Searched for
CUSTOMER EXPERIENCE IMPROVEMENT
In 1922, a soda-fountain tinkerer built a better spinning blade in a cup, and the blender changed American kitchensThe blender began as a solution for busy soda fountains needing to mix milkshakes quickly. Inventors sought better mixing mechanisms in the...- What enterprises are now demanding from AI, and who is actually meeting the markThe AI market has moved past potential. Enterprises are now evaluating products on a single metric: measurable business impact. The ET Most...
- Rs 200 daily loss to Rs 12 lakh monthly profit: Mumbai man left CA preparation to build food business inspired by his mother’s special dosa recipe. His story is a symbol of passion, persistence, and patienceGanesh Sathe left a stable CA path to pursue his passion for food, launching a benne dosa stall in Thane. Facing initial struggles against ...
- UAE launches major digital upgrade for students and universitiesThe UAE's Ministry of Higher Education is launching a major digital overhaul, consolidating 38 services into 18 streamlined offerings and b...
- The voice taking your McDonald's order may not be human anymoreMcDonald's is testing a new Google-backed AI drive-thru ordering system capable of handling customer conversations, processing orders, and ...
- AB Group reaffirms bet on Voda Idea with ₹4,730 Cr infusionVodafone Idea shareholders approved a ₹4,730-crore investment from the Aditya Birla Group via preferential allotment of warrants, increasin...
- “Fired within 3 hours”: New fast-food worker shares shocking first-day experienceA new fast-food employee's first day ended abruptly after just three hours. The worker was allegedly dismissed for being too slow and makin...
- Weis Markets rolls out Instacart's AI-powered caper carts to reinvent in-store shoppingWeis Markets has partnered with Instacart to launch AI-powered Caper Carts, bringing smart shopping cart technology to select grocery store...
- Airtel to continue its postpaid plan despite backlash over 'slicing'Bharti Airtel has renamed its "Priority postpaid plan" to "Postpaid Fast Lane". The company continues to offer enhanced network service to ...
- Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...
- Airtel expands 5G footprint, rebrands Priority Postpaid as Fast LaneBharti Airtel is expanding its 5G network across northern India, adding over 2,900 new sites. The company has also rebranded its Priority P...
- Customers will feast as Zepto to pour fuel into quick commerce fireZepto’s proposed Rs 9,500 cr ($1 billion) IPO could significantly intensify competition in India’s already crowded quick commerce market. T...
- From AI pilots to enterprise-wide transformation: How scalable AI products are creating real business impactAs enterprise AI adoption accelerates, organisations are placing greater emphasis on products that can be deployed, scaled, and integrated ...
- Which AI products are actually delivering results? The innovations defining enterprise AI in 2026The AI era has moved from potential to proof. In 2026, the products that matter are not the most complex; they are the ones delivering meas...
- Allcargo Logistics expands tech-enabled distribution reachDriven by urbanization and digital commerce, the company is leveraging technology and an expanded nationwide network to improve inventory f...
- WWDC26: Apple brings Siri AI, expands Apple Intelligence, and rolls out broad software updates across devicesApple unveiled its next AI phase at WWDC26 with an upgraded Siri powered by Apple Intelligence, focusing on privacy and cross-app functiona...
- Inspirational quote of the day by Bill Gates: “Your most unhappy customers are your greatest source...”Quote of the day: Bill Gates' words highlight the importance of unhappy customers. Their feedback reveals flaws and areas for improvement. ...
- BPO jobs have no future? Woman who started with Rs 25,000-a-month shares 7 lessons that helped her land a job at AmazonHyderabad woman Amazon job: A Hyderabad woman has shared how her first job at a BPO, where she earned Rs 25,000 a month, played a key role ...
- Business Quote of the day by Ray Kroc: ‘No self-respecting salesman makes the same…’ Key sales insight by the man behind transformation of McDonald’sRay Kroc, the man behind McDonald's global success, believed in tailoring pitches. He compared sales to baseball, stating no two clients ar...
- Ecommerce players to join hands for the Digital Commerce CoalitionLeading ecommerce players, including Eternal, Meesho, Amazon, Swiggy, and Zepto, have launched the Digital Commerce Coalition. This industr...
Load More
