Girish Mathrubootham exits Freshworks: A timeline of the SaaS major’s 15-year journeyThe vision of the founder of the company is summed up in one of his posts: “I wanted us to think and act like a global company even if we w...
06 Sep, 2025, 11.13 AM IST
Freshworks appoints Johanna Jackman as Chief People OfficerJackman joins the executive team and will report to Chief Executive Officer Girish Mathrubootham and President Dennis Woodside, said a pres...
29 Aug, 2023, 04.10 PM IST
Freshworks surpasses $300 million in ARR, grows business by 40%During 2020, the company unveiled Freshworks CRM, a single solution that unifies the customer journey with out-of-the-box capabilities and ...
16 Feb, 2021, 08.45 PM IST
Freshworks acquires FlintFreshworks Inc. on Thursday night announced that that it had acquired Flint, an IT orchestration and cloud management platform, to bolster ...
10 Jul, 2020, 08.14 AM IST
Freshworks buys ML & AI provider AnsweriQIt’s a season of mergers and acquisitions in the startup space as established players venture out for new buys.
27 Feb, 2020, 08.30 AM IST
Freshworks Inc acquires ML and AI provider AnsweriQ for an undisclosed sumIt said this engagement AnsweriQ will help enhance customer servicing and comes on the heels of nearly 60% year-over-year growth in billing...
26 Feb, 2020, 10.31 PM IST
Freshworks, IIT-Madras in AI tie-upThe company will partner with IIT-M R&D centre to leverage its AI engine to provide advanced lead scoring capabilities for its customers.
29 Oct, 2019, 09.21 AM IST
Freshworks to tie up with IIT-MThe California-headquartered company will initially partner with the centre on how to leverage AI to provide advanced lead scoring capabili...
29 Oct, 2019, 09.06 AM IST
Freshworks bolsters Business Software Platform with customer success trackerFounder and CEO Girish Mathrubootham unveiled Freshsuccess at the Refresh 19 conference in Las Vegas on Wednesday.
04 Sep, 2019, 11.11 PM IST
Freshworks Inc’s billings jump 61% in Q2 on global expansionFreshworks has been introducing its customer engagement and associated software products across regions.
20 Aug, 2019, 06.30 PM IST
Freshworks sees the way forward in AI chatbotsFreshworks is tapping the need for an AI engine that can gather real-time behavioural data while it works across multiple communication cha...
25 Jun, 2019, 08.00 AM IST
Freshworks buys US-based NateroThis is the Indian SaaS unicorn’s first acquisition of a company with operations based out of San Francisco.
22 May, 2019, 10.11 AM IST
Freshworks acquires SF-based customer success company NateroNatero uses analysis of past behavior to create customer health scores that companies use to increase their customer base and retention rat...
21 May, 2019, 08.24 PM IST
Freshworks clocks $100 million in annual recurring revenueClose to 36% of revenues come from large customers and the rest from small and medium business.
25 Jun, 2018, 08.31 AM IST
Freshworks acquires marketing software startup, ZargetCloud-based business software provider acquires marketing software startup.
29 Aug, 2017, 09.01 AM IST
Freshworks launches its recruitment management software, FreshteamCloud-based business software provider launches recruitment management software
18 Aug, 2017, 09.42 AM IST
Freshworks acquires chatbot startup Joe HukumJoe Hukum was founded in July 2015 by Arihant Jain, Ajeet Kushwaha and Rahul Agarwal, cofounders of healthcare startups HealthKart and 1mg.
20 Jul, 2017, 11.52 PM IST