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FRESHWORKS CRM
Westbridge Capital trims stake in SaaS firm Freshworks by 2%The India-focused investment fund now holds a 4% stake, worth $221 million, in Freshworks. In the September quarter, while Westbridge slash...22 Nov, 2024, 08.07 PM IST- SaaS firm Freshworks appoints Murali Swaminathan as CTOSwaminathan will spearhead the Nasdaq-listed firm’s global engineering and architecture teams. He will join the executive management team o...03 Sep, 2024, 08.16 PM IST
- Girish Mathrubootham steps down as Freshworks CEO; Dennis Woodside takes chargeFreshworks president Dennis Woodside appointed as new CEO. Mathrubootham to be redesignated as executive chairman. Recently his performance...02 May, 2024, 05.56 PM IST
- Freshworks CRO Pradeep Rathinam quits; Abe Smith named global field operations chiefFreshworks has hired Abe Smith, former executive at Zoom, as its Chief of Global Field Operations. The company's Chief Revenue Officer, Pra...07 Feb, 2024, 01.30 PM IST
- Freshworks hits balance in customer mix amid growing mid-tier, enterprise rangeThe company will continue to hire aggressively across segments from engineering to marketing in key geographies this year, chief executive ...05 May, 2022, 06.00 AM IST
- Zoho says Freshworks intentionally accessed database in new complaintZoho seeks a discovery process into ‘scope of unauthorised access’ to investigate if other employees have committed more such actions; call...10 Feb, 2022, 02.45 PM IST
- Freshworks launches unified product suite for startupsThe offering is a combination of the company's Freshmarketer, Freshsales and Freshdesk products, but it's the first time this has been pack...11 Nov, 2021, 06.30 PM IST
- Freshworks overtakes larger rival Zendesk in market capFreshworks’ market cap stood at $13.56 billion compared to Zendesk’s $12.1 billion — a decline of 16% since Oct. 28 when Zendesk announced ...02 Nov, 2021, 11.59 AM IST
- Freshworks surpasses $300 million in ARR, grows business by 40%During 2020, the company unveiled Freshworks CRM, a single solution that unifies the customer journey with out-of-the-box capabilities and ...16 Feb, 2021, 08.45 PM IST
- US court seeks Madras HC help in Zoho-Freshworks caseZoho filed a fresh complaint against Freshworks in November 2020 following one previously in March, accusing it of intentionally accessing ...08 Feb, 2021, 05.43 PM IST
- Freshdesk doubles ARR in H1 2020The company's chat, telephony and support software saw a surge in demand as clients looked to manage spikes in both demand and support requ...06 Aug, 2020, 08.38 PM IST
- Freshworks to tie up with IIT-MThe California-headquartered company will initially partner with the centre on how to leverage AI to provide advanced lead scoring capabili...29 Oct, 2019, 09.06 AM IST
- Freshworks bolsters Business Software Platform with customer success trackerFounder and CEO Girish Mathrubootham unveiled Freshsuccess at the Refresh 19 conference in Las Vegas on Wednesday.04 Sep, 2019, 11.11 PM IST
- Freshworks ties up with OrangeOne Corp for Japanese expansionFreshworks is on a spree expanding in the Asia-Pacific region, too, doubling its customer base in the region over the last two years.06 Jun, 2019, 02.11 PM IST
- Cloud-based CRMs have a field day as local firms adopt techThe overall CRM software market in India stands at $462.7 million, with an annual growth rate of 20.5%, according to Gartner.08 Mar, 2019, 09.30 AM IST
- Freshworks clocks $100 million in annual recurring revenueClose to 36% of revenues come from large customers and the rest from small and medium business.25 Jun, 2018, 08.31 AM IST
- Freshworks launches its recruitment management software, FreshteamCloud-based business software provider launches recruitment management software18 Aug, 2017, 09.42 AM IST
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