Searched for
CUSTOMERS SERVICES
Jio IPO: Spectrum acquisition, among 7 risks investors need to know about India’s largest offerThe IPO comes at a time when Jio's operating performance remains robust. For the March quarter of FY26, the telecom giant reported a 13% ye...- Tencent tests AI assistant for its super app WeChat in ChinaKnown as Weixin in China, the super app has made the new AI assistant available to a small number of users, according to a statement from W...
- Jio Platforms IPO likely by October-November; AI and ARPU growth in focus: Piyush PandeyReliance Industries' Jio Platforms IPO is anticipated by October-November, with strong investor interest expected due to a small fresh equi...
- Air India Express set to open bookings for inaugural international flight to Abu DhabiAir India Express is poised to launch international flights from the new Navi Mumbai Airport to Abu Dhabi on July 15, marking a significant...
- Service exports are powering India's global growth story. It's time to recognise the businesses behind it.As India's services sector drives global growth, the Payoneer India Cross-Border Excellence Awards 2026 celebrate businesses exporting inno...
- What’s open and closed on Juneteenth 2026? Banks, USPS, stock market, stores and restaurant hoursJuneteenth, a federal holiday, marks the end of slavery in the US. This year, many services are affected. Post offices and banks are closed...
- Customer wins Rs 15,000 compensation after restaurant collects Rs 151 service charge as ‘staff contribution’; Consumer Commission orderA man has won Rs 15,000 compensation after a Jalandhar restaurant charged him Rs 151.53 as service charge. The Consumer Commission ruled th...
- TSC India announces expansion into hotels and visa servicesJalandhar-based TSC India Ltd has expanded its travel services platform by entering the hotels and visa segments. The company acquired GITH...
- D2C brands turn to WhatsApp to win new customersWhatsApp is increasingly becoming a customer acquisition channel for India’s D2C brands rather than just a platform for customer support an...
- IndiGo launches ‘Cabs with IndiGo’ airport transfer service across Indian citiesIndiGo has introduced 'Cabs with IndiGo', an airport transfer service. Customers can now book cabs to and from airports across India. The s...
- Microsoft makes big AI inroads in China by selling OpenAI modelsMicrosoft is significantly growing its AI business in China, with ByteDance reportedly spending over $1 billion annually on its cloud and A...
- US closes probe into 2024 Delta Air Lines meltdown sparked by CrowdStrike outageThe Biden administration opened a probe into Delta following the CrowdStrike computer software outage, after other major carriers were ab...
- AI adoption gains momentum, returns emerge but infra lags: Industry executivesIndian businesses are increasingly embedding AI, transforming operations and yielding measurable returns. However, legacy infrastructure, s...
- Salesforce to buy AI agent platform Fin for about $3.6 billionSalesforce is acquiring Fin, an autonomous AI agent platform, for approximately $3.6 billion. This move will strengthen Salesforce's Agentf...
- Maruti Suzuki introduces prepaid smart maintenance planMaruti Suzuki India Ltd has launched a new prepaid after-sales maintenance plan for its customers. This 'smart maintenance plan' offers fle...
- Psychology says people who skip self-checkout aren't inefficient; they may be holding onto a small social need the machine quietly erasedSmall, everyday interactions with acquaintances significantly boost happiness and belonging, research reveals. Even brief, warm exchanges w...
- AI chatbot's BMW buy-back offer sparks questions over accountability in automated customer interactionsA customer's attempt to sell his BMW back to a dealership turned into a lesson in AI accountability when an artificial intelligence chatbot...
- TCS partners with Anthropic to deploy Claude across enterprise operations at scaleTCS and Anthropic have partnered to deploy Claude across enterprise operations, from software engineering to customer service, signalling a...
- Customer service no longer a cost centre in AI era: HGS CEO Venkatesh KorlaArtificial intelligence is transforming the business process management sector. Companies are now prioritizing customer experience, moving ...
- Meta launches business agent AI to automate customer service, sales and business operationsMeta has unveiled Meta Business Agent, an AI-powered assistant designed to help businesses automate customer support, sales, scheduling and...
Load More
