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AIRLINE CUSTOMER GRIEVANCE MECHANISM
Air India to launch non-stop Delhi-Toronto flights from August 1, deploy new Boeing 787-9Air India will operate non-stop Delhi to Toronto flights starting August 1, 2026. This change will significantly reduce travel time by near...22 Jul, 2026, 07.05 PM IST- Paytm told to pay over Rs 20,000 after flight ticket refund failed to reach customerA consumer commission ordered Paytm to refund a cancelled flight ticket. The airline had already sent the refund amount to Paytm. Paytm fai...22 Jul, 2026, 03.11 PM IST
- Air India to shift New York JFK operations to Terminal 6 in 2028, launch flagship loungeAir India will relocate its JFK operations to the new Terminal 6 in 2028. The airline will also establish its first flagship Maharaja Loung...22 Jul, 2026, 10.22 AM IST
- RBI Deputy Governor Swaminathan J asks regulated entities to review internal grievance redressal processesRBI Deputy Governor Swaminathan J stressed reviewing internal grievance redressal processes. He asked regulated entities to design complain...20 Jul, 2026, 09.26 PM IST
- IndiGo selects Honeywell Aerospace's avionics, power systems for 810 A320 neo family planesIndiGo has selected Honeywell Aerospace's avionics and power systems for 810 Airbus A320neo family aircraft scheduled for delivery in the c...20 Jul, 2026, 07.09 PM IST
- UAE-Kuwait Flights Cancelled: Emirates, Etihad and Air Arabia cut flights on July 20-21UAE-Kuwait Flight Disruptions: Emirates, Etihad Airways and Air Arabia have cancelled multiple flights between the UAE and Kuwait on July 2...20 Jul, 2026, 12.52 PM IST
- Pakistan raises jet fuel price by PKR 40.35 per litre amid global oil market volatilityPakistan has increased jet fuel prices by PKR 40.35 per litre, reaching PKR 291.55. This follows a previous hike, bringing the total increa...19 Jul, 2026, 09.02 AM IST
- Complaints on quality of seeds, fertilisers and pesticides to be probed, resolved in 7 days: BharaneMaharashtra's agriculture minister announced revamped taluka committees for faster complaint resolution. These committees will now investig...18 Jul, 2026, 05.03 PM IST
- Kuwait Airways reschedules most flights after airspace closureKuwait Airways has rescheduled most flights after the country's airspace closure on July 18. The airline is informing passengers about flig...18 Jul, 2026, 10.51 AM IST
- Why airport lounge access keeps getting more expensive and confusingAirport lounges in the US have become a major profit driver for airlines, but gaining access has grown increasingly expensive and confusing...17 Jul, 2026, 03.34 PM IST
- Dear Passengers Game: Viral 'friendslop' lets you run world's worst airline. From fighting air pirates to managing impossible passengers, here's why internet is buzzingDear Passengers, a new co-op game, is gaining online attention for its chaotic airline simulation. Players manage a failing airline, dealin...15 Jul, 2026, 05.12 PM IST
- Delhi Cabinet clears Bill to make time-bound government services a legal right for citizensThe Delhi Cabinet has approved a new bill for citizen services. This legislation will make timely government service delivery a legal right...15 Jul, 2026, 01.20 PM IST
- RBI Ombudsman scheme 2026: You can get up to Rs 33 lakh compensation for your bank grievances under this schemeThe RBI Ombudsman 2026 scheme offers free grievance redressal for customers. This scheme covers complaints against banks and other regulate...15 Jul, 2026, 11.40 AM IST
- RBI deputy guv asks financial entities' ombudsmen to provide effective complaint resolutionReserve Bank Deputy Governor Swaminathan J urged internal ombudsmen to ensure fair complaint resolutions. He asked them to identify recurri...13 Jul, 2026, 09.12 PM IST
- SC seeks aviation rules in sealed cover amid concerns over airfares, passenger rightsThe Supreme Court has ordered the Centre to submit new aviation rules within two weeks. These rules are under the Bharatiya Vayuyan Adhiniy...13 Jul, 2026, 03.42 PM IST
- SC to hear on Jul 13 plea seeking guidelines to curb 'unpredictable fluctuations' of airfaresThe Supreme Court will hear a plea seeking airfare regulation guidelines. This plea addresses unpredictable fluctuations and ancillary char...12 Jul, 2026, 12.56 PM IST
- Flight status delayed or cancelled due to heavy rain? Here's when you can claim a refund, free meals and hotel accommodationIndian passengers have rights during monsoon flight disruptions. Airlines must offer refunds or alternative flights for cancellations due t...10 Jul, 2026, 07.47 PM IST
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