Airtel announced a strategic outsourcing agreement with IBM to further enhance its customer service experience.

Bharti Airtel on Wednesday will sign an agreement with IBM Daksh under which the BPO firm would handle the telco’s platinum or high-end sub...

BPO firm, IBM Daksh has been awarded the title of Contact Centre Outsourcing Service Provider in Asia Pacific for the year 2008 for outstan...

In a multi-million dollar contract, Travel portal Makemytrip.com is all set to outsource it’s entire contact centre operations to IBM Daksh...

Putting to rest all speculations about IBM selling off its BPO business, Daksh, the global technology major on Thursday said that the compa...

Despite mounting speculation global IT services giant IBM has denied that it is looking at putting its BPO division IBM Daksh on the block.

IBM Daksh, an arm of global technology major IBM, has emerged as the top BPO company in the country.

The world’s second largest airline (in terms of passengers carried) - Delta Airlines has pulled out its back office operations from Gurgaon...

The world’s second largest airline (in terms of passengers carried) - Delta Airlines has pulled out its back office operations from Gurgaon...

Bullish on India's talent pool, IBM Daksh is planning to expand its operations by setting-up a new delivery centre in Vizag soon.

IBM on Wednesday announced that Pavan Vaish has been appointed as the new CEO of IBM Daksh.

Large BPOs, including IBM Daksh, Dell and EXL, have already declared the collapse of such pacts.

Move over Penelope Cruz, BPOs are giving a more relevant meaning to the phrase ‘Woman on Top’.

For IBM Daksh, it’s like getting back to their roots. The BPO seems to be set on an aggressive agenda of trying to get back some of the key...

BPOs are adapting high-tech tests for reducing the time and costs of recruiting new employees.

IBM-Daksh added over 10,000 staff in the last 12 months and now, with over 20,000 employees, it has emerged as the second largest business ...