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WHATSAPP BUSINESS PLATFORM
WhatsApp brings AI-powered Business Agent to India, expands enterprise tools for customer supportWhatsApp has introduced the Meta Business Agent in India, an AI-powered assistant that helps businesses automate customer interactions, rec...
When in India, play by Indian rulesIn response to a BBC Eye investigation, India's government has instructed Meta to deactivate Instagram ads that promote child abuse. Meta h...
IT slide meets Q1 earnings; Sebi greenlights Rentomojo IPOA sharp fall in IT stocks has put the sector under pressure ahead of the June-quarter earnings season. This and more in today's ETtech Top ...
WhatsApp turns admin, puts fee on business chats powered by AI modelsBeginning October 1, AI conversations on WhatsApp powered by third-party models could cost businesses nearly twice as much as those handled...
As AI reshapes ecommerce, Hostinger launches a new platform for small businessesHostinger has launched a new e-commerce platform in India, aiming to empower small businesses struggling with infrastructure ownership acro...
PE-VCs push structural reboot; Cred backers’ Meta gainsHappy Friday! India’s PE-VC lobby is seeking a structural overhaul to woo foreign capital and fund managers. This and more in today’s ETtec...
Meta introduces token-based pricing for WhatsApp BusinessMeta's shift to token-based pricing signals a new phase in enterprise messaging, with businesses paying for AI usage instead of message vol...
WhatsApp usernames safe from scams, impersonation? Meta issues FAQs amid government scrutinyWhatsApp is rolling out a new username feature, allowing users to connect without sharing phone numbers. The company has released an FAQ ad...
WhatsApp usernames’ India hiccup; Zepto’s unusual legal structureWhatsApp’s big bet on usernames has hit a regulatory speed bump in India. This and more in today’s ETtech Morning Dispatch.
Usernaam ke Vaaste? Some things to consider about the ruckus over WhatsApp introducing usernamesWhatsApp's introduction of usernames, a feature long present in rivals like Telegram and Signal, has sparked debate, particularly in India....
WhatsApp pushes back on privacy concerns over username featureWhatsApp announced last week that users can now reserve a username to use once the feature fully launches later this year. The idea, as per...
India weighs legal curbs on WhatsApp usernames over impersonation risks: SourcesNew Delhi is scrutinizing WhatsApp's upcoming username feature, exploring legal avenues to regulate its launch. Officials express concerns ...
Worries arise over gaming of WhatsApp usernamesThe feature, expected to roll out later this year, will allow users to connect using usernames instead of sharing their phone numbers. Whil...
WhatsApp opens username reservations: All you need to knowThose who have received the update can reserve a username by updating WhatsApp and navigating to Settings > Account > Username. The feature...
WhatsApp username: Should you use your real name or something else?WhatsApp is rolling out a new username feature, allowing users to connect without sharing phone numbers. This privacy upgrade lets you rese...
WhatsApp Usernames Are Finally Here: How to Reserve Yours and How the New Feature WorksWhatsApp is rolling out usernames, a highly anticipated privacy upgrade. Users can now reserve their unique handle, allowing chats without ...
CertIn warns against malware campaign spreading through WhatsApp webThe Indian Computer Emergency Response Team has warned WhatsApp web and desktop users to be cautious of any attachments, even if they come ...
Zuckerberg bets on Kunal Shah for WhatsApp’s aggressive financial services, AI pushMeta's WhatsApp is set for a major financial services and AI push with Kunal Shah at the helm. This move aims to leverage AI agents and the...
Cred founder Kunal Shah’s appointment as WhatsApp CEO sparks discussion on social mediaIndustry leaders welcomed the leadership transition and acknowledged outgoing WhatsApp executive Will Cathcart's contributions.
Who is Will Cathcart? WhatsApp leader exits after steering it through privacy battles, monetisation pushCathcart’s departure comes at a time when WhatsApp is in the middle of a transition. Under him, the platform recently rolled out Meta’s AI ...