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AIRLINE PASSENGER ASSISTANCE
Akasa Air, SpiceJet issue travel advisories amid adverse weather in Mumbai, DharamshalaPassengers flying to or from Mumbai and Dharamshala should brace for potential flight disruptions. Akasa Air and SpiceJet have issued advis...- Close call over New York: JetBlue pilot says drone hit cockpit on JFK approachA JetBlue flight approaching JFK Airport reported a collision with a drone at 3,000 feet. The FAA is investigating the incident, which occu...
- 'My boys instantly started praying': How passengers responded after Air Canada captain suffered mid-air seizure and dragged out of the cockpitA harrowing Air Canada flight from New Jersey to Nova Scotia was diverted to Boston after the captain suffered a medical emergency, reporte...
- Lucknow coaching fire: Horrifying visuals show people jumping from first floor of coaching centre, bystanders rescue victimLucknow fire: A devastating fire at a Lucknow coaching centre in Aliganj has claimed at least 15 lives, with many students forced to jump f...
- Unruly aircraft passenger bites fellow flyer, tries to fight everyone aboard American Airlines flightAn American Airlines flight to Philadelphia descended into chaos Sunday when a passenger allegedly bit another traveler and attempted to fi...
- Civil aviation min to upgrade AirSewa portal, tap AI for faster passengers' grievances redressalThe Civil Aviation Ministry is enhancing the AirSewa portal and integrating artificial intelligence into the Passenger Assistance Control R...
- US closes probe into 2024 Delta Air Lines meltdown sparked by CrowdStrike outageThe Biden administration opened a probe into Delta following the CrowdStrike computer software outage, after other major carriers were ab...
- Missouri plane crash reason: Why has Skydive Kansas City plane crashed near Butler Memorial Airport? Official reveals major detailsPlane crash in Missouri today: Private plane was operated by Skydive Kansas City, said Dennis Jacobs, the acting airport manager and Bates ...
- Boeing, civil aviation minister issue key statement on Air India AI-171 crash probeBoeing and India's Civil Aviation Minister Ram Mohan Naidu issued statements marking one year since the Air India AI-171 crash. Both expres...
- AI chatbot's BMW buy-back offer sparks questions over accountability in automated customer interactionsA customer's attempt to sell his BMW back to a dealership turned into a lesson in AI accountability when an artificial intelligence chatbot...
- Air India says 96% of Ahmedabad crash victims' families have received interim compensationAir India is nearing completion of compensation for AI171 crash victims. Most families have received interim aid, with final payouts underw...
- Air India denies pressuring AI-171 victims' families to sign compensation waiver, says no deadline to accept settlementAir India refutes claims of pressuring families of AI-171 crash victims. The airline states there is no deadline or pressure to accept its ...
- SpiceJet funding crunch delays pilot pay, messages show, as it seeks state-backed loanSpiceJet is delaying pilot salaries since March, seeking an emergency government loan to stabilize operations amid rising fuel costs and re...
- Disable bureaucratic blindness, empathiseThe ordeal faced by Falguni Maheshwari at the airport sheds light on the systemic issues that differently-abled travelers in India continue...
- IndiGo suspends Kuwait flights until further notice due to airspace closureIndiGo has suspended all flights to and from Kuwait indefinitely due to the ongoing closure of Kuwaiti airspace. The airline is closely mon...
- GoodPass wants to be the transaction layer of AI-powered travelThe experiences market is a $250-billion global opportunity projected to grow faster than flights or hotels. Yet the segment has remained u...
- Delhi airport warns of weather disruptions; IndiGo, Air India advise passengers to check flight statusIndira Gandhi International Airport in Delhi has alerted passengers about potential flight disruptions. Inclement weather has led major air...
- SAS Mumbai comeback hits turbulence as inaugural flight turns back to CopenhagenSAS's return flight to India faced a setback. The inaugural Copenhagen to Mumbai flight turned back mid-air. This happened because final re...
- IndiGo shares fall as airline halts Manchester flights amid soaring operational costsIndiGo shares fell after it temporarily suspended its flights to Manchester from August 31 due to extended airspace restrictions and soarin...
- IndiGo issues travel advisory for Bengaluru flights as bad weather disrupts schedulesIndiGo has issued a travel advisory for passengers travelling to and from Bengaluru. Adverse weather conditions are disrupting flight sched...
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