: Sept 18 court order directs full refund with interest & compensation for mental harassmentA Delhi consumer commission has held Flipkart guilty of deficiency in service and unfair trade practice after a customer received bars of s...
- IRDAI and the avoidable art of regulatory jaywalkingThe recent policy adjustments by IRDAI have led to a marked decline in investor confidence and value within the insurance industry. The tra...
- Karnataka invites startups to solve citizen service, water challengesThe first call focuses on two areas -- improving citizen-centric services through Praja Seva and addressing urban water challenges through ...
- Railways plans recast of freight wagon operationsBesides addressing commercial concerns, the national transporter also expects to improve the reliability of its network through predictive ...
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