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NATIONAL CONSUMER HELPLINE
Govt enables GST grievance redressal on National Consumer HelplineThe Consumer Affairs Ministry will activate a special section on the INGRAM portal. This will address consumer questions and complaints abo...20 Sep, 2025, 04.03 PM IST- Govt launches AI-enabled helpline, ecommerce safety measures to boost consumer protectionLeading platforms, including Reliance Retail, Tata Sons and Zomato adopted a safety pledge as the government rolled out new consumer protec...25 Dec, 2024, 08.02 AM IST
- National Consumer Helpline to roll out AI-based features, partners with 1,000 firmsIndia's National Consumer Helpline is getting a major AI-powered upgrade. The system will soon understand speech in multiple local language...24 Nov, 2024, 05.02 PM IST
- Govt calls meet with airline, travel portal execs on Nov 8"These complaints are just the tip of the iceberg. We have called a meeting on November 8 to discuss these consumer grievances with all air...26 Oct, 2023, 11.36 PM IST
- 18,890 complaints received against Ola, Uber on National Consumer Helpline since 2017: Govt441 grievances have been received on PG (Public Grievance) portal and 18,890 complaints received on National Consumer Helpline from January...05 Apr, 2023, 07.15 PM IST
- ChatGPT may soon help consumers file complaintsChatGPT, developed by US-based OpenAI, is a chatbot that leverages artificial intelligence to offer answers to complex queries in a convers...29 Mar, 2023, 06.01 AM IST
- Goyal launches right to repair portal & new premise of National Consumer HelplineAmong others, he also suggested clubbing of similar or connected matters, granting at least limited financial autonomy to the consumer comm...24 Dec, 2022, 03.52 PM IST
- 48% of complaints on National Consumer Helpline against e-commerce players during Jan-Aug"There are huge number of complaints against e-commerce players," Consumer Affairs Secretary Rohit Kumar Singh told reporters here. The e-c...07 Sep, 2022, 11.51 PM IST
- Hotels, Restaurants cannot deny entry or service based on service chargeIf any consumer finds that a hotel or restaurant is levying service charge in violation to the guidelines, a consumer may make a request to...04 Jul, 2022, 08.34 PM IST
- Consumer grievances: Refunds, non-delivery top complaints against etailersRefunds seemed to be especially a problem for air passengers who cancelled their tickets and call drops were the most common gripe of mobil...20 Jul, 2020, 11.43 AM IST
- Complaints against e-commerce companies top list at national consumer helplineThe National Consumer Helpline (NCH), a joint initiative of the consumer affairs department and Indian Institute of Public Administration (...22 May, 2017, 12.22 PM IST
- E-commerce companies at the receiving end, plaints swell to 49,000For speedy redressal of these complaints, the National Consumer Helpline has partnered with 225 companies under a convergence programme, it...21 Mar, 2017, 03.43 PM IST
- FDI jumps 60 per cent in October 2014-September 2016 after Make in IndiaCommerce and Industry Minister Nirmala Sitharaman said that after the launch of this initiative, there has been an "unprecedented" increase...21 Nov, 2016, 06.56 PM IST
- Government to strengthen National Consumer Helpline: Ram Vilas PaswanA committee under the chairmanship of Minister of State for Consumer Affairs C R Chaudhary will consider mechanism for setting up four regi...12 Jul, 2016, 08.45 PM IST
- How and where to file investor, consumer complaintsIf you are upset over a faulty product, mis-selling, fraud or deficiency in service, here's how you may redress your grievance.23 Dec, 2015, 01.35 PM IST
- National Consumer Helpline receives 12,704 complaints in May; maximum from DelhiThe National Consumer Helpline received 12,704 complaints last month, out of which maximum calls were from Delhi19 Jun, 2013, 10.13 PM IST
- Consumer helpline gets firms to lend an earThe National Consumer Helpline has roped in 200 companies to resolve complaints under its initiative called the “convergence system”, which...06 May, 2013, 04.30 AM IST
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