IRCTC cracks down on fake accounts, expands AI surveillance in kitchensIRCTC has deactivated millions of suspicious user IDs to combat fraudulent train ticket bookings. This move addresses passenger concerns ab...
05 Jun, 2026, 04.33 PM IST
IRCTC sets new records in online ticket booking, blocks 3 crore suspicious IDs in 2025-26IRCTC intensified anti-fraud measures in 2025, deactivating 3.03 crore suspicious user IDs and blocking 13,343 email domains. The corporati...
03 Jun, 2026, 10.21 PM IST
Harsh Goenka shares video of Indian Railways staff arriving in just two minutes for coach cleaning, says “it restores faith in system”. Watch hereHarsh Goenka shared a viral video showcasing Indian Railways' 'Clean My Coach' service, which has garnered praise online. The clip shows ho...
29 May, 2026, 10.55 AM IST
Why Railways had to pay 10 times the ticket price as compensation to 4 passengers travelling: 'Mental, physical & economic harassment...'A consumer court in Bihar has held the Indian Railways responsible for failing to provide confirmed reserved berths to passengers after fou...
28 May, 2026, 05.10 PM IST
Vande Bharat TTE caught asking Rs 380 to arrange Rs 750 seat for passenger, Railways responds after viral videoA Traveling Ticket Examiner (TTE) with Indian Railways was suspended after a viral video showed him allegedly offering an unofficial discou...
13 May, 2026, 10.36 AM IST
Women vendors allegedly paint cucumbers green to make them look fresh at Bihar’s Katihar station, watch videoA viral video from Katihar railway station in Bihar shows a woman allegedly applying a green liquid to cucumbers. This has sparked widespre...
08 May, 2026, 06.41 PM IST
On their toes: Brands step up anti-counterfeit drive as fake products flood marketsCompanies are fighting a rising tide of fake goods. Brands from toothpaste to cigarettes are changing packaging and tightening checks. Coun...
07 May, 2026, 12.18 AM IST
TMC files complaint against BJP for allegedly arranging free Special Trains from Surat to West Bengal ahead of pollsIn a letter addressed to the Chief Electoral Officer, West Bengal, TMC MP Derek O' Brien claimed that the BJP, including its Gujarat Unit, ...
22 Apr, 2026, 02.43 PM IST
Railways developing new app for passenger services: VaishnawRailway minister Ashwini Vaishnaw said that passengers will be able to avail unreserved ticketing, lodge complaints, check train availabili...
11 Dec, 2024, 07.03 PM IST
Viral Video: Passenger calls 139 to complain about overcharging Rs 5 for water bottle; Railways orders refund, fines caterer Rs 1 lakhIndian Railways fined a catering service Rs 1 lakh. A passenger was overcharged for a bottle of water on the Pooja SF Express. The passenge...
25 Nov, 2024, 02.50 PM IST
Ticketless passengers 'hijack' AC2 coach of Howrah train. Video goes viralA viral video has raised concerns on passenger safety and comfort issues even in AC compartments of trains. The video shows chaos in the se...
11 Dec, 2023, 03.56 PM IST
Railways show 'decreasing trend' in number of complaints about non-delivery of parcels, Rajya Sabha informedReplying to a query in the Rajya Sabha, Minister of State for Railways Rajen Gohain said the railways received 4,344 complaints during 2017...
28 Dec, 2018, 07.48 PM IST
Over 7,500 complaints from passengers till Oct this year over bad quality food: RailwaysThe Railways has received more than 7,500 complaints from passengers over bad quality of food served on trains and imposed fines of about R...
19 Dec, 2018, 05.40 PM IST
Faced trouble during train journey? Soon, you can file immediate complaint via appA pilot project through a mobile application is already running in Madhya Pradesh, which is likely to be replicated across the country soon.
17 Oct, 2018, 12.26 PM IST
Now you can WhatsApp pictures of dirty rail stations directly to authoritiesThe Western Railways has deputed dedicated staff round-the-clock to handle such complaints about cleanliness.
01 Aug, 2018, 03.07 PM IST
Indian Railways: Now you can lodge your complaint using 'Rail MADAD' mobile appThe 'Rail Madad' app allows passengers to lodge complaints through mobile app/web platform and enables them to check real-time feedback on ...
11 Jun, 2018, 04.19 PM IST
Railways tops in corruption complaints: CVCOver 8,800 complaints of alleged graft against railway employees were received by the Central Vigilance Commission last year.
19 Dec, 2012, 01.27 PM IST