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CRM APPLICATIONS
Computer science is losing its exemption: Everyone can code nowA popular pyramid model for computer science professions is flawed. For decades, skill alone determined success in tech. Now, Artificial In...
Born out of microfinance, Bandhan Bank now bets big on AI and digital bankingAs Bandhan Bank accelerates its transition from a microfinance-led institution into a universal bank, Executive Director & COO Ratan Kumar ...
AI-led small and medium business platforms see growth push; BusinessBay.io says India emerges key market for digital business toolsAI-driven business automation platforms are increasingly focusing on India as a key growth market, driven by rising digital adoption among ...
From users to builders: How AI and low-code are rewriting who builds softwareCitizen development and AI-driven “vibe coding” are reshaping how software is built inside organisations, shifting creation power from IT t...
Slack upgrades Slackbot with 30 new features; embeds Salesforce CRMWith this, Slackbot can now summarise meetings, trigger follow-up actions, and operate independently with minimal input. The integration po...
Zendesk announces partnership with Tata Consultancy ServicesCustomer relationship management firm Zendesk has entered into a strategic alliance with Tata Consultancy Services to provide enterprise gr...
Swedish IT firm LiteBreeze relocates to SmartCity KochiLiteBreeze, a leading Laravel development company in India got its new office space of 7,500 square feet in SmartCity Kochi, which is an IT...
HCL Technologies acquires Minneapolis based PowerObjects for Rs 299 croreTogether, HCL and PowerObjects will now offer one of the largest Microsoft Dynamics practices in North America.
3 emerging IT job roles in 2014Without a doubt, the Indian IT job space is ever-evolving and churns out newer job opportunities for candidates every season/year. Check ou...
‘7’ Hot Jobs options for IT Post-GraduatesJob options for IT post-graduates are often limited to roles, where either demand is not high or candidates are given mundane tasks. TimesJ...
Customer Relationship Management software market grew 12.5% in 2012: GartnerSalesforce.com passed German business software maker SAP as the lead vendor in the worldwide customer relationship management (CRM) softwar...
CRM software market grew 12.5% to $18.09 bn in 2012: GartnerGlobal customer relationship management (CRM) software revenue totalled $ 18.09 billion in 2012, up 12.5 pc from $ 16 billion in the previo...
- 50% of Fortune 1000 organizations to get a worthwhile return from social CRM, says Gartner
According to analyst firm Gartner, the adoption of social applications by sales, marketing and customer service departments continues to gr...
- Social CRM market to surpass $1 bn in revenues by end-2012: Gartner
The global social Customer Relationship Management (CRM) market is forecast to achieve $ 1 billion in revenues by end-2012.
- Congnizant chosen for Oracle Fusion applications integration
Cognizant on Thursday said it has been selected by Oracle to participate in Oracle Fusion Applications integration and migration co-develop...
- HCL Tech partners Talisma to provide new services
HCL Technologies BPO Services said on Friday it has entered into a strategic partnership with Talisma Corporation to offer its clients an e...
We want to be best in applications & middleware: Oracle- Strategic moves
For companies big and small CRM has become a necessity - SMEs in particular have realised its vast importance.
- Oracle offers Siebel, Flexcube in one pkg
A month after the announcement of the formation of its global financial services SBU (FSBU) headed by i-flex officials Rajesh Hukku, Deepak...
- Sonata partners with Microsoft for ERP solutions
Software services and product distribution company, Sonata Information Technology Ltd in association with Microsoft India Pvt Ltd, recently...