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RCS messaging caught in regulatory gray area after SIM verification orderIndia's SIM binding mandate has created regulatory ambiguity for Rich Communication Services (RCS). Experts highlight RCS's dual nature, us...- Airtel, Google reunite to roll out RCS messaging in IndiaBharti Airtel has partnered with Google to offer Rich Communication Services (RCS) messaging, a move that brings all major Indian telcos on...
- Business messaging firm Fyno expects $2 mill rev in FY26, in talks with 10 more banksFyno, an enterprise messaging startup, targets $2 million revenue by FY26 and $5 million by FY27. It is in advanced talks with 10 banks for...
- Apple ties up with Jio to enable 'RCS' messaging service on iPhonesApple has partnered with Reliance Jio to introduce Rich Communication Services (RCS) on iPhones in India, enabling Jio users to exchange iM...
- AI set to disrupt pricing models for business communicationAI is reshaping pricing models in call-centre and business messaging services, shifting from pay-per-message or seat models to outcome-base...
- AI set to disrupt pricing models for business communication servicesCall centers are transitioning from pay-per-seat models to outcome-based pricing as AI adoption reduces manpower costs. Companies like Info...
- India's business messaging market set to hit billion-dollar revenue mark in 2025India's business messaging market will exceed $1 billion by 2025. Growth will be driven by WhatsApp Business and RCS. Innovations like Appl...
- WhatsApp cuts business messaging prices to counter SMS, Google's RCSMeta's WhatsApp has reduced business messaging prices by 16-97% across several countries, including a 63% cut in India, to counter competit...
- India ahead of advanced countries like Germany & Australia in AI adoption and innovation: ReportIndia emerges as a frontrunner in AI adoption and innovation, according to a recent report by NetApp. While India, Singapore, the UK, and t...
- Enterprise demand keeps telcos’ voice channel revenue growingDespite challenges in personal voice calling revenue for telecom operators, the enterprise sector sees significant revenue from voice chann...
- AI will eat up some jobs but also create many new opportunities: InfobipEfficient automation will create more employment opportunities than ever in the communication space, says Ivan Ostojic of Infobip. He expla...
- World Social Media Day: Why is celebrated, date and significance? Here is everything you should knowSocial media platforms have become an integral part of our lives, with people spending more than 2½ hours a day on them. World Social Media...
- AI and Privacy: The privacy concerns surrounding AI, its potential impact on personal dataAI systems often rely on vast data to train their algorithms and improve performance. This data can include personal information such as na...
- Six tips for women jobseekers who want to make a career in the tech industryAccording to global research, there were 28.8% women in tech in 2020, compared to 25.9% in 2018 and 26.2% in 2019. While the participation ...
- BMC launches WhatsApp helpline to digitise citizen engagement in MumbaiThe MyBMC Assist chatbot is built on the WhatsApp Business platform. WhatsApp said the chatbot serves multiple use-cases that cater to citi...
- Beyond the bend: How offbeat engagement strategies can help brands unlock improved communication opportunitiesInstead of pushing one-way messages in the name of customer outreach, businesses across the globe are now exploring opportunities to initia...
- This MD believes spending time with dear ones is important for one’s mental well-beingHarsha Solanki has chalked out a fitness regime focusing on aerobic functions.
- Banking @WhatsApp a win-win partnershipThe Facebook-owned social media giant has ramped up existing partnerships with some of the biggest names in Indian banking — HDFC Bank, ICI...
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