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VOICEBOT
‘Main Aryan bol raha hu’: Man says he sold his dad’s car after negotiating with an AI botA man successfully sold his father's car after a surprisingly human-like negotiation with an AI voice bot from Spinny. The AI, named Aryan,...- Banks not getting expected benefits from AI due to outdated systems: McKinseyWhile banks are championing artificial intelligence with hefty investments, the anticipated benefits are falling short. According to a McKi...
- As banks tap AI for big tasks, local startups get a promptWhile automation of call centres saw the first wave of AI adoption in the highly regulated sector, more applications are getting powered by...
- BLS International introduces AI-Powered VoiceBot service to support visa applicantsBLS International has introduced an AI VoiceBot for Spain-Ireland visa applicants. This new service operates around the clock, providing in...
- India powers Meta’s $1 billion paid messaging businessSandhya Devanathan, who now heads Meta’s India and Southeast Asia region, said the region constitutes a large chunk of users for Meta platf...
- HDFC Bank invests in BharatGPT creator CoRoverHDFC Bank has made its first investment in generative AI by funding Bengaluru-based CoRover, the developer of BharatGPT. This move highligh...
- Voice AI startup Navana AI raises Rs 7 crore in round led by Antler IndiaAjay Agarwal, Ronnie Screwvala, and Sandeep Singhal participated in the funding round. The fresh funds will be used by the company for its ...
- Startups chase finserv companies seeking GenAI customer support use casesWith agentic AI, banks can solve a large part of their customers' basic queries by software, instead of dedicating teams with human agents....
- Meesho launches GenAI-powered voice bot to provide 24x7 customer supportThe voice bot, rolled out last month, handles about 60,000 calls per day. It has slashed the cost per call by 75%, halved the average handl...
- PhonePe revenue bump; NPCI’s Bhim makeoverDigital payments major PhonePe has reported a 74% jump in revenue for FY24. This and more in today’s ETtech Top 5.
- Cheap AI voice bots are taking off with businesses in IndiaIndia has tried to keep pace with the global artificial intelligence frenzy in the nearly two years since ChatGPT launched, but chatbots ha...
- NPCI is building voice bots for UPI Payments; to go live in a couple of monthsUPI transactions will soon be enabled through conversations with AI voice bots, which will enable people from all walks of life to use UPI ...
- Backed by tech, consumer interaction with brands and purchases will see significant changes in 2023Over the next few years, we can expect to see a shift from live-agent assisted voice to AI-driven voice responses on IVRs in customer suppo...
- Powering the banking landscape using technology: From customer service to fraud detectionRetail banking is becoming increasingly competitive due to many existing banks and new, unorthodox players that have entered the market, su...
- Yellow Messenger rebrands to yellow.ai; launches voice botsThe company can now automate customer experience across over 100 languages through its enterprise chat and voice bots, across over 35 chann...
- Yellow Messenger raises $20 million Series B from Lightspeed Venture PartnersYellow Messenger will use the funds to expand globally and strengthen its multi-lingual voice bot platform.
- 100 million reasons why startups need to speak local lingoDigital payment companies, banks and consumer internet startups are all starting to offer regional languages to connect better with consume...
- How bots will change the way finance worksBots can make it easier for us to interact with software-to move us into the fast lane when it comes to transaction processing or decision-...
- Voicebot Darwin to allow employees to share real-time feedbackThe voicebot, called ‘Darwin’, will bring in a ‘voice-first’ approach to HR technology, making employee engagement intuitive and conversati...
- Kotak Mahindra Bank launches new AI powered voice botKeya uses automatic speech recognition, natural language understanding and text-to-speech technology to help customers navigate smoothly an...
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