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SBI refused to close higher fee credit card given to woman who asked for a cheaper one, charged Rs 2,999 instead of Rs 499, ordered to pay Rs 50,000- Flipkart customer orders smartphone but receives soap in sealed box: Sept 18 court order directs full refund with interest & compensation for mental harassment
- Homebuyer paid Rs 23.23 lakh for a flat, refused another Rs 8 lakh until promised construction was complete, her allotment was cancelled; builder ordered to pay 23.83 lakh
- IRDAI may roll out insurance commission caps from January, overhaul distribution rulesIndia's insurance regulator is planning significant reforms to the insurance distribution system, aiming for implementation soon. Proposed ...09 Oct, 2026, 07.48 AM IST
- Rs 50 lakh personal accident claim denied over “misrepresentation”; insurer’s own investigator found it valid; here’s why nominee wonIn a significant ruling, the Kurnool Consumer Commission directed ICICI Lombard to pay a Rs 50 lakh insurance claim that was initially reje...08 Oct, 2026, 11.07 AM IST
- Google fights £1 billion UK lawsuit over app store fees in latest Big Tech caseThe case - brought on behalf of around 20 million consumers who bought apps through Google's Play Store, or paid for in-app purchases and s...06 Oct, 2026, 10.39 PM IST
- Bank restricted access to matured fixed deposits worth Rs 13.8 lakh, allowed customer to withdraw only Rs 50,000, ordered to pay Rs 14.15 lakhA district consumer commission in Thiruvananthapuram has ordered a cooperative bank to pay a widow over Rs 14.15 lakh after it blocked her ...06 Oct, 2026, 09.24 AM IST
- IRDAI’s insurance distribution paper: Economics in focus, consumer protection gaps remainRules and caps can change behaviour. Incentives determine whether organisations merely comply with the rules or actually change the behavio...05 Oct, 2026, 11.28 AM IST
- Owner denied insurance claim after car catches fire from a puncture on highway, insurer ordered to pay Rs 70.75 lakhA car owner whose vehicle caught fire after being parked on a highway following a tyre puncture was denied an insurance claim over the vehi...04 Oct, 2026, 03.18 PM IST
- Couple invited for free holiday, movie tickets & salon voucher, persuaded to buy Rs 65,000 membership instead; court orders Rs 1.06 lakh, plus 9% annual interest on refundA Delhi couple who alleged they were lured into buying a holiday membership after being promised free hotel stays and other benefits has se...04 Oct, 2026, 02.56 PM IST
- Bengaluru homebuyers paid Rs 1.15 crore, waited over 20 years without possession; builder ordered to pay Rs 1.51 crore including full refund with 9% interestBuyers of a stalled Bengaluru housing project moved the National Consumer Disputes Redressal Commission after waiting more than two decades...04 Oct, 2026, 12.38 PM IST
- Man books retiring room through IRCTC by paying Rs 333 for western bathroom, ends up with Indian toilet in the room; court orders Rs 20,000 compensationChandigarh State Consumer Commission increased the compensation for a senior citizen after inadequate toilet facilities were provided. The ...03 Oct, 2026, 07.54 PM IST
- Samsung technician cracked TV display while replacing motherboard, company calls damage outside warranty, Samsung India ordered to pay 19,740A Mumbai consumer commission has ruled against Samsung after its own repair technician cracked a customer's television screen and the compa...03 Oct, 2026, 03.38 PM IST
- Filter problem left a new Rs 11,490 purifier unusable within 4 months, Eureka Forbes denied warranty saying it was not covered, ordered to pay Rs 19,490A Thiruvananthapuram consumer commission ordered Eureka Forbes to pay Rs 19,490 to a customer after his Rs 11,490 water purifier broke down...03 Oct, 2026, 02.08 PM IST
- Man couldn't get his Rs 170 back after stopping milk delivery; court orders dairy to pay nearly 15x the amountA Delhi consumer commission has ordered Sanjeevani Dairy Farms to refund Rs 170 retained in a customer's milk delivery app wallet after he ...02 Oct, 2026, 11.01 AM IST
- Kia Sonet owner to get Rs 10.99 lakh refund, 9% interest and compensation over repeated DPF issues in his car during warranty period: Consumer commission orderRepeated DPF issue in BS6 Diesel car under warranty period with no solution amounts to deficiency in service, rules consumer commission and...01 Oct, 2026, 06.30 PM IST
- Mother nominated son in her savings bank a/c, but both died, father faced long delay in getting funds; Consumer Commission orders Rs 10,000 compensationErnakulam, Kerala: Husband faced challenges and long delay in accessing late wife’s savings bank account as nominee died; Consumer commissi...01 Oct, 2026, 06.19 PM IST
- Only ₹2 lakh was paid by Star Health against a claim of ₹4.28 lakh, citing a sub-limit clause: Here’s why the policyholder won ₹2.28 lakh moreA recent case involving Star Health and Allied Insurance highlights the complexities of health insurance policies with disease-specific sub...30 Sep, 2026, 03.17 PM IST
- MBA graduate pays Rs 84,960 for '100% placement guarantee' course but gets no job: Court orders over Rs 1 lakh payoutAn MBA graduate who paid Rs 84,960 for an online AI product management course after being promised “100 percent guaranteed placement” has s...30 Sep, 2026, 11.43 AM IST
- Homebuyer paid Rs 1.73 crore for a flat in Gurgaon, builder delayed project and alleged that he booked unit for commercial gain; he fought and won the money back with 12% interestMr Rajinder Singh booked a flat in Gurgaon and was promised possession within three years. After a decade of waiting, he sought legal actio...30 Sep, 2026, 07.11 AM IST
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