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SWIGGY CUSTOMER EXPERIENCE
Living in a ₹1 crore flat and acting like a slum dweller: Woman calls out resident after ₹300 Swiggy order is delivered to wrong flatRitika ordered groceries worth ₹300 through Swiggy, which were mistakenly delivered to another flat. After contacting the delivery partner,...- ETtech Explainer: Why Blinkit is wary of private labels while Instamart sees an opportunityWhile Blinkit is not looking to significantly expand its private label business, rival Instamart sees room to grow its year-old private lab...
- This Tata Group stock plunged 10% a day after rallying 19% post Q2 results. Do you own?Tata Teleservices (Maharashtra) shares plunged on Friday, giving up some gains after rallying 19% in the previous session following its Q2 ...
- Chapter Home raises Rs 63 crore from Bessemer, Stride Ventures, othersThe startup plans to use the capital to strengthen product development, expand into new categories, invest in technology and brand building...
- Taxi driver seeks Rs 3,000 for phone left in car, what Bengaluru police did next surprises everyoneA business visitor's account of recovering his manager's lost phone in Bengaluru has drawn attention online after a dispute over its return...
- AI startup Simplismart in talks to raise $40-50 million; valuation may tripleSimplismart, an innovative AI infrastructure startup, is in talks to secure between $40 and $50 million in funding, which could potentially...
- Navratri fasting food goes gourmet as restaurants see demandRestaurants are stepping into a meal occasion traditionally associated with home kitchens to keep guests observing dietary restrictions at ...
- Bengaluru techie once used to hide from friends, as he didn’t want to be seen as a food delivery boy. Today, he is owner of two seafood startupsOn Instagram, Koushik Kharvi’s incredible journey from being a food delivery agent to becoming a successful entrepreneur went viral. The en...
- Reliance's JioStar bets India’s sports fans will do more than just watch the gameJioStar is betting that India’s next phase of sports viewing will combine live matches with AI, commerce, regional languages and interactiv...
- Psychology says people who stand in queue for hours to buy an iPhone aren't necessarily Apple fans, they may be doing it for more than just the new phoneiPhone 18 queue Psychology: Why do people stand in long queues to buy a new iPhone when they can order it online? Psychology and consumer b...
- UPI MDR prompts D2C brands to reassess costs as festive sales loomUnder the new framework, the government has introduced a 0.4% MDR on P2M (person-to-merchant) UPI transactions above Rs 2,000, capped at Rs...
- Amazon Alexa+ launches in India at ₹2,000/month: Leadership on AI, privacy and what’s nextAmazon has launched Alexa+ in India, adding generative AI, personalised conversations and task-performing capabilities to Alexa. Available ...
- Rs 80,000 crore digital ad pie: Karan Taurani spots a hidden profit lever in new-age stocksIndia’s new-age internet companies may be sitting on a profit engine that investors are still not fully pricing in: advertising.
- Hyderabad man compares Rs 230 restaurant bill with Rs 436 Swiggy order: Same meal costs almost double onlineA man's eye-opening comparison in Hyderabad unveiled a staggering mark-up on restaurant meals ordered via Swiggy. A meal priced at Rs 230 d...
- Slice’s big valuation cut; Betting networks under lensSlice Small Finance Bank has raised fresh funding at less than half its previous valuation. This and more in today's ETtech Top 5.
- Winners of the ET Startup Awards 2026; Groww vs ZerodhaGroww won the top prize at the 12th edition of the Economic Times Startup Awards. The list of other winners, and more, in today’s ETtech To...
- Swiggy shareholders approve proposal to become Indian-owned and controlledSwiggy shareholders have approved proposals enabling the company to become Indian-owned and controlled, including changes to board appointm...
- Swiggy launches ‘Drops’ for limited-edition dishes by top chefsFor customers, the feature provides access to experimental and innovative dishes from popular chefs and restaurants. For Swiggy’s partner b...
- Swiggy pilots B2B offering under Swiggy Café at corporate cafeteriasThe offering is being tested at two corporate parks in Bengaluru, including one that houses Swiggy’s headquarters. The pilots began over th...
- ET Startup Awards 2017: Swiggy wins startup of the yearSwiggy has bolstered India’s struggling food-tech industry by keeping the customer at the centre of its business strategy.
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