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RAIL MADAD COMPLAINTS
Railways may fine you Rs 1,000 or imprison you for up to six months for playing loud music or videos on trains; awareness drive planned- Passenger's earbud tip gets stuck inside ear on moving train; what Indian Railways did next left him pleasantly surprised
- Rs 5,000 fine for talking or watching on speaker mode! Railway passengers could land in trouble for playing reels, films or cartoons loudly or making phone calls on trains
- Railways plans to step up cleanliness checks on 11 long-distance trainsRailway authorities are implementing a plan to enhance monitoring of cleanliness on long-distance trains. Eleven specific trains have been ...09 Oct, 2026, 11.26 PM IST
- ‘You made Indian Railways as Blinkit’: Passenger in urgent need of diapers is stunned by RailMadad’s 10-minute response; internet reactsA passenger travelling with his six-month-old baby praised Indian Railways after his request for diapers was reportedly addressed within 10...09 Oct, 2026, 09.57 AM IST
- Railways plans recast of freight wagon operationsBesides addressing commercial concerns, the national transporter also expects to improve the reliability of its network through predictive ...07 Oct, 2026, 11.32 PM IST
- Passenger urinates inside crowded train coach, internet is furious; Railway Seva responds after disturbing incident caught on cameraA viral video allegedly showing a man urinating inside a crowded train coach has sparked outrage online, with passengers seen confronting h...27 Sep, 2026, 09.36 PM IST
- AI eyes on your train food! Worried about train food hygiene? Railways brings tech solution to keep a 24x7 watch on pantry cars, kitchens and food handlingIndian Railways is set to enhance monitoring by installing AI-enabled CCTV cameras in pantry cars and base kitchens across the East Central...13 Sep, 2026, 12.56 PM IST
- Diwali train tickets 2026 booking starts: Want a confirmed berth? Check how to book tickets in advance & whether your busy route has special trainsDiwali train tickets 2026 booking starts: Diwali 2026 train ticket bookings commenced on September 6 for the festival, which will be celebr...06 Sep, 2026, 01.35 PM IST
- Place aluminium foil in your sink to prevent clogs: How to use this hack to keep drain problems awayPlace aluminium foil in your sink to prevent clogs: Simplify your kitchen routine with a handy aluminium foil hack designed to make waste c...17 Aug, 2026, 02.16 PM IST
- Railway hack of the day: Dirty coach, broken AC or staff problem? Here’s how to raise a train complaint quickly on Rail MadadRail Madad provides a digital solution for train and station complaints, allowing passengers to easily report issues by entering their jour...17 Aug, 2026, 01.52 PM IST
- Senior citizen couple was denied full access to their reserved berths due to overcrowding; they pursued the matter against Indian Railways in consumer commission and won Rs 50,000 in damagesFamily bought reservation ticket to travel to Tirupati but due to overcrowding manyunreserved, waiting list and ticketless passengers occup...11 Aug, 2026, 04.08 PM IST
- What is Rail Madad service? Reddit post shows how a man recovered his wife’s shawl left on a trainA man successfully retrieved his wife's forgotten shawl from a train thanks to Indian Railways' Rail Madad service. After realizing the ite...14 Jan, 2026, 03.29 PM IST
- Railways launches RailOne Super AppIndian Railways has launched RailOne, a Super App integrating various railway services. This app combines features from over a dozen apps d...01 Jul, 2025, 02.52 PM IST
- 'Indian Railways is not safe': Passenger travelling to Vaishno Devi in Hemkunt Express 3AC beaten for complaining about overchargingA YouTuber, Vishal Sharma, faced assault on the Hemkunt Express. He had complained about overcharging by pantry staff via the RailMadad app...08 May, 2025, 02.06 PM IST
- Railway travel just got convenient - Indian Railways starts beta testing ‘SwaRail’ appIndian Railways introduces a SuperApp, 'SwaRail,' for train travelers. It’s a unified platform for all things, adding to the user 'sconveni...03 Feb, 2025, 03.30 PM IST
- Viral Video: Passenger calls 139 to complain about overcharging Rs 5 for water bottle; Railways orders refund, fines caterer Rs 1 lakhIndian Railways fined a catering service Rs 1 lakh. A passenger was overcharged for a bottle of water on the Pooja SF Express. The passenge...25 Nov, 2024, 02.50 PM IST
- Now, railway passengers can register criminal complaints onlineThe new website www.railways.delhipolice.gov.in and the mobile app Sahyatri will have the country-wide data.11 Oct, 2019, 03.05 PM IST
- Indian Railways: Now you can lodge your complaint using 'Rail MADAD' mobile appThe 'Rail Madad' app allows passengers to lodge complaints through mobile app/web platform and enables them to check real-time feedback on ...11 Jun, 2018, 04.19 PM IST
- Railways eyes 200 apps for smoother, transparent travelPeople will also be able to track the progress in construction of foot-overbridges, installation of escalators at stations, status of const...02 Apr, 2018, 12.13 PM IST
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