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PASSENGER SATISFACTION
Rajasthan: Flights resume at Jodhpur as IAF Dornier lands after runway upgradeFlight operations have resumed at Jodhpur Airport after nearly a month. Runway resurfacing work is complete. An Indian Air Force Dornier ai...- Just passion, perseverance not enough. Vivek Oberoi, who has Rs 1200 crore net worth, reveals why people fail - ‘You are working 25 hours a day but if….’Vivek Oberoi has transitioned from a popular actor to a successful businessman with a diverse investment portfolio. He emphasizes genuine e...
- Air India rolls out premium makeover: New cabins, lounges, and aircraft to boost revenueIn an ambitious bid to redefine air travel, Air India is revamping its passenger experience. Customers will soon enjoy upgraded cabins on o...
- This Japan airport ranks world’s cleanest in 2026. Check full list hereTokyo Haneda Airport has once again been crowned the world's cleanest airport for 2026, marking its tenth win in the major airport category...
- DMRC to conduct customer satisfaction survey from April 13 to May 10The survey, part of the 13th edition of a global benchmarking exercise managed by the Transport Strategic Centre, aims to understand passen...
- BLR airport named world's best for arrivals for fourth straight yearThe recognition, based on real-time passenger feedback, reflects the airport's continued focus on delivering a seamless and efficient arriv...
- Minneapolis-Saint Paul and John Wayne best airports in North America, check the complete list herePassenger satisfaction at North American airports rose in 2025, despite record crowds and delays, according to J.D. Power’s study. Terminal...
- This airport is North America’s best in 2025Despite record crowds and delays, North American airport passenger satisfaction has improved in 2025 due to terminal upgrades and better fo...
- Airport customer satisfaction survey out; top three spots go to Bhopal, Khajuraho and UdaipurBhopal and Khajuraho airports in Madhya Pradesh, along with Udaipur, have been recognized as the best in India for customer satisfaction, a...
- JetBlue or Delta: Surveyors choose the best airlines in USA for travel in 2025JD Power has conducted a survey of more than 10,000 people, who travelled on a North American airline within a month of taking the question...
- Thiruvananthapuram Airport bags ACI Global Award for best airport at arrivalCommenting on the achievement, a TIAL spokesperson said, "We are delighted to receive this prestigious award. This adds a feather in the ca...
- Four AAI airports among best aerodromes in world"Four AAI airports -- Chandigarh, Mangaluru, Trivandrum and Lucknow -- have been adjudged the best in the world in recently announced 2019 ...
- Bengaluru airport ranked world’s best in service qualityThe ACI’s renowned ASQ Award recognises airports around the world based on a survey of passenger satisfaction.
- Mangaluru International Airport rated best in Southern regionAirport Director J T Radhakrishna said in a release here that the rating reflects giant strides made by MIA in passenger satisfaction.
- International travellers give thumbs-up to Mumbai Airport CustomsThe study executed by a group of 28 professors and students focused on passenger satisfaction levels with the customs clearance process, pr...
- DMRC to observe 'Customer Satisfaction week' from tomorrowDuring this week, a host of activities will be undertaken by DMRC staff under the supervision of station managers such as Customer Satisfac...
- IGI airport gets world's second best airport awardThe airport also has been adjudged as the fourth best in the world among 199 airports across all categories.
- Railways to launch SMS-based service for hygiene complaintsService will be on select trains to facilitate passengers to contact onboard staff through SMS or phone call for complaints related to clea...
- London Olympics hit India-UK air trafficThe London Olympics have been blamed for a drop in passengers to and from India and other destinations during July, according to latest fig...
- US airline customer satisfaction drops lowest since 2001Passengers are more dissatisfied with US airlines' customer service than they have been in years at a time when carriers are charging more ...
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