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CUSTOMER EXPERIENCE MANAGEMENT
Which AI products are actually delivering results? The innovations defining enterprise AI in 2026The AI era has moved from potential to proof. In 2026, the products that matter are not the most complex; they are the ones delivering meas...- The Wedding Company raises $2.75 million in seed fundingThe Wedding Company, a tech-driven wedding platform, secured $2.75 million in seed funding to enhance its services and expand its vendor ne...
- Allcargo Logistics expands tech-enabled distribution reachDriven by urbanization and digital commerce, the company is leveraging technology and an expanded nationwide network to improve inventory f...
- WWDC26: Apple brings Siri AI, expands Apple Intelligence, and rolls out broad software updates across devicesApple unveiled its next AI phase at WWDC26 with an upgraded Siri powered by Apple Intelligence, focusing on privacy and cross-app functiona...
- Bengaluru professional says Mumbai's biggest surprise wasn't its weather or traffic, but this everyday experienceA talent acquisition manager's viral LinkedIn post highlights Mumbai's auto-rickshaw drivers' unexpected courtesy. After a driver went out ...
- What happens when expertise stops scaling? The leadership challenge companies can't ignoreMost companies know who their most valuable people are. The bigger question is whether what those people know can scale. As businesses grow...
- Insurance CEOs’ pay now linked to claims and customer grievances: What it means for policyholdersInsurance CEOs’ remuneration will now partly depend on how well they treat policyholders, from settling claims to resolving complaints. A t...
- Incuspaze eyes Rs 100 cr from iKeva buyiKeva has a portfolio of 18 workspace centres covering 500,000 sq ft across Hyderabad and Bengaluru, which it aims to double this fiscal ye...
- Here to win quick commerce, will become market leader in near-term: Samir Kumar, Amazon India chiefAmazon is planning to aggressively expand its 10-minute delivery service, Amazon Now, aiming for market leadership despite moderating quick...
- Room for less: Could short-stay hotels be the next big thing in hospitality?Hourly Hotels: This works on a pay-for-use model where guests pay only for the duration they need a room — typically 3-9 hours. The busines...
- BPO jobs have no future? Woman who started with Rs 25,000-a-month shares 7 lessons that helped her land a job at AmazonHyderabad woman Amazon job: A Hyderabad woman has shared how her first job at a BPO, where she earned Rs 25,000 a month, played a key role ...
- Business Quote of the day by Ray Kroc: ‘No self-respecting salesman makes the same…’ Key sales insight by the man behind transformation of McDonald’sRay Kroc, the man behind McDonald's global success, believed in tailoring pitches. He compared sales to baseball, stating no two clients ar...
- Beyond the room: Why India Inc's luxury hospitality bet is becoming an experience businessIndia's luxury hotels are evolving beyond just rooms. Companies are now creating immersive experiences that blend wellness, food, and cultu...
- The next phase of sales enablement: AI coaching, real-time feedback, and adaptive learningNew AI coaching tools simulate conversations, offering immediate feedback. This frees up managers for strategic tasks. Organizations must m...
- Air India, Riyadh Air sign agreement to expand premium travel options between India, Saudi ArabiaIndia's leading global airline, Air India, and Saudi Arabia's new national carrier, Riyadh Air, have signed a Memorandum of Understanding (...
- The great food delivery reset: How small restaurants are challenging commission-driven delivery modelsIndia's booming food delivery sector faces a growing challenge as independent restaurants question the sustainability of high commission fe...
- Air India, Riyadh Air ink initial pact for codeshare partnershipAir India and Saudi Arabia's Riyadh Air have signed an initial agreement. This partnership will offer seamless travel connections between I...
- Why simplicity wins: Lessons from SmartGaon to enterprise techFrom transforming rural communities through SmartGaon to building next-generation enterprise platforms, Yogesh Sahu’s journey offers a uniq...
- YouTube TV offers massive 50% off deal on Google TV Streamer - Check eligibility, price and deadlineGoogle is offering select YouTube TV Main Plan subscribers a major discount on its flagship Google TV Streamer 4K, cutting the price from $...
- AI talent demand offset flat white-collar hiring in MayIndia's job market showed stability in May. Insurance sector hiring grew significantly. Demand for AI talent remained strong, especially fo...
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