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SWIGGY CUSTOMER EXPERIENCE
BigBasket CEO Hari Menon steps down; Amazon veteran Amit Nanda takes overBigBasket CEO Amit Nanda: Tata-owned BigBasket founder Hari Menon has stepped down from the CEO role at the e-grocery firm, the company ann...- Customers will feast as Zepto to pour fuel into quick commerce fireZepto’s proposed Rs 9,500 cr ($1 billion) IPO could significantly intensify competition in India’s already crowded quick commerce market. T...
- Here to win quick commerce, will become market leader in near-term: Samir Kumar, Amazon India chiefAmazon is planning to aggressively expand its 10-minute delivery service, Amazon Now, aiming for market leadership despite moderating quick...
- Why Amazon has struggled to crack IndiaAmazon's India strategy is changing: under new leadership, the company is focusing on profitability over rapid growth. This shift comes as ...
- Oyo readies market debut; IT's comeback rallyOyo's IPO plans are back on track after securing the regulator's nod. This and more in today's ETtech Top 5.
- Ecommerce players to join hands for the Digital Commerce CoalitionLeading ecommerce players, including Eternal, Meesho, Amazon, Swiggy, and Zepto, have launched the Digital Commerce Coalition. This industr...
- Swiggy’s shareholder setback; Walmart’s Flipkart pushHappy Friday! Swiggy’s move to become an Indian-owned company hit a setback after the shareholder vote fell short. This and more in today’s...
- India celebrated Mother’s Day with 13,039 cakes an hour and Rs 1 lakh-plus dinners: SwiggyMother's Day saw a significant surge in food delivery and dining out across India, with Swiggy reporting a 26.24% rise in food orders and a...
- New-age B-school report highlights strong startup placements and early offersMesa School of Business, a startup-focused, AI-first institution backed by Elevation Capital, has released independently audited placement ...
- Inside AI-led digital storefronts; Lalit Keshre’s big ET Awards winHappy Monday! Digital platforms and brands are building their own AI storefronts. This and more in today’s ETtech Morning Dispatch.
- Revamped Tata Neu to bet on loyalty, financial services: Tata Digital CEO Sajith SivanandanTata Digital is pivoting Tata Neu from a broad commerce aggregator to a loyalty-led financial services platform, focusing on payments, inve...
- Flipkart expands Hemant Badri’s role to drive AI agendaFlipkart is appointing Hemant Badri to lead its AI initiatives, focusing on identifying and operationalising AI uses across the company. Th...
- Manoj Kohli joins Adobe International Advisory BoardAdobe has welcomed former SoftBank India head Manoj Kohli to its International Advisory Board. With decades of experience in telecom and te...
- Swiggy launches ‘Drops’ for limited-edition dishes by top chefsFor customers, the feature provides access to experimental and innovative dishes from popular chefs and restaurants. For Swiggy’s partner b...
- Swiggy integrates Simpl’s one-tap checkout featureThe partnership comes ahead of the year-end holiday season when demand for Swiggy’s on-demand services increases multifold, particularly du...
- Swiggy celebrates Virat Kohli’s match-winning knock against Pakistan with a special discount codeIn a new marketing initiative, Swiggy released a unique coupon code for customers to celebrate Virat Kohli’s spectacular unbeaten innings o...
- Swiggy integrates Scootsy to deliver premium culinary offerings in MumbaiThis integration allows Swiggy to build on Scootsy's premium value proposition, its understanding of the niche consumer segment and existin...
- ITC Hotels partners with Swiggy to offer dining options to customersITC Hotels had tapped into the food and beverage take-away model across the country recently. The chain said the association with Swiggy is...
- Swiggy pilots B2B offering under Swiggy Café at corporate cafeteriasThe offering is being tested at two corporate parks in Bengaluru, including one that houses Swiggy’s headquarters. The pilots began over th...
- ET Startup Awards 2017: Swiggy wins startup of the yearSwiggy has bolstered India’s struggling food-tech industry by keeping the customer at the centre of its business strategy.
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