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Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...- Tourism and hotel sector stocks: Time for a correction in business? Are analysts getting it wrong? 15 stocks from the ecosystemThe Indian hotel and tourism ecosystem has benefitted from the post-Covid travel urge. Occupancies were high, room rates firm, supply is, i...
- Ather board to consider fresh fundraise on June 12The fundraising could be undertaken through routes including a qualified institutional placement (QIP), a rights issue or other permissible...
- Hardik Pandya, Rohit Sharma gets all-clear for ODI series against AFG from BCCI's CoEStar Indian cricketers Hardik Pandya and Rohit Sharma are both declared fit and cleared for the upcoming ODI series against Afghanistan. Th...
- India a major growth market for Celonis, says senior execThe Germany-based company said it already serves 260 global capability centres (GCCs) in India, counting companies such as Mercedes-Benz, H...
- West Bengal's electronics factory push; Fed jitters hit TCSWest Bengal is exploring ways to expand electronics manufacturing under EMC 2.0. This and more in today's ETtech Top 5.
- Digital arrest: How India’s fastest-growing scam uses fake investigations and video calls to siphon off croresThey pose as the police, put you under ‘digital arrest’, and tether you to a video call till your savings are gone. How India’s fastest gro...
- T-Mobile opens India tech centre, to hire nearly 1,000 by 2027T-Mobile has launched its global capability center in Hyderabad, India. The tech center will focus on advanced software engineering, produc...
- Ola’s valuation crashes 99%; Snapchat India ad pushHappy Thursday! American investor Vanguard has slashed the fair value of Ola's parent company. This and more in today’s ETtech Morning Disp...
- Disney India leases 1.75 lakh sq ft office space in BengaluruIn a bold step, Disney India has finalized a substantial leasing agreement for a new office space in Bengaluru, covering nearly 1.75 lakh s...
- AI talent demand offset flat white-collar hiring in MayIndia's job market showed stability in May. Insurance sector hiring grew significantly. Demand for AI talent remained strong, especially fo...
- Palo Alto Networks warns AI-powered cyberattacks could overwhelm enterprises within months: Meerah RajavelPalo Alto Networks warns that advanced AI-powered cyberattacks could become widely accessible within months, significantly lowering the bar...
- Centre okays CISF cover for NATGRID's Bengaluru campusThe Central Industrial Security Force (CISF) will now secure the NATGRID campus in Bengaluru, with the Ministry of Home Affairs sanctioning...
- Centre sanctions CISF cover for NATGRID Bengaluru campusThe Central Industrial Security Force will now secure the NATGRID campus in Bengaluru. The Ministry of Home Affairs has sanctioned 76 posts...
- This is crucial juncture for space missions: Shubhanshu Shukla as he preps for second space voyageShubhanshu Shukla, India's first astronaut on the International Space Station, is training for the Gaganyaan mission. He draws on his IAF t...
- From diapers to drugs: How India's global corporate hubs are putting AI to workHeads of several Global Capability Centres (GCCs) told Reuters they are deploying AI across a host of functions - from marketing and conten...
- Swiggy CEO on quick commerce space; India’s data centre surgeIn an interview, Swiggy group CEO Sriharsha Majety explained the outlook for the quick commerce industry and the shareholder vote hurdle, a...
- India's GCC model shifts from cost to capability as AI, talent strains biteIndia's dominance in global capability centres is evolving. These hubs are now integrated, managing complex functions beyond support. Risin...
- Experts flag data spills as house-help platforms bring physical AI homeRecent data-gathering pilots by on-demand service platforms Pronto and Snabbit have drawn a spotlight on India’s emerging physical AI ecosy...
- Inside India’s biggest banking and financial services tech hubsStandard Chartered plans to cut over 7,000 jobs in four years, replacing human capital with technology, particularly impacting back-office ...
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