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RAILMADAD COMPLAINT
‘You made Indian Railways as Blinkit’: Passenger in urgent need of diapers is stunned by RailMadad’s 10-minute response; internet reactsA passenger travelling with his six-month-old baby praised Indian Railways after his request for diapers was reportedly addressed within 10...- Railway food gets a major hygiene boost: Food preparation, packing and supply in pantry cars to be monitored by AI-powered cameras; passengers can report problems using Rail MadadIndian Railways is rolling out AI-enabled CCTV cameras in pantry cars and base kitchens across the East Central Railway zone to ensure roun...
- Passenger urinates inside crowded train coach, internet is furious; Railway Seva responds after disturbing incident caught on cameraA viral video allegedly showing a man urinating inside a crowded train coach has sparked outrage online, with passengers seen confronting h...
- AI eyes on your train food! Worried about train food hygiene? Railways brings tech solution to keep a 24x7 watch on pantry cars, kitchens and food handlingIndian Railways is set to enhance monitoring by installing AI-enabled CCTV cameras in pantry cars and base kitchens across the East Central...
- Diwali train tickets 2026 booking starts: Want a confirmed berth? Check how to book tickets in advance & whether your busy route has special trainsDiwali train tickets 2026 booking starts: Diwali 2026 train ticket bookings commenced on September 6 for the festival, which will be celebr...
- Place aluminium foil in your sink to prevent clogs: How to use this hack to keep drain problems awayPlace aluminium foil in your sink to prevent clogs: Simplify your kitchen routine with a handy aluminium foil hack designed to make waste c...
- Railway hack of the day: Dirty coach, broken AC or staff problem? Here’s how to raise a train complaint quickly on Rail MadadRail Madad provides a digital solution for train and station complaints, allowing passengers to easily report issues by entering their jour...
- Senior citizen couple was denied full access to their reserved berths due to overcrowding; they pursued the matter against Indian Railways in consumer commission and won Rs 50,000 in damagesFamily bought reservation ticket to travel to Tirupati but due to overcrowding manyunreserved, waiting list and ticketless passengers occup...
- Viral video shows man lighting diya inside moving train, sparks fire safety concerns; watchA viral video shows a passenger lighting an oil lamp and incense on a moving train. This act raised significant concerns about passenger sa...
- What is Rail Madad service? Reddit post shows how a man recovered his wife’s shawl left on a trainA man successfully retrieved his wife's forgotten shawl from a train thanks to Indian Railways' Rail Madad service. After realizing the ite...
- IRCTC website's 99.98% uptime: Inside the Railways’ race to fix fraud and failuresThe IRCTC website achieved 99.98 percent uptime between April and October 2025. Indian Railways implemented administrative and technologica...
- 'Indian Railways is not safe': Passenger travelling to Vaishno Devi in Hemkunt Express 3AC beaten for complaining about overchargingA YouTuber, Vishal Sharma, faced assault on the Hemkunt Express. He had complained about overcharging by pantry staff via the RailMadad app...
- Train blankets will be a lot cleaner and more hygienic now. Here's whyNorthern Railways will now wash blankets every 15 days instead of a month. Blankets will be sterilized with hot naphthalene vapour and UV r...
- Viral Video: Passenger calls 139 to complain about overcharging Rs 5 for water bottle; Railways orders refund, fines caterer Rs 1 lakhIndian Railways fined a catering service Rs 1 lakh. A passenger was overcharged for a bottle of water on the Pooja SF Express. The passenge...
- Railways to hold Rail Chaupal to promote community engagement, resolve complaintsThe Railway Ministry is set to conduct 'Rail Chaupal' events at various stations nationwide to engage the community and address public comp...
- Passenger finds cockroach in non-veg meal served on Vande Bharat ExpressPassenger aboard Vande Bharat Express discovers dead cockroach in meal, sparking concerns about food quality on Indian trains. Dr. Shubhend...
- 'Very dirty food quality': Man shares video of food served on Vande Bharat Express; Railway Seva respondsIn one of the videos, it could be seen that other passengers were also asking the railways staff to take away the food that was being serve...
- Railways received over 40 lakh calls on its helpline numbers in 5 years: GovtThe Indian Railways received more than 40 lakh complaints and requests for help on its helpline numbers in the last five years, the governm...
- Now, railway passengers can register criminal complaints onlineThe new website www.railways.delhipolice.gov.in and the mobile app Sahyatri will have the country-wide data.
- Indian Railways: Now you can lodge your complaint using 'Rail MADAD' mobile appThe 'Rail Madad' app allows passengers to lodge complaints through mobile app/web platform and enables them to check real-time feedback on ...
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