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JIO HAPTIK
'With 50% of India’s capacity, Mumbai is the country’s data centre capital'Sanghi spoke with ET ahead of the Tech Entrepreneurs Association of Mumbai’s (TEAM) two-day event starting Friday. Others joining the discu...- ETtech Infographic: Reliance’s startup roll-up: hits & missesReliance Industries has expanded its portfolio with two new beauty and personal care brands since early 2026. These acquisitions, part of a...
- TCS and five other firms empanelled to build & run AI for govt departmentsThe Centre has empanelled six partner firms, including Tata Consultancy Services (TCS), to develop and deploy AI solutions across governmen...
- Jio Haptik launches Gen AI-powered customer experience platform ContaktThe company said Contakt empowers customers with self-serve options and automation of routine tasks, and improves agent productivity with C...
- Jio Haptik, B2B platform IDfy tie up for WhatsApp KYC solutionHaptik, owned by Reliance Jio Platforms, provides its GPT bot-powered proactive messaging capabilities for businesses to re-engage and nudg...
- Haptik using AI to build human-like bots for enterprises: CTO Swapan RajdevGenerative AI refers to a category of artificial intelligence algorithms that generate new outputs based on the data they have been trained...
- WhatsApp emerging as a direct marketing channel for brands: Haptik reportThe report, titled ‘The State of WhatsApp Marketing 2023’, highlighted that 72% of the consumers that were a part of a survey said they onl...
- CASHe partners with Jio Haptik to launch automated instant credit disbursals on WhatsAppHaptik’s advanced Conversational Commerce capabilities and CASHe’s AI-powered bot that matches the user’s inputs and automatically facilita...
- Jio-owned Haptik now facilitates food delivery in trainsHaptik helps brands acquire, convert, and engage users with AI-driven, personalised, conversational experiences across 20 channels and 100+...
- Is WhatsApp killing SMS, email, IVRs, and other customer communication channels?
- Jio Platforms’ Haptik launches app to allow SMBs to grow their businesses on WhatsAppInterakt is Haptik’s first product for the SMB and MSME economy, estimated to be over 50 million businesses strong. Businesses will get a d...
- Jio Platforms' Haptik claims 300% yoy growth, bullish on Whatsapp e-commerceHaptik makes AI-based chatbots for resolving customer issues. Its customer base includes Oyo Room, Ola cab, Pepperfy, etc.
- Indians can now book Covid-19 vaccination appointments on WhatsAppMyGov Corona Helpdesk on WhatsApp allows users to locate their nearest covid vaccination centre and book appointments. Users will now be ab...
- Jio Haptik announces partnership with ZendeskHaptik will act as the frontline of customer service to automate answering routine queries and improve first-response time for businesses t...
- RIL launches AI chatbot to assist shareholders in capital marketThe chatbot, the first one rolled out for a public offering, has been developed by Jio Haptik Technologies.
- Haptik expects 5x growth in 2020Last year was significant for the firm, which saw Reliance Jio acquiring a majority stake in the company for $100 million.
- Reliance-backed Haptik acquires Buzzo.aiThe company has processed over two billion interactions and works with brands like Samsung, Coca-Cola and HDFC, among others.
- Reliance-backed Haptik acquires conversational commerce platform Buzzo.aiBuzzo.ai joins Reliance Jio-backed Haptik to address the $80 billion voice commerce market for enterprises globally
- Haptik expands US presenceIn April this year, Reliance Jio acquired a majority stake in the company for $100 million, helping fuel its expansion plans.
- Rel Jio digital buys majority stake in Haptik for Rs 700 croreThe move is in line with Jio’s interest to build its own product portfolio of voice-based and AI-enabled conversational products .
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